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Valorada con 5 estrellas sobre 5

I bought a Fein Multicutter from Lawson HIS. Prior to making the orders I checked the FEIN web site and confirm they are an authorised FEIN stockist. The price was really competitive and offered free... Ver más

Valorada con 1 estrellas sobre 5

purchased several tools. Lawson decided to use FedEx to deliver them. Fexex driver claims they were delivered but also claimed they were left at the side of a security gate protecting 2 entire blo... Ver más

Valorada con 2 estrellas sobre 5

Ordered some boots for next day delivery but DPD never delivered. No attempt, just returning to sender for whatever reason. Still no refund from Lawson and now going through PayPal for refund. Pr... Ver más

Valorada con 5 estrellas sobre 5

I bought a new unboxed Draper 79899 from Lawson‑HIS for £150 with a 3‑year warranty — fantastic value. The courier missed the delivery date, but Lawson‑HIS kept me fully informed and handled the situa... Ver más

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3,6

Medio

TrustScore: 3.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(5397)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I found their customer service to be excellent.

I bought a Fein Multicutter from Lawson HIS. Prior to making the orders I checked the FEIN web site and confirm they are an authorised FEIN stockist. The price was really competitive and offered free delivery. The tool arrived next day with DPD and I am over the moon with it. I contacted customer service to ensure I had the correct paperwork for my Fein warranty and spoke to Mark Perry who very quickly answered my query. I have read some very negative reviews on TP regarding this company but must say that my experience with them has been perfect.

1 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ripoff shipping to NI

Absolutely EXTORTIONATE shipping charges to me in Northern Ireland, they can keep their stuff and I'll shop elsewhere!!
A few parts for my bosch angle grinder, and a pack of 10 cutting discs for same, would weigh well under 5kg, and fit in a shoebox. Mainland UK, shipping is free, but to NI; £63.54p FFS!!!
There is absoloutely NO justification (including Brexit) for such extortion, and none of the major carriers (DPD, Royal Mail, Evri) charge such rates, Royal Mail charge exactly the same as mainland UK.
Anyway, I for one will not be getting ripped off by this outfit!!!

15 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently bought a Makita router guide…

I recently bought a Makita router guide from Lawson HIS and well to be perfectly honest, I can't rate them highly enough, right from when I placed the order to receiving it the customer service was flawless, I was kept in the loop every day, the delivery service was faultless too, I received an email from DPD Local through Lawson HIS with minute by minute delivery status, why can't all companies operate to these high standards, the guide is Makita so it's top draw quality as was the service from Lawson HIS, this is my third Makita product I have bought from this company and they're my Go To company when I need any tools now, I would highly recommend them to family, friends or anyone looking for quality tools at the best prices, thanks Lawson HIS.

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchased a Makita hedge trimmer…

Purchased a Makita hedge trimmer attachment, on testing it out found it had a fault. Contacted customer service and Matt was outstanding, sent him a picture, he confirmed the issue. Arranged for faulty unit to be picked up,and a replacement sent within 5 days.

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought a Draper 4 stroke Brush cutter…

Bought a Draper 4 stroke Brush cutter delivered promptly within 3days. Great tool very competively priced great value for money. Appliance works excellent and customer service was good.

30 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely shocking company

Shocking customer services ,purchased a saw from these clowns used it for two hours ,it stopped working, phoned and emailed them asking for an exchange/refund, nope can`t do that ,apparently I have to send it to be `inspected` first by `Makita` which turned out to be a tool repair shop, saw got repaired ,I said I didn`t want the saw back because now it`s a refurb, after a month , got the saw back, let Lawsons know it had arrived, now I have to have the original box, nope haven`t got that, I throw them away funnily enough, now they cant give me the full refund because the saw isn`t in it`s original box, ended up having to keep it otherwise lose money, so my advise is stay well away boys!!

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent value and great service

I bought a new unboxed Draper 79899 from Lawson‑HIS for £150 with a 3‑year warranty — fantastic value. The courier missed the delivery date, but Lawson‑HIS kept me fully informed and handled the situation professionally. They’ve even said they’ll use an alternative courier going forward. The saw itself is superb and performs exactly as needed. Highly recommended.

