8am LawPay Opiniones 469

TrustScore: 3 sobre 5

3,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Law pay is easy to use with Smokeball, the problem is the reporting and batching of payments is almost impossible to reconcile every day. It seems to be missing some information though. We don't recei... Ver más

Valorada con 5 estrellas sobre 5

Sean Womack and the team at LawPay has been outstanding. They answer our questions promptly and address our concerns. LawPay (usually) picks up the phone on the second or third ring, which we really a... Ver más

Valorada con 1 estrellas sobre 5

There are hidden fees with LawPay that were not disclosed to us. We attended multiple demos and conference calls before signing up, and even then, three of us felt it sounded too good to be true... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Could Use Improvement on Affirm Credit. No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had... Ver más

Información sobre la empresa

  1. Servicio de business-to-business

Sobre 8am LawPay

Escrito por la empresa

8am LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA. LawPay Pro offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm. Request A Demo Sign up Learn More

Powerful legal payment management software

Escrito por la empresa

Simple online payments
For more than a decade, 8am LawPay’s online payment technology has been trusted to help law firms get paid easier, more securely, and 39% faster. More importantly, LawPay ensures your firm accepts payments in compliance with ABA and IOLTA guidelines.

IOLTA Compliant

We guarantee your firm accepts payments in compliance with ABA and IOLTA

8am LawPay's easy-to-use online payment technology was developed just for lawyers. No debits are allowed from your IOLTA, at any time for any reason, guaranteed.

Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

469 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Valorada con 5 estrellas sobre 5

Law Pay Helps Me with Billing and Record Keeping

Law Pay has helped my practice with the credit card service (including the mobile app to use for credit cards), billing records and CLE training. The service provides quality, helpful products that are reliable and very reasonably priced. If I need help, their support is prompt and efficient. I am very satisfied with their services.

24 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been with LawPay for many years

I have been with LawPay for many years. The staff have always been there for me. They respond quickly, advise, and help me sort things out and AMBER is the greatest. In addition, I have a full accounting of my fees, which is handy for invoices, receipts and accounting.

31 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I absolutely LOVE LawPay

I absolutely LOVE LawPay! I have used several platforms over the years and this, by far, is the most user friendly platform. Everything I need is at my fingertips and easy to be found! I'm so grateful that another law firm recommended LawPay to us when we were shopping for a new vendor. I wish we knew about you sooner!

23 de mayo de 2024
Valorada con 5 estrellas sobre 5

Online payments are a breeze with LawPay

LawPay makes online payments for our clients very easy. Entering payment requests is simple and requires the standard information on our client. When clients make the payment, we are notified immediately. Payments do take a day or two to post to our account, but we know the money is on its way.
When clients have "lost the link" to pay, it is very easy to re-send the payment request.
One negative - the payment link must be sent for the exact amount that the client needs to pay. For instance, if the client is making a 50% payment of fees, the Invoice must be sent as that amount. This is easy enough to avoid the issue by having conversation with the client before sending the link so they know exactly what payment is expected.
Payment reports are clear to read and easy to request.

15 de mayo de 2024
Valorada con 3 estrellas sobre 5

LawPay failures cost my business time and mineg

LawPay does not obtain authorizations prior to processing cards through links sent to clients which resulted in a dispute and reversal of a clients entire retainer, plus fees charged by LawPay to me.

1 de octubre de 2023
Opinión espontánea
Logotipo de 8am LawPay

Respuesta de 8am LawPay

Hi Lauren,
I would like to set up a time to speak with you to better understand your concern. Are you referring to a client chargingback a transaction, was this an eCheck transaction, or are you saying we authorized a transaction and then pulled the funds back. I have never seen our system do this which is why I am looking to speak with you. I can be reached at 512 366-6975.
Thanks,
Mike Mitchell
VP of Operations

Valorada con 1 estrellas sobre 5

Beware if you use this service!

Beware if you use this service!
If you make a payment to a lawyer's office using this service you might think you are making a one time payment. However they allow the law office to push payments to your credit card even though you have not given your expressed consent to do so. They say that they will always advocate for there client and don't care about the consumer.

26 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

nobody every picks up

nobody every picks up; it feels like a switch and bait bait and switch where once you get our business then you disappear and NEVER PICK UP!

17 de marzo de 2024
Valorada con 2 estrellas sobre 5

There are charges we were not made…

There are charges we were not made aware of, and also the website does not allow to track pending invoices, just payments received. I think there are things that can be done to make it better and to make the integration with Mycase better but instead they focused on getting as many people to sign on as possible without really caring about the quality of the service.

13 de marzo de 2024

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