Lextek Products Opiniones 739

I am disgusted with the way lextek has treated me i bought spare exhaust gaskets for my bike and didn't notice that they were the wrong size it was only when I went to change them that i realised they sent the wrong gasket when I contacted lextek they told me to return item for a refund so that I could buy correct item but they didn't do what they said and they were very aggressive in the manner they were talking to me they kept my money and kept my gaskets this is not a trusted company and there customer service is disgusting

I brought an exhaust from Lextek that the site recommended would fit my bike. It was all installed after 2 months the exhaust started to rattle. The customer service was not interested in solving the issues and blamed the big exhaust on a small bike.

Genuinely disappointed with their customer service. Due to the design of the Exhaust it sits lower there is no reference to this on their website and their response is

“Installation of after market parts change change your ability to corner more or less. It is down to the user to ensure that they anticipate the changed fitment.”

i’ll give the only two positives, being very fast shipping and good packaging. other than that the quality of the metal in this product is extremely subpar. very clearly outsourced/bought poorer quality parts. disappointing but at least i can make it work.

Poor experience overall. I was given incorrect fitment advice which led to purchasing a full exhaust system that didn’t fit my bike. This resulted in additional costs for a mobile mechanic and wasted time.
To their credit, they acknowledged the mistake and initially offered 40% compensation, which I accepted. However, after returning the system as instructed, they retracted the compensation and changed the terms, claiming it only applied under conditions that were never clearly communicated.
While I did receive a refund, the handling of the situation and failure to honour the agreed compensation was disappointing.

Got a cbr650f full exhaust sistem from them. Very fast delivery well packed and all accessories in box. Unfortunately i couldn't find any instructions to put everything together. Exhaust itself is very easy to assemble but i was struggling with the exhaust bracket as no instructions in box or found on the Internet. Unfortunately I asked them about the db killer which apparently is included with some kits. They suggested to buy a universal one from them whrn i message them. To be honest they could have included that for just 10 pounds. Overall very happy with the sound and quality so far. Hopefully I will never have to use their lifetime warranty but we'll see.

They sent a completely different, useless product, I don't recommend it to anyone, buy a slightly more expensive one from another company, but you'll definitely get something good. I even lost quite a bit of money because of them.

Terrible customer service, even worse fitting exhausts.
Go and spend your hard earned money elsewhere.
Ive currently got some scrap metal fitted to my bike that I've paid to get fitted and it may aswell go in to bin. Hits parts of the sump, frame and cant be moved as either part it hits is on either side of the exhaust.

The only response I've had is youve fitted it wrong.
Poor service. Poor attitude.

Ordered CBR 650f low level CP1 full system, was perfect no issues sounds great. Baffle didn’t fit so got in touch sent me a new one straight away 10/10 customer service

Recently took delivery of an exhaust system for my 2019 mt09, good communication from Lextek before I made the order, fitting was straight forward enough and fits well although I did need some paste for the slip on, I have the xp8c end can with removable baffle, the sound is excellent and looks amazing. For the price point you can’t go wrong and a lifetime guarantee! Would definitely recommend Lextek products.

I ordered an exhaust header that did not fit correctly due to incorrect pipe angles and lengths. I contacted them via their support portal and via email but was eventually fobbed off and they stopped responding even after asking me for photos which I went through the effort of taking and uploading for them. They would rather leave the consumer holding the issue than deal with it themselves. They don't care. They really don't.

Not the best responders, sticker came off when i opened it because it was half stuck on and no response for weeks about maby replacing it....they're just lucky it looks and sounds bloomin good! :,) also rubber round bracket already cracking... any ideas?? I did buy have a spare however 🧐 cheers any way forget about the free branding ad with the sticker 🤣

I personally would like to thank Lextec for an amazing service that they provide for me I bought a slip on exhaust system for my Kawasaki z900 and I must admit that the quality is absolutely brilliant and it’s made my bike look and sound amazing compared with some of the top names in exhaust systems I think that Lextec will be a market leader if you ever get a problem with fitting there systems they are straight back to you 💯brilliant company

First of all on arrival no gaskets supplied ! Then after stripping out my exhaust ( which was a nitemare because you also have to remove the centre stand ) only to discover the hole in the lextek exhaust pipes is to big to fit the o2 sensor back onto it (even with the supplied attachment) what makes it worse is that there phone number is a premium rate number which mobile phone companies don't let you ring so you can only contact them via email !! Shouldn't expect this much hassle after spending £300!!!!!!

Had an sp09 fitted to my triumph tiger 900 gt pro through the development program. Great turn around and link pipe and end can are great quality. Will soon be buying a new end cans for my gpz1100s and for my honda vfr800f. Good looking kit and sounds awesome.

OMG!!! I just fit the Lextek muffler’s to my RE Interceptor 650. They’re…amazing! The snap, crackle n pop, together with the monstrous pipe chord going thru the gears, is just amazing! Soooo happy! Tks Lextek!

purchased a Lextek op1 exhaust system for Lexmoto Milano/Ajs Modena 125 and fitted with the supplied bracket and fixings etc.
The bike was run for aprox 40miles and sounded great until the down pipe completely sheared at the welded joint at the cylinder.
Lextek customer services asked for photos which i sent and they said the bike had been in an accident and the would not honor their life time warranty.
to add insult to injury a replacement down pipe is now out of stock so i am left with a completely unusable bike.
extremely disappointing

Fast comms, fast delivery, great quality exhaust. Fitted perfectly and if anything better quality than the OEM pipe. Very neat welding and overall appearance superior to the original at a fraction of the cost.

They never respond to email queries! Does anyone actually monitor emails? Must lose a lot of business by not replying.

Terrible service ordered full system and they sent a 2nd hand product out this is bang out of order paid near 1000 for it will be taking legal advice on these people