Le Petit Tom ® Opiniones 

171
•
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Anne-Marie!!! iemand die niets te doen heeft en daarom besluit NEPPE kleding uit China te verkopen. Rotzooi. Ze is ook nog eens een DIEF.. Retouren worden niet aangenomen en terugbetaald. Tot 2... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Przesyłka była bardzo sprawnie zrealizowana. Zamówienie zgadzało się. Wszystkie sukienki, które kupiłam, były wykonane idealnie. Paczka do Polski doszła w stanie idealnym - była bardzo dobrze i be... Ver más

Valorada con 3 estrellas sobre 5

Made my first order from them hoping to surprise my toddler with some pretty skirts but my experience was awful. Not happy with the product and customer service. Ordered some Dolly pettiskirts and a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

terrible, terrible,terrible It's not my fault you lost the package, I shouldn't have waited more than 1 month, I continued to wait 15 days, and you still haven't mailed it, causing me to miss the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa infantil
  2. Mayorista de ropa
  3. Tienda de muñecas
  4. Tienda de ropa
  5. Tienda de ropa para bebés
  6. Zapatería

Escrito por la empresa

DOLLY Ballet Fashion, Flats & Fragrance. Tutus, Dresses, Ballerinas, Perfume, Dolls & More for DOLLY babies, girls & women by Le Petit Tom ®. We're famous for almost 2 decades for our divine DOLLY pettiskirts, tutus and dresses all inspired by ballet, dolls, movies and the '60s. Cause they want to wear this everyday anyway ;-)


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

171 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(171)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

De jurkjes zijn van hele fijne…

De jurkjes zijn van hele fijne kwaliteit. Ik heb al meerdere jurkjes en pettiskirts besteld en ze blijven zelfs na 5 jaar wekelijks gebruiken mooi.(ik ben baby fotograaf).

30 de noviembre de 2022
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Respuesta de Le Petit Tom ®

Hallo Lydia, hartelijk dank voor je hele positieve review. De foto's die je maakt zijn werkelijk prachtig en raad iedere ouder, grootouders, verzorgers aan om een fotosessie bij je te laten maken. Met vr.gr. DOLLY

Valorada con 5 estrellas sobre 5

Superior Quality!

Outstanding, well made, Quality products! I’ve been purchasing Dolly products the past 8 years for my granddaughter. We love the beautiful presentation, detailed craftsmanship, gorgeous fabrics and unique whimsical designs. She’s been inspired to design her own fabrics and clothing in colorful drawings, it’s an amazing journey to watch her creativity unfold. We now shop together purchasing Dolly products for our newest lil’ granddaughter. The product quality is superior. I look forward to handing them down for generations to come!!

11 de noviembre de 2022
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Respuesta de Le Petit Tom ®

Hello Shelley, Thank you very much for your kind and extremely good review. Your are a true loyal customer and so great to read your granddaughter is inspired. Wishing you a DOLLY Christmas. Regards X DOLLY

Valorada con 5 estrellas sobre 5

Really excellent service

Really excellent service, very fast dispatch and transport. The ordered goods are so lovely. As usual. I will order again soon, of course. I am the satisfied customer :-)

9 de noviembre de 2022
Valorada con 1 estrellas sobre 5

I didnt receive my order yet.

28 de octubre de 2022
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Respuesta de Le Petit Tom ®

Hello Maria,
As reply on our below reaction which also was send by email you replied to us on Nov. 1st that you received your order.

Hello Maria, thank you very much for your order. Your order was shipped and currently in transit. For Cyprus it usually takes up to 8-10 working days to arrive but to your country there is a delay of about 7 extra working days due to less flights to your country. Your order left our country to Cyprus on the 13th. which is now 11 working days ago. Considering the announced delay on PostNl it is assumed to be normal. For inquiries about your order please use info@lepetittom.nl. A member of our team can check the status of your order and let you know more information. Hope your order arrives soon. Have a good weekend, regards Anne-Marie

Valorada con 4 estrellas sobre 5

Lovely clothes but weird sizing

Lovely clothes but they are very slim and tall. Bought size 1-2 years but it’s more for a skinny 3-year old. My daughter is tall for her age, and they are still way too long for her so I just hope she might be able to wear the clothes in a year.

13 de septiembre de 2022
Valorada con 5 estrellas sobre 5

Espetacular

O material é de qualidade, super gira!!! Comprei uma saia para mim e outra para a filhota igual! Um sonho!! Recomendo muito!

