This advisor was very unfriendly and unhelpful. I consulted with the leasehold advisor before and never had such a bad experience. She behaved like someone who does not like her job. She just limited... Ver más
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This advisor was very unfriendly and unhelpful. I consulted with the leasehold advisor before and never had such a bad experience. She behaved like someone who does not like her job. She just limited... Ver más
La empresa ha respondido
It is helpful. I am not qualified in this field so I appreciate the explanation I layman’s terms . When all the info was not disclosed when the property was purchased .. thank you for your help .. R... Ver más
La empresa ha respondido
Given lots of advice from a very knowledgable , polite , young man . However , there was to be a follow up email from him to confirm our conversation . Still waiting , hence only 4 stars .
La empresa ha respondido
Knowledgeable and came across sincere wanting to help me. Good advice which I followed up on, Believe now I have won my case after being able to quote my advice . Thank you
La empresa ha respondido
The Leasehold Advisory Service (LEASE) is a government-funded, independent body that provides free advice on residential leasehold and park home law in England and Wales. Our advisers are legally qualified and offer clear, impartial guidance to help people understand their rights and responsibilities. We provide initial, outline legal advice. Our advice is outline, summary guidance designed to help you understand your position and the options available to you. It is not a substitute for full legal advice on your individual circumstances. You can explore our online guides, submit a written enquiry or book a 15-minute telephone appointment.
2 Marsham Street, SW1P 4DF, London, Reino Unido
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Really, really useful. I round this during a Google search and found the clips and document really helpful. However, the best thing was the legal advice. Who would have believed you could fit so much excellent advice until a 15 minute conversation? I felt much more confident in taking the next steps regarding a leak in my apartment block.
While the question raised wasn't answered directly, which may have limited the usefulness for some people, it did point me where to look to find clarification. Answers seem to be given only from a lessee's perspective. It would be helpful if advice was also available to help RTM companies so that they can be compliant with the law when dealing with fellow lessees.
Person I spoke to did nothing give me any further advice than what I already knew and for some questions did not have an answer. I gave 2 stars as she was polite and did call when arranged but to be honest a waste of time.

Respuesta de The Leasehold Advisory Service
Great service with some very interesting things that we hadn’t thought off thank you.
Very Good Service, and phone appointment system works well.
Thank You
Good initial reply. More info required fro me. So have sent.
Now awaiting reply
Rt
The person I spoke to was quite precise and explained the process and available options very clearly
Great advice from a very knowlegable person
The adviser was friendly, professional and impartial. He told me my options and limitations.
Very swift response to my query, very detailed, very helpful
I had 3 telephone appointments. On each occasion the advisor quickly understood the situation and provided clear & concise advice. I was impressed by the depth of their legal knowledge and the pragmatic approach. They were very helpful.
They were no help at all I cannot afford a solicitor NO ONE CAN unless your a millionaire. All they told me to do is find a solicitor Rubbish

Respuesta de The Leasehold Advisory Service
Admin fee demand from Landlords Management Company.
I found your info informative if difficult to understand due to legal wording used. The situation appears to have quietened somewhat and we are at a stalemate although, the Management agents have offered to reduce their financial demand from 10% to 5%, a saving of £200 should I agree to continue with a new gas boiler installation in my owner occupied flat, at my own expense. I will recontact if the problem continues, many thanks so far.
Contacted the Leasehold Advisory service for advice. They took the time and offered a very full answer to my questions and because of this I am now empowered to deal with the management agency. Thank goodness we have this free very helpful advice service.
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