17 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusting

Disgusting! Do not shop here.. had my nail gun delivered and left on the door step by dhl which is obvious by the delivery pictures and parcel was stolen/missing and I went back to them and they have gone against me with dhl and rejected the claim and now I’m £400 down!! Do not shop here go with Powertool mate or ITS much better service I was spoken to like rubbish by steve! Now I’m left without and £400 down!

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect

Ordered a Makita drill. They had the best price online and delivered within 2 days.

30 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do NOT Obey the Laws of the UK !!!!

purchased several tools.
Lawson decided to use FedEx to deliver them.
Fexex driver claims they were delivered but also claimed they were left at the side of a security gate protecting 2 entire blocks.
The Sales of Goods Act 1970 clearly states that the law deem this as undelivered UNLESS I had given them a "Safe Place" Which I did NOT , making Lawson HIS in breach of both the sale of goods act 1979 & the consumer protection act.Do NOT deal with this corrupt company

9 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

X2 different orders and both spot on!

So I’ve made x2 different orders this week. Both of for an ex demo angle grinder. I purchased the first being cautious of it being used and abused. Nope I was completely wrong only thing off was the box.. the actual tool was perfect. So I bought another.
I bought the second about 3:30 and selecting the Saturday postage but didn’t realise that I was past the deadline, however the next day (Saturday) the tool arrived. Think this alone was worth the review.
Would I order again? 100% I’ve added website to my bookmarks.

20 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company to deal with

Read many reviews on this company before submitting my order for a Einhell cordless mower. My main concern was the 20 working day delivery.
As it was my fears were ungrounded I placed the order on the 10th February and the item arrived on the 25th delivered by FedEx.
I personally would have no problem in recommending this company and if you are going to place a order don’t be put off by the negative reviews.

25 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My first purchase from Lawson HIS and…

My first purchase from Lawson HIS and very impressed. I ordered a Fiskars Telescopic Tree Pruner on Monday and it was delivered by DPD Wednesday morning. Delighted with the product, price and speed of service so will definitely be looking at other products they sell. I would definitely recommend them as a company to buy from.

29 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Speedy and reliable

I ordered a Bosch chainsaw on a Monday, and it was delivered exactly 24 hours later by FedEx. I had not paid for a speedy delivery, just standard. Truly excellent service.

31 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect shopping experience

Second time I’ve bought through this company and faultless experience. Latest item, a Metabo SBE 650 percussion drill arrived very promptly (between Xmas and New Year too,) and was well packaged. A great price on the drill too; what’s not to like. 5 stars ++

27 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

paid for items refused to honour sale

got some email about the new years sale thought i would have a look used to be a good company few years back but had issues with last couple of orders
bout some bit there was some dewalt bags that i put in basket with about 50plus other bits paid via paypal
got email today after they had taken payment there was a mistake on the dewalt pricing they should have been £30 each and not in the sale this has happend before they messed up my last purchase couple of years before due to so called issue on website ..
learnt my lesson deleting my acount blockins/to spam emails you used to be a good company with good customer service but looking on here and google reviews you now less than a 3 star company

26 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional Tools ex stock 24hr dely

I just bought a Bosch Hedge trimmer. My second purchase of quality garden equipment from Lawson's in recent years.. Both times I found what I wanted at a reasonable price, ex stock delivery. I ordered in the afternoon before 3pm and DPD delivered before 2pm the next day , 500 miles away. Yep, top company to deal with. Highly recommended. Thank you.

11 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service and friendly people.

I phoned them about a pair of Buckbootz rigger boots, they didn't have stock of the size required. I was told that they would be available in 2 - 3 days. I received a call 2 days later saying they were in, please come in and try them, at no stage was I requested to pay for them, as it happened, they fitted and are rather nice so happily paid the very friendly people and left happy.
I will return and would highly recommend for warm and friendly service. Thank you.

8 de noviembre de 2024
Opinión espontánea

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