Chegou numa semana...

1 de septiembre de 2022
Valorada con 5 estrellas sobre 5

De meiden zijn zo gek op de jurkjes dat…

De meiden zijn zo gek op de jurkjes dat ze erin willen slapen. En betrouwbaar topservice!

5 de septiembre de 2022
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Respuesta de Le Petit Tom ®

Hallo, dat is het leukste compliment wat er is, dat ze er in willen slapen :-) Hartelijk dank nogmaals voor uw bestelling en de groeten aan de meiden , regards Anne-Marie, designer/ director of DOLLY

Valorada con 4 estrellas sobre 5

Not receive my order for one month

I placed my order on 5th August, it’s been almost one month. and I still did not receive any shipping information. I have already write two emails to them but haven’t get any response yet. I do not know where is my order now and what should I do for it.

Finally received by 8th September!
Thank you for reply me, and even though I didn’t receive any tracking information. The waiting time is killing me,but I still happy to receive them and get your response.
The dresses are pretty, but the size is not as I expected, the 1-2years dress looks like 3-4years. However, bigger is better then smaller.

2 de septiembre de 2022
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Respuesta de Le Petit Tom ®

Hello, thank you very much for your update in your review and glad you now have received the order and that you are happy. Yes, some dresses run a little bigger than others and age is indicative, but hope you can enjoy your purchase for a long time. Regards Anne-Marie, CEO DOLLY by Le Petit Tom.nl


Hello, thank you very much for your order. As you know you placed your order during our summer closing since you also used our special discountcode which is only visible on the page informing you orders ship from August 19th. after our holiday. We shipped your order on August the 19th. and we informed by email the tracking number on that same day. Please check your spam folder, since emails might end up in there. We also replied to both of your emails on August 27th and again on August the 30th. Your order is currently on route to your country and transport does have some delays to your country, but your order will arrive once released from your customs. We hope you enjoy your purchase in advance. Regards Anne-Marie , CEO DOLLY by Le Petit Tom.nl

Valorada con 5 estrellas sobre 5

Top ❤️❤️❤️

Top! Lovely skirt! ❤️❤️❤️❤️

2 de septiembre de 2022
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Respuesta de Le Petit Tom ®

Hello, thank you very much for your order and we're glad you like the skirt! regards, Anne-Marie , CEO DOLLY by Le Petit Tom

Valorada con 1 estrellas sobre 5

terrible purchase

terrible, terrible,terrible

It's not my fault you lost the package, I shouldn't have waited more than 1 month, I continued to wait 15 days, and you still haven't mailed it, causing me to miss the entire summer and even my birthday. I have asked for refund many times. When you came back from vacation, you didn't communicate with me about the solution, but mailed the rest of the clothes to me directly and the clothes I wanted were not included. Can you tell me,why i paid extra 35 euros shipping fee to buy the rest unnecessary things and wait for 2momths?
I don't think I'll buy again, the two purchases were terrible.

28 de agosto de 2022
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Respuesta de Le Petit Tom ®

Hello, Thank you very much for your orders. We sincerely apologized many times for the wrong color dress and, as informed by several replies to you, the 1st parcel was lost by PostNL or Iceland Post and we send a new parcel including the correct color dress, therefore the issues have been solved according to terms. The waiting time was needed so transport companies could investigate to check if parcel was indeed missing. After they confirmed it was missing, we send another parcel. It was also during our summer closing, however we managed to send many of our replies to you even during our summer closing. Also you did not pay anything extra. You placed 2 orders which have separate shipping costs. The extra parcel we send to you was not charged extra, and was shipped to you free of charge, we arranged shipping fee for you. Hope you still can enjoy your purchases and fully understand your frustrations and we thank you for your patience and kind understanding. Yours sincerely and DOLLY regards from Anne-Marie , CEO Le Petit Tom

Valorada con 5 estrellas sobre 5

Perfect

Good quality and fast delivery, everything is pretty 🙂🙂

29 de julio de 2022
Logotipo de Le Petit Tom ®

Respuesta de Le Petit Tom ®

Hello, thank you very much for your kind words, regards Anne-Marie, CEO

Valorada con 5 estrellas sobre 5

I love the Dolly dresses

I love the Dolly dresses. They are even more amazing in real life than on the photos. And the photos are pretty amazing to begin with. The materials are super soft and quality, the colours are stunning. Would 100 % recommend.

18 de julio de 2022

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