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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I did a review last year for Ledlenser, as their customer service did not know what they guaranteed, and chose to claim the strap was not part of my guarantee, had to contact the CEO to get it sorted,... Ver más

Valorada con 5 estrellas sobre 5

My P7 Led Lenser torch was many years out of warranty but the switch became faulty. Contacted Led Lenser to request the cost of a replacement battery housing switch. They replied almost immediately... Ver más

Valorada con 5 estrellas sobre 5

Had to buy a replacement charger unit for my led lensor P5R .Looked on amazon and Ebay but found this site to be the cheapest and also provided enough detail that I knew I was buying the correct char... Ver más

Valorada con 4 estrellas sobre 5

I bought the led lenzer confident I s getting a good, well built product, which the torch itself was, especially the removable battery, very to keep a spare charged cell for those longer shifts. I was... Ver más

Información sobre la empresa

  1. Tienda de herramientas

Escrito por la empresa

Led-Torch: LED Torches & LED Head Torches. Free UK delivery, personalised laser engraving and a comprehensive 5 year warranty.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(123)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I did a review last year for Ledlenser

I did a review last year for Ledlenser, as their customer service did not know what they guaranteed, and chose to claim the strap was not part of my guarantee, had to contact the CEO to get it sorted, which was. Now researching and alternative headtorch and will not be using this company, no matter what and where has my negative review gone? Not good, shoddy tactics to show a better review than they have. Apology not needed, action to know customer rights, should not be ignored.

14 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great torch

Great torch , really bright strong and well built. Came with all the accessories and well packaged, very pleased

19 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ledlenser Quality.

I wanted a torch to keep in my bag just incase. I have several Ledlenser torches and know what good quality they are.
It's very small for a wallet. I think anyway, but ideal to keep with my wallet.
I can't fault it and I'm happy with the purchase, a bit expensive but hey-ho that's life.

23 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought a NEO1R headtorch that…

I bought a NEO1R headtorch that unfortunately had issues from arrival. The solitary button was sometimes unresponsive- staying on / off. Hanging when changing function. I was offered a replacement/ refund. I accepted a replacement as i was otherwise happy with the torch, and they just refunded me, then ignored my messages and finally deleted my negative feedback.

2 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

This company is outstanding when it comes to Warranty…

This company is outstanding when it comes to warranty on a product.They are hassle and quibble free.Nothing is too much for them.There products are also excellent,albeit they are a touch expensive but thats supported and of course to funs the excellent after service and warranty.Well done,so far I will be a customer for life and reccomend others

14 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good and reliable brand

Really good and reliable brand, been looking for a new charging cable for my Ledlenser head lamp which I owned now for three years. Website is really nice and easy for use. Delivery was excellent and I am quite sure use your business again. Highly recommended for my fishing mates.

24 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer services

After having a led lenser headtorch for 7 years the strap perished . I contacted customer services and they sent Me one that had been on another returned item for nothing as they had none in stock

21 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding customer service

After many years of good use my P7 light with remote switch had been damaged. I rang Ledlenser to see if the part was still available to purchase . Tech support answered the call swiftly and offered to send out a replacement "free of charge" , which arrived next day post at their expense . This level of customer service is rare these days . Quality products , backed up by excellent customer service .

5 de enero de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Incomplete order

I ordered a Ledlenser P7R Core Rechargeable LED Torch from this website which arrived on time and in working order. However, a free K3 torch was supposed to be included, much to my disappointment it did not. I emailed customer services twice (48 hours apart) and received no response other than an automated email which informed me that I would receive a real response in 48 hours (which I didn’t). Not great that this company makes a promise and does not deliver on it or make any effort to deliver upon specific customer request.

9 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent torch

Excellent torch - wow! Super bright. Arrived on time, and all good. Most people wouldn't spend that amount of money on a torch - but compared with what you get for a cheap import.... it's chalk and cheese. A real quality product, and you know it when you hold it in your hand - and when you switch it on. Would definitely buy again.

10 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

First class service , sent item back , 2 years old, problem with cable on head torch, sent new replacement back to me one day later, already have another torch which is 5 years old , top company, great items and aftersales service

9 de noviembre de 2022
Opinión espontánea

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