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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Took a little while to arrive and really disappointed in the quality, ordered an Eminem tshirt for my son but it’s not even good enough for playing out in. Didn’t look or smell great but first wash an... Ver más

Valorada con 5 estrellas sobre 5

Good quality shirts, son was very happy. Excellent customer service on top as well helping with a reutrn and refund. No complaints and would happily use again.

Valorada con 5 estrellas sobre 5

Ordered tshirts for me and two of my children to wear to a concert. The children's arrived, but mine didn't. I contacted Kidvicious and got a really swift response from Kev who got in touch with Royal... Ver más

Valorada con 5 estrellas sobre 5

Foo fighters t-shirt I purchased from Kid Vicious, was too small. I contacted them for a returns form. They sent out a returns envelope + the next size up, the same day, which I received the following... Ver más

4,7

Excelente

TrustScore: 4.5 sobre 5

128 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(128)

13 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

False information and lies

Extremely poor.

Placed an order for two tops and recieved a dispatch notification the day after. After a few days passed I checked on their website for delivery information, which showed they use Royal Mail 48hr delivery. As this time had already elapsed I contacted customer service who provided me with the tracking details and told me to wait and see if it comes. This is where it gets real fun.... The customer service rep then asks me if I would like a refund as it's the least they can do for the delay and obviously I accepted. I then do a little research and find out that the package was only marked as "the royal mail are expecting it". This means the customer service rep knew they had not even sent the parcel but proceeded to lie to me anyway.

I went online today to check the tracking and the number no longer exists. What an absolute waste of time and money. I would not recommend this service at all.

23 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Well judging by the reviews Kev deserves a pay rise! He also helped me out by a very last minute posting of a tshirt for my son. It came next day ready for Guns n Roses! T-Shirt fit well & quality made. Thanks again ⭐️

24 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shoutout to Kev!

I'm writing to express my immense satisfaction with the support service I recently received from Kev.

My initial issue was concerning an original order that hadn't arrived. Naturally, I was quite frustrated, but contacting your support team completely turned my experience around.

I wanted to give a massive shoutout to the amazing Kev! Thank you from the bottom of my heart for the top service you provided me. Kev truly went above and beyond to make sure I received my order and kept me a happy customer.

Honestly, Kev is the main reason I will make more purchases, as I know that I'm in good hands when problems arise. The level of Support service Kev is offering is one of the best services I have ever had.

Kev's dedication and exceptional service have not only resolved my issue but have also solidified my trust and loyalty to your company. Thank you for employing such fantastic individuals!

17 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible service

Incredible service, I’d ordered 5 T-shirt for my son for his birthday, they’d arrived and I ordered the wrong size. I emailed and explained what I’d done, and they dispatched a whole other order, before receiving the return.
Would definitely recommend and thank you so much for your help

2 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service

I ordered a T-shirt for my granddaughter who is nearly 5.i ordered a 5-6 but when it arrived it only just fitted, I contacted them and they sent the next size super quick excellent Custer service. Very happy customer will purchase from them again and one very very happy granddaughter thank you

5 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company and good quality

Great company, great products and customer service
Royal mail lost the delivery, however Kidvicious sorted this straight away for me and I received my Ozzy Osbourne top which i love

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exemplary customer service

I ordered three t-shirts as gifts and I'm so happy with them! The fit and quality is exactly as I'd expect! I had an issue with my order getting lost with Royal Mail but emailed and received the BEST customer service, Kev posted out replacements and dealt with it in a professional and personable manner. Can't recommend this store enough!

12 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Original order was pending on PayPal…

Original order was pending on PayPal and didn't initially seem to go through. After sending and email to query, Kev was more than helpful and resolved my query. Item arrived in plenty of time for a birthday present and very happy with the t shirt.

22 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent customer service

My original order went missing in the post courtesy of Royal Mail, so I got in touch.
Kev emailed and sorted a replacement immediately which arrived next day as promised.
Great customer service! Nice t-shirt too!

11 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

World Class Customer Service

After the first t-shirt went missing, Kevin, whom I was in contact with all the time, sent another one before he could even know what happened to the original.
We received the 2nd one with ease and it turns out the first was stuck in Customs and returned to him after a number of weeks.
It was Kevin's haste to resolve the issue immediately that was amazing, you can order from this team and be happy you will be getting great service!

Thanks guys!

30 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great stuff

Couldn't be more helpful if they tried ... Great quality, great price and a great service... What more could you ask for ??? Definitely will be back an back an back etc etc etc
Oh an Kev rocks ... ]=)

11 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brill!

Just Brill! T-shirt is great, really good quality, soft and fabulous design.
Customer service is excellent too! Bravo!

25 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product, top service

Top rating for both the product and the customer service. The t-shirt is great and my boy will be delighted with it. Unfortunately, there was a delivery issue which meant my item didn't arrive initially, but Kidvicious responded to my email very quickly and resolved the issue. Top work.

13 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

11/10 customer service!

I'm over the moon with my experience with this company. I ordered 2 t shirts for my sons birthday a day before his birthday and they arrived on time.. I emailed the company and they replied very quickly and Kev replied straight back with very helpful advice and we did indeed receive our t shirts the next day right on time. I would 100% recommend this company and I will be buying from here again.. t shirts brilliant quality and the customer service was like no other I can't thank kid vicious or Kev enough!!

13 de octubre de 2023
Opinión espontánea

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