Landys Chemist Opiniones 

3139
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

It was my first purchase - usually would get my supplements elsewhere. Price quoted is affordable. The glass bottle was packed securely and received in good condition. Delivery is prompt. Thank you... Ver más

Valorada con 5 estrellas sobre 5

My vitamin pills were sent out as requested on time and well packaged. I did not have to pay postage as my order was over a certain amount and this is a great bonus. I have always been very pleased... Ver más

Valorada con 5 estrellas sobre 5

Searched a while for a a reliable stockist of Nrf2 at a reasonable price. The product is very good and I am reordering after using it for 3 months. Whilst not a miracle worker, it does restore a bit m... Ver más

Valorada con 5 estrellas sobre 5

Great customer service when I phoned to ask if next day delivery was possible. Plus they stock a huge range of products.

Información sobre la empresa

  1. Farmacia online
  2. Centro de bienestar
  3. Perfumería
  4. Tienda de vitaminas y suplementos

Escrito por la empresa

Landys Chemist provides for all your wellness needs. We offer a wide range of products designed to tackle everyday concerns and help you live your best life. We deliver globally and, as a family business, try to ensure all our customers experience a really high quality service. To assist with that we answer emails 365 days a year and are also available on the phone if you ever need to speak to a real person. Our expert team of wellness specialists are always on hand to provide support and advice on products if needed. Landys Chemist is a leading UK Pharmacy business. In 2021 and again in 2023 we were awarded the prestigious C&D Indepedant pharmacy of the year award. We are also a sustainability champion; winning the 2022 Pharmacy Business Awards sustainable pharmacy of the year award. We are proud to recycle 95% of our waste and also operate a plastic free operation. On a local level we are always working hard to support our community. Whether it's our partnership with local foodbanks, our free delivery service for disabled, less mobile and vulnerable patients or our free advice clinics in store, we are always seeking ways to support and help our local community thrive. You can trust Landys Chemist for all your wellness needs.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 82% de las opiniones negativas

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4,7

Todas las opiniones

(3139)

431 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Wrongly listed product

Wrongly listed a product via cosmetify - a different strength of tablets - then refused to offer a refund or even arrange a free return when this was pointed out to them. Terrible customer service.

2 de junio de 2026
Opinión espontánea
Logotipo de Landys Chemist

Respuesta de Landys Chemist

I'm so sorry to see this. Unfortunately Cosmetify are responsible for their listings on their site - not us. We provide them content and if they fail to update it then it's their responsibility to pay for a return label. Kind regards and apologies, Landys Chemist

Valorada con 1 estrellas sobre 5

Scammed

Scammed. Unbeknown to me I have joined a subscription service where I am sent and charged for a bottle of Ralph Lauren polo every month! I have experienced most petty crooks' scams but this one is bizarre! By the way, their website is fraudulent as there is no family chemist: Mr Landy sold up in 1983 and also they refer to themselves as a limited company - according to Companies House the "company" has been dormant for years.
____________________________________________________________

Cocky, sharp practice which usually backfires. Taught me a lesson to investigate small online retailers who can only make a profit it seems by deceiving customers. There is no "contract" which shows I agreed to purchase a bottle of Ralph Lauren Polo every month indefinitely and I have told Royal Mail I am refusing delivery (but another foreign owed useless service we have to put up with) and ringing my credit card company to stop payment.
Why can't you just play nice and make an honest living without duping people?

16 de julio de 2026
Opinión espontánea
Logotipo de Landys Chemist

Respuesta de Landys Chemist

Hi Irene,

Thansk for your email. On our website the default setting is "One Time Purchase". If you switched to "Subscribe and Save" then you will end up subscribing.

You are quite right that Mr Landy sold in 1983. He sold to the family who run and own the business. As per our privacy policy, the website is operated by Lemongold Limited (Not landyschemist limited). You could also visit our store and meet the family of owners who also work there everyday.

Wishing you all the best.

Landys Chemist

Valorada con 5 estrellas sobre 5

Quality Skin Products

Had a good range of beauty products, creams and potions. Have used Landy's before and are prompt with the order processing and despatches.
Ordered Weleda night cream and Dr.Hauschka Lemon Grass Oil

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unsure if item is genuine or counterfeit

I ordered a La Roche Posay moisturiser - one that I have been using for years. I have never bought it on this website but chose to do so on this occasion, as their pricing was competitive and my usual vendor was out of stock.
However when the product arrived it was different to the one advertised on the website. Whilst I was told it was the same product, and the box was in English, the product inside was completely different and in French.
I asked several times to return it for either an exchange for the advertised one or a refund - however despite several emails, these requests were all ignored and I was told that there was nothing wrong with it.
I have bought other items from this website in the past, however I will no longer shop here as I cannot say now if their items are genuine.

After response: Unfortunately, you still sold me an item different to that which is advertised on your website. The photos I provided for you clearly show a different product as the tube itself is completely different - not just the language.

There was also poor after sale service, as I was completely ignored when I asked three times if you had the advertised item in stock so I could exchange it.

11 de julio de 2026
Opinión espontánea
Logotipo de Landys Chemist

Respuesta de Landys Chemist

I'm sorry to see this. La Roche-Posay confirmed for us that the this was normal - the box being in English and the product being labelled in French. We are one of the largest retailers of La Roche-Posay in the UK and would never risk our reputation selling anything other than the real thing.

Valorada con 5 estrellas sobre 5

The Post office lost the first order…

The Post office lost the first order and when reported to Landy they went to great lengths to resupply me with the same with continual prompt communication. Excellent on price and service

11 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stunning service

I am a regular Landys Chemist customer, they have a great selection of supplements at reasonable prices and their deliveries are quick and properly packed, after some years, nothing has arrived damaged, stunning service, many thanks!

9 de julio de 2026
Opinión espontánea

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