Land of Beds Opiniones 

10.159
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered an Emma mattress, and the price and communication was fantastic. Big thanks to Alan, Wendy and Annie. Arrived within 2 days and very easy to get a hold of. 100% recommend them for anything bed... Ver más

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Valorada con 5 estrellas sobre 5

Very smooth and efficient purchase on line, with my daughter, Helen, and with me in Leek, Staffordshire. We bought a single adjustable bed, with extra storage under the bed, a mattress, headboard an... Ver más

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Valorada con 5 estrellas sobre 5

I came to this company purely on recommendation who had the same excellent experience as me. They were helpful in me buying a trundle bed. They got back to me quickly when asked a question. Great serv... Ver más

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Valorada con 5 estrellas sobre 5

Excellent service from start to finish! very helpful sending swatches which arrived almost immediately. Fantastic deal on a Hypnos bed . Delivery service equally good. Tracking very up to date and t... Ver más

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Información sobre la empresa

  1. Tienda de colchones
  2. también en la categoría
  3. Colchonería
  4. Tienda de muebles para dormitorio
  5. Tienda de ropa de cama

Sobre Land of Beds

Escrito por la empresa

Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.

At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.

As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.

Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.

Shop Your Way

Online: Explore our full range at www.landofbeds.co.uk.

Call Us: Speak directly to our friendly team at 01928 242829.

Live Chat: Get instant support via our website.

In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.

We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.

We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.

Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.

Thank you for choosing Land of Beds. We're here to help you sleep better.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

10 mil opiniones

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3 estrellas
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1 estrella

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4,7

Todas las opiniones

(10.159)

1362 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Stressless bed buying

On our first visit we were shown all the beds that fit our criteria. We were then emailed with all the relevant information. On our second visit we met with Lucy once again who continued to be very helpful, knowledgeable, understanding and very patient. She made the whole experience stressless and we made a purchase there and then. When it came to sorting out delivery times and the practicalities of dates , assembly etc Lucy could not have been more helpful.
An excellent employee.

16 de agosto de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks for taking the time to share your experience. We’re delighted to hear that Lucy looked after you so well from start to finish. We’ll be sure to pass your kind words on to her - they’ll mean a lot!

Valorada con 5 estrellas sobre 5

Amazing Grace.

I was amazed by their level of customer service. I put pressure on them to supply multiple items from different locations to coincide with a specific date. Their calmness and help with dedicated lady Sophie to coordinate was superb. Apart from Royal Mail losing one pillow the replacement was out almost immediately when notified.
Thank you so much for such friendliness and professionalism. A rarity today.

14 de agosto de 2026
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Respuesta de Land of Beds

Thanks for choosing Land of Beds and for taking the time to share your experience. We’re delighted Sophie could help coordinate everything for you. Sorry again about the missing pillow, but we’re glad we could get a replacement sent out quickly. We really appreciate your kind words and support.

Valorada con 3 estrellas sobre 5

To be honest it would have been a 5…

To be honest it would have been a 5 star but for the courier who delivered the mattress. My mum is 82 and I did mention this in the notes when I placed the order but because she didn’t answer the second the courier reached the front door so he mattress was left in the front porch way. As a result a 5’3” 82 year old woman was made to drag a big heavy Emma mattress box into the house which caused her severe back pain for some time. Why have a notes section of the courier delivering it can’t be bothered to read it. Great mattress though

1 de agosto de 2026
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Respuesta de Land of Beds

We’re really sorry to hear about your mum’s experience. We understand your frustration, especially as you’d included a note with your order. We take all feedback seriously and will raise this with our courier partner. We’re pleased you’re happy with the mattress and appreciate you choosing Land of Beds.

Valorada con 5 estrellas sobre 5

Brilliant service and advice from…

Brilliant service and advice from Louise at Land of Beds in Helsby, she really went over and above to help me find the right mattress, listening to what I was looking for and helping me find the right mattress
For me! Thank you so much Louise!
There was a good selection of beds to try in the showroom too. Highly recommend.

15 de agosto de 2026
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Respuesta de Land of Beds

Thanks for sharing your experience! We’re delighted to hear Louise made such a positive difference to your experience. We’ll be sure to pass your kind words on to her. Thanks again for recommending us!

Valorada con 3 estrellas sobre 5

Wood finish not adequate quality

The bedframe itself is good quality and easy to assemble. However, the finish on the wood is not what I expected (described as "Coated in a warm antique paint") - it was rough stained wood so I had to paint it with a clear satin finish varnish.

10 de agosto de 2026
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Respuesta de Land of Beds

Thanks for taking the time to leave us a review, Jeremy. We really appreciate your feedback and are pleased to hear there were positives overall. We’ll certainly take your comments on board.

Valorada con 5 estrellas sobre 5

No complaints. Great service.

After being let down by another company I tried Land of Beds and am very happy with the performance of this company. The bed was cheaper than buying directly from the manufacturer. The delivery was faster than anticipated. Overall, complete satisfaction with the whole process.

30 de julio de 2026
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Respuesta de Land of Beds

Thanks for leaving a review and for giving us a chance after your previous experience elsewhere. We’re really pleased everything went smoothly for you – that’s exactly what we strive for with every customer. Thanks again for choosing Land of Beds!

Valorada con 5 estrellas sobre 5

I ordered it and it came

I ordered it and it came , I put the delivery back a couple of times no hassle !

3 de julio de 2026
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Respuesta de Land of Beds

Thanks for sharing your experience, Audrey. We really appreciate your support and look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

Found the same product at a cheaper…

Found the same product at a cheaper price and contacted Land of Beds.
No hesitation in matching the lower price and issuing refund
Excellent customer service

13 de agosto de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks for sharing your experience, Alan. We’re delighted we could help and make sure you received the best possible price. It’s great to hear you were pleased with the service and we look forward to welcoming you again in the future.

