Laura AshleyOpiniones 

I like the fabric designs, quite pricey but looks good

J’ai acheté deux sacs et un compagnon de la marque Laura Ashley sur showroomprive.com il y a un mois. Je les ai reçus hier soir et je suis extrêmement déçue (et encore, je pèse mes mots). Les sacs étaient présentés sur le site comme étant en CUIR, or ceci était mensonger. Les sacs sont en réalité en polyester, fabriqués en Turquie et ils dégagent une très forte odeur de plastique désagréable. Les finitions sont très mal réalisées, il y a plein de fils qui dépassent des coutures, la matière n’a pas l’air résistante et elle sent très fort.

Sur showroomprivé, les sacs étaient vendus entre 50e et 300e (hors promo), autant dire qu’à ce prix-là, c’est CENSÉ être de bonne qualité. En y repensant, c’est sans doute une politique adoptée par showroomprivé pour pousser à la consommation. Le fait d’afficher des prix gonflés puis des prix promotionnels avec 50% de réduction, cela donne forcément envie d’acheter….

Étants une grande consommatrice de la marque Longchamp, je m’attendais à recevoir des sacs de qualité semblable. PAS DU TOUT ! Les sacs sont livrés sont livrés sans pochon de protection....

Je suis déçue de showroomprivé mais aussi de moi-même : j’aurai dû me renseigner sur la marque Laura Ashley, qui ne possède aucun site internet (et donc aucune visibilité, SAV ou service de communication). Je me méfie de showroomprivé et des informations fournies sur les produits proposés à la vente ! Je souhaite ne plus consommer sur ce site de vente privée dorénavant.

Cependant, les sacs sont tout de même "esthétiquement jolis" et je compte les porter et ainsi voir leur qualité, resistants et s’ils vont durer dans le temps.....Je ne me fait pas d'idée à ce sujet. J'ai mis deux étoiles, à voir si cela change.

Millions in debt, went bust, took the money from thousands of customers in the process and now "comes back" as if nothing happened, that summarises the world we live.

The fabric is disappointingly thin re: my purchase 26-11-21 from Laura Ashley at Next for Laura Ashley Duck Egg Josette Duvet Cover set. It cost £75 too, plus p&p. Has the brand compromised on quality now? It is so much thinner than my previous Laura Ashley bedding before Next took them over, and thinner than any of my other covers and sheets. I doubt it will last long. Delivery date and time:
Here's what you'll be opening on Saturday 27th November (8am to 8pm)
What we'll be delivering:


Description

Item

Size

Qty

Price La Duck Egg Bed Set

252853

king

1

£75.00
Delivery £3.99
Total £78.99

Bought 6 bras and under wires came out on second wearing. poor quality

Nice fabrics with a lovely design, great gift

J ai acheté pour la 1ère fois un sac à main Laura ashley sur showroom privée. com.
Vendu soit disant pour du cuir...pas 1g de cuir ,une espèce de plastique..il devait être bleu foncé, il est noir....soit disant d une valeur de plus de 100€.
C est de la....

May wife has spent a lot here and it always seems to be a good piece of furniture that turns up

Purchased a few items from here and very happy with what I received, communication not the best but overall okay x

Très déçu de la qualité du prdlt il est fabriqué en Turquie et en pvc en plus avec une odeur horrible

The best Jewellery Box ever
I purchased a pink box as a birthday gift to my daughter and it's just perfect. It was pink, with two levels, very sturdy and good quality. Arrived rather quickly, just in the for her birthday.

J ai commandé 2 sac laura ashley sur le site showroom une horreur au déballage
Une odeur forte de plastique alors qu' ils été vendus pour du cuir je suis unectres bonne cliente de showroom.com j ai toujours reçu
Des articles de qualité en plus il vous font croire que ces sacs sont vendus à plus de 300 euros neufs publicité mensongère
Je suis très déçue

Horrendous company.No wonder they went under . Bought Sofa from them.Cushions lose their shape. Springs have snapped and I'm not a heavy person.The worse item I have ever bought, when they were open no support and no offer of replacement, money back or help, absolute crappy rude company

Love all my items from here I wish the London store was still open!

Bought Large Kingston Sofa through the Laura Ashley design service. Was never given options for seat filling. Sofa arrived. Looked great. And then I sat on it. So soft that every time you used it you had to plump the cushions. Complained to customer service, they sent a technician who said the filling was within spec. Awful awful sofa - had to get rid of it within the year. Such poor quality. Avoid.

Ordered a sofa £1000 before March, no delivery, no refund. Claimed via pwc but was told that I can only have less than £200 back in total !

Who can protect customers’ right ?
Please, I need some suggestions to claim my £1000 back!
Contact me: marciamxy327atgooglemail.com

We are so very happy with our new furniture. Thank you. It’s made our home and as always the quality of the product is better than we’ve seen anywhere else. Many thanks. H

I am sorry that you guys have had bad experiences with Laura Ashley during this C-19 world.
I must say, I have loved every single product that I have purchased from Laura Ashley over the years and never had a complaint. I just the the other day made up one of beds with linen I purchased in the sale and a usual it is beautiful and I actually commented to my husband that I wished I had bought more bed sets, as it was certainly worth the money. I am a person who always buys quality bed linen, generally high thread count, from high end companies so feel that I am fully equipped to give comment on quality.
The reason on commenting, is that during the C-19 challenges we have been renovating the house (since January!!) therefore have had to purchase many goods on line, this includes large items of furniture, which in normal circumstances we would have purchased from stores. My husband and I have experienced long, and I mean long waiting times, no communication; a sofa bed (English company held in high esteem, made to our requirements and style), which when eventually it was delivered on the 17th August it was damaged and we have had no end of problems with this company and still do not know when the "repaired" sofa bed will be delivered. We also had two other experiences with broken or poor quality items which we are still waiting for replacements. These companies had had full payment (internet) since end of March/April.... So, I say, good luck Laura Ashley, I will still be a good customer when you eventually get back on your feet, just try and keep me away. Denise Gamblin, Leeds.

Bonjour,
Je suis stupéfaite! J'ai commandé via un site de vente privé très connu, un Sac à main en cuir saffiano - noir - Laura Ashley, après plusieurs semaines de retard, je le reçois enfin... Et à ma grande stupéfaction, il s'agissait d'un sac en PVC, horrible et en plus ce n'est pas la même référence !
C'est une honte de se moquer de la clientèle de cette façon!