Laura Ashley Opiniones 7351

TrustScore: 1.5 sobre 5

1,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bought large tin paint prof decorator painted white wall, green patches came through, decorator came back painted again, green patches came through, have been advised faulty paint. Phoned nummber on r... Ver más

Valorada con 1 estrellas sobre 5

Ordered wallpaper from Laura Ashley on May 2nd. I did receive an email on May 4th to say it had been despatched. Waited 4 weeks and sent numerous communications but was completely ignored at every sta... Ver más

Valorada con 1 estrellas sobre 5

Varen var flere måneder forsinket uten at jeg fikk info om det. Det stod at den skulle leveres innen 8-10 uker, men kom først 5 måneder etter. Jeg måtte kontakte de gjentatte ganger på mail for å purr... Ver más

Valorada con 1 estrellas sobre 5

Laura Ashley gir ingen informasjon når de ikke overholder sin egen leveringsfrist. De var raske til å svare da jeg etterlyste status på ordre en uke etter deres opplyste leveringstid (1 mnd når l... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Diseñador de interiores

Información proporcionada por diversas fuentes externas

Laura Ashley is your online and in-store shop for the latest in style and elegance. Dress your best; whether it's a stylish skirt or one of our elegant dresses. Then use one of our beautiful chandelier lights to offset your new matching bed and wallpaper.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

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No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Don’t buy their beds

We bought an Ottoman type bed from Laura Ashley through next and the ottoman part of it broke and neither Next or Laura Ashley will help so we are stuck with a bed which doesn’t do what it is meant to! And £1,200 down! Avoid!!

7 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Laura Ashley josette wallpaper is a…

Laura Ashley josette wallpaper is a beautiful patterned wallpaper.
However, the wallpaper itself is of atrocious quality.
Wallpaper rips, shreds and tears very easily.
It's an expensive wallpaper that should look amazing up, unfortunately for me it hasn't worked out that way. I now need to find a way to repair tears and rips that spoil the complete look.

Totally totally disappointed with the quality of this paper, let down and would never ever buy again.

4 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Laura Ashley - Time Waster

Ordered online & paid several hundred pounds for a Laura Ashley ivory shoe cabinet on 27 December '24, via Plum Retail. After prompting Plum Retail on two occasions for a status update on delivery (with an original lead time of 6 weeks), Plum eventually informed me (on 16 April) that Laura Ashley was unable to manufacture the product. (Meanwhile, I see the same is currently available on the Next website for £150 more than I had originally paid - hmmmm.) I have since received a full refund from Plum Retail, however, for me, Laura Ashley has proved itself to be nothing more than a complete time-waster.

16 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero customer service as now owned by NEXT…

They are now owned by NEXT ….we over £200 of Laura Ashley outdoor planters looked beautiful when putting in the garden but this winter they seem to have disintegrated and falling apart literally! I tried to contact Laura Ashley and the only numbers that are accessible are Next and I tried a Web chat and tried their phone number and nobody is willing to help because they’re saying that we didn’t buy it from the Next store. It’s Laura Ashley and they don’t take any responsibility for anything that was sold via Laura Ashley previously.

Disgraceful .

26 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

laudsleep.com Not cotton but polyester

I bought from this company laudsleep laura-ashley-luxury-cotton-mattress-topper?variant=51024945873225.
Not cotton but polyester. it says Laura Ashley - Luxury Cotton Mattress Topper. fake advertising. I have stage 4 cancer and was looking for cotton for the last days of my life. The shock when I discovered its basically plastic @ £120

12 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality shoe rack and broke after…

Poor quality shoe rack and broke after having it for a year. I requested for a refund of my money as I wanted to purchase a quality product but rhe company refused to pay me. I am currently in the process of going through the ombudsman.

6 de febrero de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

L kettle (Elveden bird ) design, misleading advert.

Lovely kettle (Elveden) bird design but contrary to the advert, the handle rapid cool, it is intensly hot to handle. Perhaps a review of the design handle or even a ' mit' to stop this happening.
2 out of 5.
A less misleading advert would have stopped me purchasing this kettle

27 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unhelpful and ignored

Emailed a query help questions about advice on how to remove creases from some of their curtains I had purchased. They come very creased in the packaging with a do not iron symbol on them. They replied by asking some questions about me. eg what's your address. I replied. I just need some advice please on the creases. I can only assume they have no idea as this time I was totally ignored.

10 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful. I have two bathroom cupboards, purchased a year apart. The wood on the one in my shower room is all slipping. After months of back and fore they are replacing. Now the paint is all peeling on the one in my bathroom. Very disappointed. Now I’ll probably need to have months trying to get this one replaced .. 10 year guarantee on both. Not worth the money

15 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Product misrepresented online

The Amberly quilt set is misrepresented online. Color described as soft blue, in fact it is grey! Grey doesn't sell like blue, so I believe the company deliberately misrepresented this product. Anyone being objective could not say the color is blue in any way.

30 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality sheets

Laura Ashley used to make very high quality bedding.
I recently bought a Laura Ashley sheet set from Harris Scarfe.
I washed the sheets, used them on my bed for a week and the bottom sheet had started pilling. They were also thin and not smooth.
Luckily Harris Scarfe refunded the cost due to the poor quality. Will never buy L.A again.

6 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cute items, horrible quality.

Was going to buy this really cute table runner and matching placemat set buy Laura Ashley that was at HomeSense. Clearly HomeSense got it for so cheap because the quality is horrendous. There were loose threads everywhere, stitches were completely missing, and some threads weren't anchored down correctly. It said machine washable but the loose threads were already pulling through and would 100% continue to do so causing it to come apart in the washing machine. It's really sad that such a stylish set was such horrible quality. I'm glad I didn't buy it and went back to look for something else. Would be super cautious about this brand and thoroughly inspect all items before purchase if possible.

23 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Laura Ashley gir ingen informasjon når…

Laura Ashley gir ingen informasjon når de ikke overholder sin egen leveringsfrist.

De var raske til å svare da jeg etterlyste status på ordre en uke etter deres opplyste leveringstid (1 mnd når lageret deres er tomt), men alt de kunne tilby var å skylde på underleverandør og gi vage antagelser om levering. Når jeg etterspurte mer informasjon får jeg ikke lenger svar.

All kundeservice tas kun via mail hvilket i seg selv er grunn til å styre unna denne butikken.

1 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

After sale service doesn't exist

After sale service doesn't exist. It has been more than a year a still waiting an answear for a very bad quality product. They told me at phone that they have to contact the manufacturing factory to figure out about the poor quality and never contact to me again!

1 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

LAURA ASHLEY Penarth sofas

I recently purchased a Penarth chaise sofa from NEXT. Arrived dirty with a broken leg. Re ordered another - but a standard 3 seater without the chaise end. Absolute rubbish! After 3 days the seat pads looked like worn out, clumped up pillows! I thought Laura Ashley was a quality product. Never again would I buy this Brand

I must say NEXT customer service has been amazing and exchanged without any problem. I now have a NEXT Gosford leather sofa which so far is perfect - albeit a little too firm. But I’m sure it will soften in time

21 de diciembre de 2023
Opinión espontánea

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