We had been searching for over a year for some 60s style sofa's and finally with great help from James at Birmingham Lee Longlands, we found exactly what we were after. The service from beginning to d... Ver más
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Consulta las opiniones de los clientes
Excellent service from Will and Richard! My sofas were delivered today, and Will and Richard were fantastic from start to finish. They were friendly, helpful and genuinely went above and beyond t... Ver más
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Great experience and service provided by KiKi. We looked next door in furniture village but got a much nicer personal experience in Lee Longlands. Would definitely suggest trying here as you will not... Ver más
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Friendly helpful staff. Shame the lighting department has gone. Having the lights spread across the whole store makes searching time consuming also the price tags are inaccessible on those hanging fro... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Información de contacto
224 Broad Street, B15 1AZ, Birmingham, Reino Unido
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Excelente
10 mil opiniones
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Fantastic customer service from Tony…
Fantastic customer service from Tony and Kane. They very personable and very efficient.
21 de octubre de 2026
Opinión espontánea
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you were happy with your delivery and that our drivers kept you well informed throughout the process.
We'll be sure to pass on your kind words to the delivery team.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Dropped off quick and efficiently by…
Dropped off quick and efficiently by Mark & Lamar early in the advised time slot which was great (nothing worse than hanging around for a delivery). Furniture looks good.
21 de octubre de 2026
Opinión espontánea
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you were happy with your delivery and that our drivers kept you well informed throughout the process.
We'll be sure to pass on your kind words to the delivery team.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
BEWARE POOR AFTER SALES
BEWARE POOR AFTER SALES. DO NOT BUY FROM THIS COMPANY.
Purchased a sofa and REFUSED to cancel order 12 days later. Customer Services declined to respond or communication to resolve issues - even when I made a formal complaint.
9 de octubre de 2026
Respuesta de Lee Longlands
Thank you for taking the time to share your feedback. We're sorry to hear about your disappointment regarding your request to cancel your sofa order and the difficulties you've experienced communicating with our Customer Care team.
We understand how frustrating it must be to feel that your concerns have not been addressed, particularly after raising a formal complaint. Regardless of the circumstances surrounding your cancellation request, we recognise the importance of clear, timely communication and providing customers with an explanation of the options available to them.
We're sorry that your experience has fallen short of the standard of service we aim to provide. We would welcome the opportunity to review the circumstances of your order and the concerns you've raised to help clarify the situation and work towards an appropriate resolution.
Thank you again for bringing this matter to our attention.
Kind regards,
The Lee Longlands Team
I would give Nathan and Kane who…
I would give Nathan and Kane who delivered our 3rd Malin table 5 *****. Thank you lads.
Finally our frustrating experience with this company was finally resolved by Simon head of Customer Care thank you Simon.
A negative experience finally resolved.
21 de octubre de 2026
Opinión espontánea
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you were happy with your delivery and that our drivers kept you well informed throughout the process.
We'll be sure to pass on your kind words to the delivery team.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Excellent service
Very helpful and informative - Rob explained everything and answered all our questions.
We feel very confident that the new
flooring will be exactly our requirement.
Thank you for excellent service
Diana and Yerry McCalla
20 de octubre de 2026
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you received excellent service and found our team so kind and helpful.
We really appreciate you taking the time to share your experience and will be sure to pass on your kind words to the team.
Thank you for choosing Lee Longlands. We look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
A mixed bag on this occasion.
The ordering process was smooth and easy as was the delivery process.
The problem arose prior to delivery when we found one item at half the price elsewhere.
Trying to cancel this one item was a nightmare. The initial ladies on the phone were great, but trying to get the appropriate department to cancel and refund was a nightmare.
We got there in the end and the guys who arrived to deliver were fabulous. Helpful and courteous throughout.
9 de octubre de 2026
Opinión espontánea
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you were happy with your delivery and that our drivers kept you well informed throughout the process.
We'll be sure to pass on your kind words to the delivery team.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Good choices and helpful staff
15 de octubre de 2026
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you received excellent service and found our team so kind and helpful.
We really appreciate you taking the time to share your experience and will be sure to pass on your kind words to the team.
Thank you for choosing Lee Longlands. We look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Great service and delivery
Brill delivery and furniture put together by Tony and Kane! Very prompt and clean and pleasant to have in the house. No problems at all - they were gents and I would recommend Lee longlands to friends.
20 de octubre de 2026
Opinión espontánea
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you were happy with your delivery and that our drivers kept you well informed throughout the process.
We'll be sure to pass on your kind words to the delivery team.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
So far so good although I’m still…
So far so good although I’m still waiting on delivery of my ordered products.
Otherwise easy to deal with to purchase my items and competitively priced against other retailers.
23 de septiembre de 2026
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you received excellent service and found our team so kind and helpful.
We really appreciate you taking the time to share your experience and will be sure to pass on your kind words to the team.
Thank you for choosing Lee Longlands. We look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Great service all round
Tom and Mark did a great job with the delivery, and setting up the sofa. The advice at the showroom in Leamington Spa was really helpful and un-pushy too. Many thanks.
19 de octubre de 2026
Opinión espontánea
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you were happy with your delivery and that our drivers kept you well informed throughout the process.
We'll be sure to pass on your kind words to the delivery team.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
excellent
excellent. Very knowledgeable and helpful staff who provided all the answers we needed to make a decision.
18 de octubre de 2026
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you received excellent service and found our team so kind and helpful.
We really appreciate you taking the time to share your experience and will be sure to pass on your kind words to the team.
