Land of Beds Opiniones 

10.144
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very smooth and efficient purchase on line, with my daughter, Helen, and with me in Leek, Staffordshire. We bought a single adjustable bed, with extra storage under the bed, a mattress, headboard an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish! very helpful sending swatches which arrived almost immediately. Fantastic deal on a Hypnos bed . Delivery service equally good. Tracking very up to date and t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Spent ages looking for a new mattress and exchanged emails with Kath at Land of Beds who was very helpful. I then had a nasty flare up with my bad back and sciatica which meant we couldn’t delay any l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good showroom with a good variety of beds and mattresses to try. Brilliant staff who made shopping there an absolute pleasure with all their knowledge, non pushy sales technique and great sense of hum... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de colchones
  2. también en la categoría
  3. Colchonería
  4. Tienda de muebles para dormitorio
  5. Tienda de ropa de cama

Sobre Land of Beds

Escrito por la empresa

Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.

At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.

As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.

Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.

Shop Your Way

Online: Explore our full range at www.landofbeds.co.uk.

Call Us: Speak directly to our friendly team at 01928 242829.

Live Chat: Get instant support via our website.

In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.

We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.

We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.

Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.

Thank you for choosing Land of Beds. We're here to help you sleep better.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

10 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(10.144)

1348 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I paid £20 for a chosen delivery date

I paid £20 for a chosen delivery date, received a text to tell me the three hour window for delivery and then four hous later a text saying delivery has been cancelled, with a number to call. I call the number to receive an automated message saying the office is closed and use an AI bot! The whole point of paying extra was to get the delivery at a convenient time!

6 de octubre de 2026
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Respuesta de Land of Beds

We’re sorry your delivery was cancelled at such short notice, especially after paying extra for a chosen delivery date. We’ll speak to our delivery partner this morning to find out what happened and will be back in touch as soon as we have an update.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, professional and a pleasure to deal with.
Would recommend this company to anyone looking for a bed with a great range to choose.
Special mention to Julie, Nicola and Wendy x

8 de octubre de 2026
Valorada con 5 estrellas sobre 5

Great product at great price

Delivery was prompt and pleased with item and price ,very happy with purchase of my Dormeo mattress topper

5 de octubre de 2026
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Respuesta de Land of Beds

Thank you for sharing your feedback, Denise, and for choosing Land of Beds. We’re delighted you’re happy with your new mattress topper, and that you were pleased with the price and prompt delivery. We look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

Great service and help from Julie at…

Great service and help from Julie at Helsby branch. We were without a proper mattress in our recently bought house. She managed to find us a Relyon Mattress that was ex demo and delivered in a day. Much appt

4 de octubre de 2026
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Respuesta de Land of Beds

Thanks, Peter! We’re delighted Julie was able to help you find the right mattress and arrange such a quick delivery. We’ll be sure to pass on your kind words to her. Enjoy your new home!

Valorada con 5 estrellas sobre 5

So far our experience has been great

So far our experience has been great, no issues with the website or payment and we were informed straightaway of the delivery option and date so all really positive at the moment.

5 de octubre de 2026
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Respuesta de Land of Beds

We’re delighted to hear everything has been smooth and straightforward so far, from ordering through to arranging your delivery. We really appreciate your positive feedback and look forward to delivering your new product soon.

Valorada con 5 estrellas sobre 5

Superb service

The information on the company’s website is clear and easy to understand. After placing my order, the delivery was arranged promptly, and my order arrived accurately and on time.

Although I had a few questions after receiving my order, the customer service team responded to my emails very quickly. They were polite, efficient and incredibly thoughtful in following up and answering my questions. Everything was explained clearly, and my concerns were fully addressed.

I would highly recommend this company. It is quite rare to receive such excellent customer service, and I am very impressed with the whole experience.

5 de octubre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thank you for choosing Land of Beds and for taking the time to leave a review. We’re delighted to hear you had such a positive experience, from ordering and delivery through to our customer service team. Your kind words mean a great deal to us, and we really appreciate your recommendation.

Valorada con 5 estrellas sobre 5

An excellent selection of mattresses to choose from

The website was easy to follow and there are a very good selection of beds from different manufacturers to choose from. The descriptions are detailed enabling you to make the correct decision on firmness and ordering was easy. I particularly liked the video explaining the merits of different mattresses. Arranging a delivery date was easy.

21 de septiembre de 2026
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Respuesta de Land of Beds

Thank you for leaving a review, Catherine! We’re delighted to hear you found our website easy to use and our guides/videos helpful in choosing the right mattress.

