Land of Beds Opiniones 

10.152
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered an Emma mattress, and the price and communication was fantastic. Big thanks to Alan, Wendy and Annie. Arrived within 2 days and very easy to get a hold of. 100% recommend them for anything bed... Ver más

Valorada con 5 estrellas sobre 5

I came to this company purely on recommendation who had the same excellent experience as me. They were helpful in me buying a trundle bed. They got back to me quickly when asked a question. Great serv... Ver más

Valorada con 5 estrellas sobre 5

Very smooth and efficient purchase on line, with my daughter, Helen, and with me in Leek, Staffordshire. We bought a single adjustable bed, with extra storage under the bed, a mattress, headboard an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish! very helpful sending swatches which arrived almost immediately. Fantastic deal on a Hypnos bed . Delivery service equally good. Tracking very up to date and t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de colchones
  2. también en la categoría
  3. Colchonería
  4. Tienda de muebles para dormitorio
  5. Tienda de ropa de cama

Sobre Land of Beds

Escrito por la empresa

Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.

At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.

As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.

Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.

Shop Your Way

Online: Explore our full range at www.landofbeds.co.uk.

Call Us: Speak directly to our friendly team at 01928 242829.

Live Chat: Get instant support via our website.

In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.

We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.

We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.

Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.

Thank you for choosing Land of Beds. We're here to help you sleep better.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

10 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(10.152)

1355 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Overall very good..beds are solid and…

Overall very good..beds are solid and well made good quality and attractive to look at

16 de julio de 2026
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Respuesta de Land of Beds

Thanks for your review, Paul! We’re really pleased you’re happy with your experience so far. As we’re always looking to improve, we’d love to know if there’s anything we could have done to make your service experience a five-star one. We’d really value your feedback!

Valorada con 5 estrellas sobre 5

Quick service on a weekend

I could not get the order to go through after approving in my banking app so messaged the company on Saturday night of a public holiday weekend. On Sunday morning I received a call and was able to place my order over the phone really easily.

30 de agosto de 2026
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Respuesta de Land of Beds

Thanks for sharing your experience, John! We’re so pleased we could help get everything sorted and make placing your order nice and easy. Our team is always happy to help, and we really appreciate you choosing Land of Beds!

Valorada con 5 estrellas sobre 5

Efficient check out

Efficient check out, confirmation came instantly, too early to speak about delivery as no details as yet.

28 de agosto de 2026
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Respuesta de Land of Beds

Thanks for choosing Land or Beds and for leaving a review. We’re thrilled to hear you found our xh clout process efficient. We look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

Best service start to finish

Best service start to finish

11 de julio de 2026
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Respuesta de Land of Beds

Thank you for your kind words! We’re delighted to hear you received such a positive experience from start to finish. We really appreciate your support!

Valorada con 5 estrellas sobre 5

Spoke to lucy today to purchase bed

Spoke to lucy today to purchase bed. Very helpful.very polite and knowledgeable. Pleasure to do business with you. Thank you for your help.

29 de agosto de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thank you for leaving a review! We’re delighted Lucy could make your experience so enjoyable. We’ll be sure to pass your kind words on to her - she’ll be thrilled to hear them!

Valorada con 5 estrellas sobre 5

Irene was so knowledgeable about the…

Irene was so knowledgeable about the beds and explained everything to my husband and I and also to are granddaughter who we were looking for a bed for. She took the time to explain about each bed we looked at. We purchased a single sealy bed and also a double. We also purchased the mattress covers which Irene also explained how they worked. Alan completed the order explaining about delivery. They are also removing double mattress for free. Definitely worth a visit to there shop in Helsby. Marian, Bernie and Robyn

23 de agosto de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks, Marian! It sounds like Irene really took the time to make sure you all felt confident with your choices, which is exactly what we want. We’ll be sure to share your lovely comments with Irene and Alan. Enjoy your new beds!

Valorada con 5 estrellas sobre 5

Successful price match and excellent customer service

I contacted land of beds for a price match on a mattress. I submitted by info via the price match form and requested they call me back.
Charley promptly called me back that afternoon and guided me through the successful price match. She suggested some pillows on sale that were very competitively priced and i accepted those also I'd like to thank Charley for her excellent customer service.

26 de agosto de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks for leaving a review, Dan! We’re really pleasedCharley was able to help you get everything sorted. We’ll definitely pass on your kind words to her - it’s lovely to hear she made the experience so easy and enjoyable. Thanks again for choosing us!

Valorada con 5 estrellas sobre 5

Great service

Just wanted to say what a pleasant experience it was to visit your store today in Helsby and to deal with Charley. She was knowledgeable, really helpful over our Harrison mattress dilemma and searched to get the right product for us online all with genuine enthusiasm and friendliness. Will definitely recommend you!

28 de agosto de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks, Diane! We’re so pleased Charley was able to help you find the right mattress and make the whole experience a little easier. We’ll be sure to pass your lovely comments on to her - they’ll make her day!

Valorada con 5 estrellas sobre 5

Brilliant price and easy to order

Brilliant price and easy to order. No hidden extras and was delivered within a few days.
Will definitely shop here again.

24 de agosto de 2026
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Respuesta de Land of Beds

Thanks for leaving a review! We’re really pleased everything went smoothly and look forward to seeing you again in the future. We really appreciate your support!

Valorada con 5 estrellas sobre 5

excellent customer service

excellent customer service. good range of stock and priced competitively. pleased to support a local company and first class service and advice from Louise

28 de agosto de 2026
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Respuesta de Land of Beds

Thanks, Geraint! It’s great to hear you had such a positive experience with us. We’ll be sure to pass your kind words on to Louise - they’ll mean a lot. We really appreciate your support!

