Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought a Fein Multicutter from Lawson HIS. Prior to making the orders I checked the FEIN web site and confirm they are an authorised FEIN stockist. The price was really competitive and offered free... Ver más

Valorada con 1 estrellas sobre 5

purchased several tools. Lawson decided to use FedEx to deliver them. Fexex driver claims they were delivered but also claimed they were left at the side of a security gate protecting 2 entire blo... Ver más

Valorada con 2 estrellas sobre 5

Ordered some boots for next day delivery but DPD never delivered. No attempt, just returning to sender for whatever reason. Still no refund from Lawson and now going through PayPal for refund. Pr... Ver más

Valorada con 5 estrellas sobre 5

I bought a new unboxed Draper 79899 from Lawson‑HIS for £150 with a 3‑year warranty — fantastic value. The courier missed the delivery date, but Lawson‑HIS kept me fully informed and handled the situa... Ver más

Información sobre la empresa


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,6

Todas las opiniones

(5397)

12 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I brought a bench drill as i make model Planes fromscratch

I wanted to buy a benchdrill as i make a lot of model planes from scratch.
I had already returned a different model Drill to my local Hardware store as it had a faulty base ,so when i was looking to buy another Bench Drill I came across this particular one that was cheep . but having 4-5 star ratings.
So i went on Line and saw that Lawson was selling it at a good price.
To play safe i phoned them to make sure if there were any problems that i could return the item to them and get reinbursed .
I recieved a polite reply reasuring me that it was the case .
So i ordered it and recieved it on the stated date and time , built & tested it and its a very good Bench drill.
i,m really pleased .

17 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service this company…

Terrible customer service this company will rather be rude obnoxious then help a customer with a disability they do not believe in the disability at 2010 to make Reese adjustments they would rather be rude and ignorant it's amazing company still at this way in these days shame on you

12 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgraceful.

This company is a disgrace. Do not believe in the disability at 2010. Rude, customer service keep away at all costs.

11 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience so unlike the one I had with FFX

The Lawson HIS website said the machine I wanted was in stock & would be delivered on a certain day.
I ordered it.
I then got a confirmation email of my order.
I then got an email saying it had been dispatched & at this stage the money was taken from my account. It was delivered on the day they said it would be.
Thank you.
This is the way a business should be run.
FFX take notice. FFX twice pretended that the same item was in stock when it wasn’t & immediately charged me for it both times with no intention of complying with their promised delivery times as they didn’t have the item in stock. That company is toxic & dishonest. See my previous reveiws.

28 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I read the negative reviews after…

I read the negative reviews after buying Fri 07.30, they are shut sat/sun I emailed over the weekend got reply at 11.30 mon & phoned at 08.26 mon and was assured my item would be posted that day mon for overnight shipping and I would receive it Tues.. I got my item 12.30 Tues.
I recon that’s about as good as it gets!!! so order with confidences
Defo will be buying again. 👍

20 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered something from lawson and after…

Ordered something from lawson and after a week with no confirmation email I had to call them myself to see what's going on and now they've told me that the item which I purchased in stock is not actually in stock and they are waiting for a delivery I feel like I may have been scammed 🙃 terrible overall service considering you have to chase them up and check on them to make sure there doing there job absolutely awful

15 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor Service

Ordered a Bosch PLR 30 C laser measure and Bosch Universal digital detector on the 17 June but just had the third e-mail saying stock will not be available, this time until 23 August yet both were showing as in stock when ordered and the laser measure shows as in stock today.

17 de junio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor customer service.

Only a 3 star on this occasion. Ordered a hedge trimmer brand not an issue as I got what I ordered in quick time.
Pricing is an issue on this occasion, went back on web site as someone wanted the same or similar item as I purchased only to find the item was around £12 cheaper. I called Lawson to ask why price had dropped in 3 days of purchase?
I asked if I could be refunded the difference or I would take the item back for a full refund and repurchase as item not used. They would call me back, they did call me back and said it was an error thier part and increased the on line price of the item.
Poor customer service.