Valorada con 5 estrellas sobre 5

Really pleased with my Mattress

Really pleased with my Mattress
The delivery was smooth and quickly taken into the bedroom.

16 de agosto de 2026
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Respuesta de Land of Beds

Thank you for choosing Land of Beds and for taking the time to leave us a review. We’re so pleased you’re happy with your new mattress and that the delivery went smoothly. We look forward to serving you again in the future.

Valorada con 5 estrellas sobre 5

Excellent customer service

Julie’s customer service in Helsby store was second to none in helping us with honest advice and help choosing a mattress. She went above and beyond to get the chosen mattress quickly to us.

4 de octubre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks, Barbara! We’re delighted to hear Julie went above and beyond to help you find the right mattress. We’ll be sure to pass on your lovely feedback.

Valorada con 5 estrellas sobre 5

Clear and friendly communication

From the moment of my order I've been given clear details of the individual steps and likely deadlines. Any questions from me were answered very promptly in a friendly way.

4 de octubre de 2026
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Respuesta de Land of Beds

Thanks for your review! We’re so pleased you found our communication clear and our team helpful. We really appreciate your feedback and look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

A pleasant experience.

It took a while to get to correct quality of mattress in which Land of Beds provided us with. Delivery was only in a few days, and the transaction was very easy. Importantly Land of Beds kept us informed from start to finish.

26 de septiembre de 2026
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Respuesta de Land of Beds

Thanks for your review! We’re pleased we could help you find the right mattress and that you were happy with the delivery and communication throughout. Enjoy your new mattress!

Valorada con 5 estrellas sobre 5

Really good service.

24 de agosto de 2026
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Respuesta de Land of Beds

Thanks, Lynn! We really appreciate you taking the time to leave a review. It’s great to hear that you were happy with the service and look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

The lady who helped in the shop was so…

The lady who helped in the shop was so friendly and helpful. The delivery drivers were polite and respectful. My daughter likes the bed we bought.

16 de agosto de 2026
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Respuesta de Land of Beds

Thanks, Hannah. We’re delighted to hear that you had such a positive experience with our team, from the friendly service in-store to the polite and respectful delivery drivers. It’s especially wonderful to hear that your daughter loves her new bed! We really appreciate you choosing us and taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Choosing a new mattress was a minefield…

Choosing a new mattress was a minefield
I spoke to Julie at Land of Beds
She took the time to find out what I was looking for, explained the difference between the mattress and emailed me some choices according to my preferences
I called back to order
She was excellent from start to finish
I’m very happy with the service and looking forward to receiving my new mattress
Thank you Julie and Land of Beds

4 de octubre de 2026
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Respuesta de Land of Beds

Thanks, Jim, for leaving a review! We’re delighted to hear that Julie took the time to understand exactly what you were looking for and helped make choosing your new mattress a much easier process. We’ll be sure to pass your kind words on to her.

Valorada con 5 estrellas sobre 5

Very smooth and efficient purchase on…

Very smooth and efficient purchase on line, with my daughter, Helen, and with me in Leek, Staffordshire.
We bought a single adjustable bed, with extra storage under the bed, a mattress, headboard and an adjustable motor for changing the position of the mattress.
In order to avail myself of 20 % discount, in VAT, I have to fill in a form about my disabilities.At 92, most firms take my word for this. Dr. Oenone Wollaston

3 de octubre de 2026
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Respuesta de Land of Beds

Thank you, Dr Wollaston, for taking the time to share your experience. We’re delighted to hear that you and Helen found the online purchase smooth and efficient.
We appreciate your comments about the VAT exemption process. While the paperwork is unfortunately something we are required to complete, we understand that it can feel rather cumbersome.
We wish you many comfortable nights with your new bed, and thank you again for choosing us.

Valorada con 5 estrellas sobre 5

Received our new bed on Friday 2nd…

Received our new bed on Friday 2nd October and Mike and Tony made light work of it. They were quick efficient and respectful of the house taking their shoes off coming in and out. Great team thanks lads!!

2 de octubre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thank you, Geraldine, for your review! We’re so pleased to hear that Mike and Tony provided such a quick, efficient and respectful service. We’ll be sure to pass your kind words on to them.

Valorada con 5 estrellas sobre 5

All good!

Easy ordering, great price and rapid delivery - all good!

30 de septiembre de 2026
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Respuesta de Land of Beds

Thanks, Peter, for leaving a review! We’re delighted to hear that you found the ordering process easy, the price competitive, and the delivery nice and quick. We really appreciate you taking the time to share your experience.

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