Valorada con 5 estrellas sobre 5

Great choice of beds/mattresses.

Large array of beds/mattresses in the Helsby store. Louise, sales, was very informative and helpful. No pressure sales tactics. Can't wait to sleep on my new mattress.

27 de agosto de 2026
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Respuesta de Land of Beds

Thanks for leaving a review! We're so pleased you enjoyed your visit and felt well looked after by Louise. We'll make sure she hears your kind words. Enjoy your sleep!

Valorada con 5 estrellas sobre 5

service on point

Lucy was great to deal with and my order was shipped on time.

25 de agosto de 2026
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Respuesta de Land of Beds

Thanks foe your feedback! We’re delighted to hear Lucy was able to help and that everything arrived as expected. We’ll be sure to pass your kind words on to her!

Valorada con 5 estrellas sobre 5

Delivery was right on time

Delivery was right on time, old mattress and the packages were taken away. The mattress was taken upstairs and put the bed for us. Fantastic service, highly recommended.

20 de agosto de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks for taking the time to leave us a review! We're really pleased everything went smoothly and that you were happy with the service. We truly appreciate the recommendation!

Valorada con 5 estrellas sobre 5

All that I expected he

24 de agosto de 2026
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Respuesta de Land of Beds

Thanks for choosing Land of Beds and for leaving a review. We’re thrilled to hear we met your expectations. We look forward to welcoming you again in the future.

Valorada con 1 estrellas sobre 5

Pulling my hair out with this company's…

Pulling my hair out with this company's customer service.
I should be in new bed as planned after surgery wednesday 12th august
I purchased a Millbrook supering cloud deluxe on the 16th July which was delivered on Saturday 25th July, on inspection before opening the sealed bag I could see a kink in the bed which you could feel the metal support edging was missing so I immediately called land of beds and providing via email photos of the damage only to be told I had to call back Monday to speak to a customer service agent as they are who I need to speak too as there unavailable at weekends, which I did . bed still sitting blocking the front door hallway sealed. Then on Monday whilst speaking to customer service I was asked to open the bed packaging to provide further photos which I did and waited for them to get back to me. after a couple of days of going backwards and forwards im told they would replace the bed on the Saturday 15th August. The BJS delivery company they use were equaly as bad as neither the first time when they just took off as I was pointing out the damage and the second time when I told the 2 delivery drivers I wasn't accepting the second bed as it was worse damaged than the first bed they either make out they can't understand English or just act dumb. One driver calls someone else speaking in a foreign language I take it to be at BJS,then hands the phone to me and I explain to him im not accepting the new replacement bed and that they are also taking the bed it was replacing (2 Beds Taken) which he understood and asked me to hand the phone back to the driver.
I sent the photos of the supposed replacement bed to land of beds customer service and on Monday called again to tell them what had happened and waited for a response which the same customer service agent then emailed that they had spoken to Millbrook Beds and assured me the kinks in the bed would go with time which is more hair pulling time as I had told the very same agent on the Monday they had taken both beds away.. Then after calling back again was told they would get back to me. following day I receive an email I will be refunded when Millbrook receive the beds into there warehouse which is im my opinion is a joke as I purchased from land of beds not direct from Millbrook. I have called several times now up to today the 27th august and still not received my refund. still lying on a piece of foam after my operation, absolutely disgusting and im fuming. I hope this will prompt someone to pull there finger out and sort this out.

16 de julio de 2026
Opinión espontánea
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Respuesta de Land of Beds

Dear Odin,

I am sorry to read your review but thank you for taking the time to share your thoughts, all feedback is important to us.

I can see that our Manager has escalated this with Millbrook and your refund has been processed.

Many thanks,

Land of beds

Valorada con 5 estrellas sobre 5

Very impressed with quick response to…

Very impressed with quick response to my purchase by a phone call from Lucy S. who was very helpful.

24 de agosto de 2026
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Respuesta de Land of Beds

Thanks for your feedback! We’re delighted Lucy could give you a quick call and make sure everything was taken care of. We’ll be sure to pass your thanks on to her!

Valorada con 5 estrellas sobre 5

Land of Beds are a straightforward

Land of Beds are a straightforward, honest company and complete the order exactly as described at a cheaper rate than most others. Delivered before estimated time. Thank you

24 de junio de 2026
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Respuesta de Land of Beds

Thanks, Roy! It really means a lot to know you felt you could trust us from start to finish. We’re delighted everything went smoothly and that we could offer you a great deal. Thanks again for choosing Land of Beds!

Valorada con 5 estrellas sobre 5

A pleasant experience

Met by Julie, very pleasant and no pressure sales.
Showed us around the different beds and encouraged us to to check them out to see if they met our criteria. Talked us through all the different options.
Very professional.

24 de agosto de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks for sharing your experience, William! We’re delighted Julie made you feel comfortable with her friendly, no-pressure approach and helped you explore the options. We’ll be sure to pass your kind words on to her.

Valorada con 5 estrellas sobre 5

Emma double bed

A superb double bed for our daughter who loves it. Thanks.

24 de julio de 2026
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Respuesta de Land of Beds

Thanks for leaving a review, James! We’re delighted your daughter loves her new bed. We hope she enjoys many great nights’ sleep!

Valorada con 5 estrellas sobre 5

Fantastic advice and help this morning…

Fantastic advice and help this morning from Julie.
So welcoming and hospitable.
It was a pleasure to meet her and understand our reasons for buying a new mattress.
Wonderful service from Land of Beds and Julie
Thank you.

26 de agosto de 2026
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Respuesta de Land of Beds

Thanks for leaving a review, Ingrid! We’re delighted Julie made you feel so welcome and could help you find the right mattress. We’ll be sure to pass your kind words on to her. Thanks for choosing Land of Beds!

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