16 de julio de 2024
Opinión espontánea
Logotipo de Lawson HIS

Respuesta de Lawson HIS

We have now fully investigated the issue yesterday as to the cause of the error, we can also see that 2 units have sold at this below-cost price. Because of this, I instructed our accounts team yesterday to refund you the difference.

Your purchase was approaching 2 weeks ago and all our stock had sold out. There was at that moment an issue causing it to show on our website below cost as an in to order special item, the cause of this error was not apparent and needed to be investigated.

Unfortunately, your proposed solution of bringing one unit back for a refund and buying another would not have been viable. The returned unit would not go back directly into stock until it had been processed through our returns department and even then it would not have matched what the website was advising.

I am sorry we needed time to investigate this and that your experience of our service was not satisfactory on this occasion

Valorada con 5 estrellas sobre 5

Bosch lawnmower best price best Service 🤝

I had a nightmare with Screwfix when I brought my Bosch lawn mower, They seem to see it third party with Bosch . 3 deliveries attempted I was here so stressful. Found one £30 cheaper at Lawson HS , was do simple sent delivery instructions & an immediate reply to say no problem all booked in with DPD . Thought I’d get it Monday but it arrived Saturday early , left in my safe space so really appreciate the service & price. thank you 🤝

16 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

FANTASTIC TOOL COMPANY…

GREAT CUSTOMER CARE over the phone POLITE & HAPPY TO HELP .
BROUGHT A DEWALT BELT SANDER & IT WAS DELIVERED NEXT DAY WELL PACKED FOR FREE .THEY HAVE SEVERAL PAYMENT OPTIONS WHICH MAKES IT EASY TO BUY ON A BUDGET . TRERE PRICES BEAT MOST ON THE NET . THAY HAVE A WIDE RANGE OF TOOLS & ACCESSORIES . SO GOOD IN FACT I PURCHASED ANOTHER 18VOLT TOOL FROM THEM AS SWAPPING OVER TO ALL CORDLESS WOOD WORKING TOOLS & WILL DEFINITELY BE BUYING MORE FROM THEM AGAIN . VERY BEST TO ALL AT LARSONS regards Steven

27 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lawsons- Bosch Polesaw

I was sceptical about this company as it was by far the cheapest company selling the bosch polesaw i was looking for however it arrived really quickly, box was a little rough but the saw itself was brand new and works perfectly. Thanks

6 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid Avoid Avoid

Avoid Avoid Avoid
Won't be using again.
If ordering more than one item they will open the bigger item and place it inside without telling you and ship it like that to "save shipping costs" Unfortunately for me my bigger item was a gift and had been sent some distance away thinking they had either forgot my smaller item or was delayed. All i was asking for was the postage fee to get my item back to me. Has taken a week for them to decide what to do with emails back and forth.
Bad customer service.

5 de enero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Garden shears

Just received my order (Bosch easyshears)after chasing. Box arrived very worn and patched up, it looked like it had been a returned item. One of the blades appeard to have been used. I sent an email to Taylor Bowers who had dealt with the original, where is it? enquiry, with photos. He advised that yes, it did look like it had been used but Bosch had sent the box to them in that condition as they are reusing old boxes !! I find this quite surprising. However, I decided to keep the shears but believe they are not brand new and there is no guarantee to send to Bosch. I wish I had bought elsewhere.

3 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hi everyone just thought I would leave…

Hi everyone just thought I would leave a brief feedback on this company who made pricing issues,which may be a ploy to get you to order from them which is what I did, they then remove the cheaper item or cancel your order saying it’s a mistake. (Boxing Day sales) It’s so unprofessional and I advise maybe shop elsewhere as prices are very similar at numerous other companies. Just felt I should highlight this (scam maybe)

2 de enero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Refund.....if you're lucky!

Ordered some boots for next day delivery but DPD never delivered.
No attempt, just returning to sender for whatever reason. Still no refund from Lawson and now going through PayPal for refund.
Prices are good hence 2 stars but customer service is very poor.
PayPal just refunded me in full because Lawson's didn't respond.
Boots still showing with DPD so would still be waiting if left to Lawson's.
Shocking service

12 de diciembre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más