Thank you for choosing Lee Longlands. We look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Great experience and service provided…
Great experience and service provided by KiKi. We looked next door in furniture village but got a much nicer personal experience in Lee Longlands. Would definitely suggest trying here as you will not be disappointed. Would go as far as saying that it didn’t come down to price, it came down to service and KiKi went above and beyond
17 de octubre de 2026
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you received excellent service and found our team so kind and helpful.
We really appreciate you taking the time to share your experience and will be sure to pass on your kind words to the team.
Thank you for choosing Lee Longlands. We look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Respuesta de Lee Longlands
Thank you
Delivery guy's Lee Adam and Nathan very…
Delivery guy's Lee Adam and Nathan very friendly and helpful, nothing too much trouble
7 de octubre de 2026
Opinión espontánea
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you were happy with your delivery and that our drivers kept you well informed throughout the process.
We'll be sure to pass on your kind words to the delivery team.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Overall experience very good
Overall experience very good apart from delivery time as we had a few delays, 1 we agreed to but 2 were unforseen but none were company's fault, rather manufacturer. Staff at shop very helpful. Two chaps delivering, Richard and Will absolutely brilliant and went above and beyond to get our sofas in situ.
16 de octubre de 2026
Opinión espontánea
Respuesta de Lee Longlands
Thank you so much for taking the time to share your feedback! We're delighted to hear that your overall experience with Lee Longlands was very positive and that our showroom team provided such helpful service.
We're sorry that your sofas took longer than expected to arrive due to the unforeseen manufacturer delays, and we really appreciate your patience and understanding throughout.
It's especially wonderful to hear your kind words about Richard and Will. We're thrilled that they went above and beyond to get your sofas into position and made such a positive impression. We'll be sure to pass on your lovely feedback to them both!
Thank you for choosing Lee Longlands. We hope you enjoy your new sofas for many years to come!
Warm regards,
The Lee Longlands Team
A cut above
A cut above: The delivery team of Frank, Adam and Lee recently provided an excellent service to us whilst delivering our new mattress. The delivery day had been previously arranged, we received a text an hour or so before their arrival which was on time. They quickly established where the item was to be sited and were done in a few minutes. I'd also like to mention Paula at HO who also kindly arranged to store at their warehouse our item for an additional month whilst we redecorated. The Lee Longlands team through sales to delivery are so professional and I highly recommend them.
6 de octubre de 2026
Opinión espontánea
Respuesta de Lee Longlands
Thank you so much for your fantastic review and recommendation! We're delighted to hear that your experience with Lee Longlands was excellent from start to finish.
It's wonderful to know that Frank, Adam and Lee provided such a professional and efficient delivery service, keeping you informed of their arrival time and ensuring your new mattress was delivered smoothly.
We're also especially pleased to hear your kind words about Paula, who was able to arrange additional storage while you completed your redecorating. It's lovely to know that this flexibility made things easier for you.
We'll be sure to pass on your wonderful feedback to all four colleagues. Thank you for choosing Lee Longlands and for recognising the care and dedication of our team.
We hope you enjoy many comfortable nights on your new mattress!
Warm regards,
The Lee Longlands Team
Ben and Mark did a brilliant job
Ben and Mark did a brilliant job. They were very polite, friendly and efficient. Thank you
24 de septiembre de 2026
Opinión espontánea
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that Ben and Mark did such a brilliant job and that you found them polite, friendly and efficient.
It's always wonderful to hear when our team makes such a positive impression, and we'll be sure to pass on your kind words to them both.
Thank you for choosing Lee Longlands. We really appreciate your support and hope to welcome you back again soon!
Warm regards,
The Lee Longlands Team
Plenty of choice and not being hassled.
16 de octubre de 2026
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you received excellent service and found our team so kind and helpful.
We really appreciate you taking the time to share your experience and will be sure to pass on your kind words to the team.
Thank you for choosing Lee Longlands. We look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Excellent service
Excellent service, no high pressure salesmanship Jake our salesman was both polite and friendly. He answered all our questions
13 de octubre de 2026
Respuesta de Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you received excellent service and found our team so kind and helpful.
We really appreciate you taking the time to share your experience and will be sure to pass on your kind words to the team.
Thank you for choosing Lee Longlands. We look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Excellent communication from start to…
Excellent communication from start to finish.
There was an issue with billing address & delivery address, Pauline contacted me just to be sure.
Tony the delivery driver telephoned promptly and gave the 2 hour window. Clarified position in respect of delivery. I had stated drop off only, no assembly. Then further communication to state will be slightly early and all 3 individuals most helpful with the products.
Bed was excellent value, bought off display and fully wrapped and protected .
I cannot thank Leelonglands enough for excellent value for money and exceptional service.
10 de octubre de 2026
Respuesta de Lee Longlands
Thank you so much for your wonderful review! We're delighted to hear that you received excellent communication and service throughout your experience with Lee Longlands.
It's especially lovely to hear your kind words about Pauline, who took the time to clarify your billing and delivery details, and Tony, who kept you well informed about your delivery time and requirements. We're also pleased that all three members of the delivery team were so helpful and accommodating.
It's fantastic to know that you're delighted with your ex-display bed and that it arrived carefully wrapped and protected. We're thrilled that you found both the quality and value for money exceptional.
We'll be sure to pass on your lovely feedback to everyone involved. Thank you for choosing Lee Longlands, and we hope you enjoy your new bed for many years to come!
Warm regards,
The Lee Longlands Team
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