This advisor was very unfriendly and unhelpful. I consulted with the leasehold advisor before and never had such a bad experience. She behaved like someone who does not like her job. She just limited... Ver más
La empresa ha respondido
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This advisor was very unfriendly and unhelpful. I consulted with the leasehold advisor before and never had such a bad experience. She behaved like someone who does not like her job. She just limited... Ver más
La empresa ha respondido
It is helpful. I am not qualified in this field so I appreciate the explanation I layman’s terms . When all the info was not disclosed when the property was purchased .. thank you for your help .. R... Ver más
La empresa ha respondido
Given lots of advice from a very knowledgable , polite , young man . However , there was to be a follow up email from him to confirm our conversation . Still waiting , hence only 4 stars .
La empresa ha respondido
Knowledgeable and came across sincere wanting to help me. Good advice which I followed up on, Believe now I have won my case after being able to quote my advice . Thank you
La empresa ha respondido
The Leasehold Advisory Service (LEASE) is a government-funded, independent body that provides free advice on residential leasehold and park home law in England and Wales. Our advisers are legally qualified and offer clear, impartial guidance to help people understand their rights and responsibilities. We provide initial, outline legal advice. Our advice is outline, summary guidance designed to help you understand your position and the options available to you. It is not a substitute for full legal advice on your individual circumstances. You can explore our online guides, submit a written enquiry or book a 15-minute telephone appointment.
2 Marsham Street, SW1P 4DF, London, Reino Unido
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Very professional and correct answer - better than a solicitor and NO cost.
The response I received was helpful and informative.
Thank you
I was surprised when a reply arrived. (not because of any issue with this service). The quality of the reply and it's content was very good. My enquiry had been relatively complex, I thought, relating to a property owner of a leasehold flat where I'd been told by the real estate agent the owner had gone into liquidation.
Very knowledgeable, helpful and a real pleasure to deal with,.
Very good service, shame we feel we have to use there advice so often, due to ASB and a Landlord that doesn't care
Really helpful every time I have asked for assistance which I am sure I will do again and expect the service to be of the same high standard. Only a 4 and not a 5 because I’d like to have got through to speak to them straight away but information by email was really helpful and I won’t hesitate to return.
I did not receive a clear response to my query. Instead I received information of a general nature regarding official Section 20 procedure that I was already prior aware. I suspect that the matter I raised with Leasehold Advisory may not be clear in law and it needs a case brought to the Courts for a "case law decision". However, there may already have been a "case law" decision in respect to the matter I raised with Leasehold Advisory. Eithier way, I had hoped for a clear response.
SUB:Their response my above review appears to show they didn't understand that my query was not about Sectiin 20 but whether a landlord can avoid section 20 by splitting repair bills into numerous small bills that not only individually exceed £250 per leaseholder but which he then retrospectively adds to normal annual service charge bills as "repairs".

Respuesta de The Leasehold Advisory Service
They answered my question direct to the point by telephone conversation followed by email giving specific references and the internet links. They are very professional in understanding what you are looking and very friendly to deal with.
Good advice which confirms answers in your FAQs
It took a fair to reply to my question on EWS1 access.
The person I spoke to was extremely helpful, their advice was acted upon.
Worth asking LEASE for advice every time. You will get the right answer 9 times out of 10, so it should really be 4 1/2 stars.
They answered my query quickly and politely.
They explained everything clearly and precisely.
Also told me exactly where to look for the information.
Exactly the advice I needed and resolved the issues I was having. Please keep doing what you do
I first contacted the LAS two years ago, I found their thoughts very useful then. Now I have contacted them about something that is related but different and found that they were well informed about the history and could give their thoughts on what was happening now. Very useful to have that consistency.
The Leasehold Advisory Service was quite helpful, however when I contacted the land registry I discovered my lease then belonged to a Company who had gone into liquidation. I contacted Companies house who didn't even read my enquiry properly and proceeded to tell me how to reinstate the company involved. I resubmitted my request but they were again not very helpful at all.
It appears to go any further I would need to contact (and pay for ) legal advice although why I can't just do this myself I don't know. I have shelved the idea for the moment until I have more time to devote to the issue.
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