Valorada con 1 estrellas sobre 5

If i could have put no stars i would

If i could have put no stars i would. Kept my mum waiting 5 weeks after being told 10 to 14 day kept calling to find out when it was going to be delivered and they kept changing the day my mum is 90 years old it wasnt fare what they where doing so we cancelled in in the end..... 7 days on still waiting for the money to be refunded. dont touch this company...

20 de julio de 2026
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Respuesta de Land of Beds

We’re sorry that we didn’t meet your expectations on this occasion. We take all feedback seriously and will be looking into this further with the manufacturer to understand what happened and learn from it.
Your refund has been actioned, although it can take a few business days to show in your account, depending on your bank’s processing times.
We apologise again for the inconvenience caused.

Valorada con 5 estrellas sobre 5

Delivered when informed and delivery…

Delivered when informed and delivery people professional.

26 de mayo de 2026
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Respuesta de Land of Beds

Thank you for your review! We’re pleased to hear your order arrived when expected and that our delivery team were professional and helpful. We really appreciate your feedback and look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Telephonist knowledgeable. Helpful. And very organised.

9 de agosto de 2026
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Respuesta de Land of Beds

Thanks for choosing Land of Beds and for leaving a review, Amy! We’re delighted to hear you had such a great experience and found our team knowledgeable, helpful and organised. We really appreciate your kind words and your support!

Valorada con 5 estrellas sobre 5

Relaxed environment

A relaxed environment for choosing a new bed. The staff were helpful, available when we needed questions answering but also happy to let us browse and try out beds without them hovering over us. We never felt under any pressure to make a purchase, the staff understanding that time is often required to make a decision.

6 de agosto de 2026
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Respuesta de Land of Beds

Thanks for sharing your experience, Jennifer. We’re really pleased to hear you enjoyed the relaxed atmosphere and felt comfortable taking your time to browse and try the beds without any pressure. That’s exactly the experience we want to provide.

Valorada con 5 estrellas sobre 5

Professional yet personal family run business

Great customer service from very knowledgeable staff in this family run business. Julie guided us through various options and was able to recommend the most suitable mattress amongst a myriad of choices.

6 de agosto de 2026
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Respuesta de Land of Beds

Thanks for your review, Rob! We're delighted to hear that Julie was so helpful and knowledgeable in guiding you through the options. We always strive to make choosing the right mattress as easy as possible. We'll be sure to pass your kind words on to Julie!

Valorada con 5 estrellas sobre 5

The purchase of our new Emma mattress

The web site is simple to navigate giving clear guidance on the various mattresses that they sell.
We have an emma mattress so wanted to update it as we love them, the price was very competitive.
Hopefully we will get our new mattress very soon!

7 de agosto de 2026
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Respuesta de Land of Beds

Thanks for leaving a review! We always strive to make the whole experience as seamless and easy as possible, so it's great to hear this was your experience. We look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

Lucy was brilliant

Lucy was brilliant! She was so helpful and knowledgeable and helped me with lots of really useful information. I was able to confidently place an order with her for my chosen mattress. Such a vast range of mattresses to choose from at incredible prices. Thank you

8 de agosto de 2026
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Respuesta de Land of Beds

Thanks for taking the time to leave a review, Lorraine! We're delighted to hear that Lucy was so helpful and knowledgeable. We'll be sure to pass on your kind words.

Valorada con 5 estrellas sobre 5

Easy to order,great communication and…

Easy to order,great communication and delivery,many thanks AAA+++

5 de agosto de 2026
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Respuesta de Land of Beds

Thanks for leaving a review, Nigel! We're delighted to hear that you found the ordering process easy and were pleased with our communication and delivery. That's exactly what we strive for – we want the whole process, from ordering through to delivery, to be as easy and straightforward as possible. We really appreciate your support and the AAA+++ rating!

Valorada con 5 estrellas sobre 5

Good quality products

Following an initial hiccup, customer service communication proved excellent with delivery within 48hrs. Highly recommend this company with good quality products

5 de agosto de 2026
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Respuesta de Land of Beds

Thanks for sharing your experience, Daniel. We're pleased to hear that, despite the initial hiccup, our customer service team was able to communicate clearly and get your order delivered within 48 hours. We really appreciate your recommendation and are delighted you were happy with the quality of our products. Thank you for choosing us!

Valorada con 5 estrellas sobre 5

The Emma mattress is excellent…

The Emma mattress is excellent ,excellent service and delivery

14 de julio de 2026
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Respuesta de Land of Beds

Thanks for leaving a review. We're delighted to hear that you're enjoying your Emma mattress and that you were pleased with our service and delivery. Thanks for choosing Land of Beds.

Valorada con 5 estrellas sobre 5

Fantastic customers services Thank you…

Fantastic customers services Thank you Sophie

2 de agosto de 2026
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Respuesta de Land of Beds

Thanks for leaving a review. We're delighted to hear that you received fantastic customer service, and we'll be sure to pass your kind words on to Sophie. We really appreciate your support and look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

Very solid straightforward bed and…

Very solid and straightforward bed of the type we like and a great mattress. Delivery was very fast and efficient and our location- being very rural Scotland- is not easy so this says a lot. Generally, a very good business with excellant customer service.

28 de julio de 2026
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Respuesta de Land of Beds

Thanks for sharing your experience and for choosing Land of Beds. We know that delivering to rural locations can sometimes be a challenge, so it's especially lovely to hear your feedback. Thank you, too, for your kind words about our customer service – we really appreciate your support.

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