Lighting Legends Opiniones 

347
•
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lighting Legends are brilliant!! The customer service is second to none, they are extremely professional, quick and courteous; answering any queries quickly and their lighting products are superb. We... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The very end connection with the end cap of my lights has just melted after 18 months of use melting the internals of several bulbs in the process and constantly tripping the electrics, the bulbs... Ver más

Valorada con 5 estrellas sobre 5

A reliable company, with excellent products, reasonably priced, super customer service and fast delivery. We have bought their 'Super Festoon, connectable, LED Strings' for a few years now. Easy to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were looking for some electric festoon lights for our newly installed pergola. We ordered 2 sets of the super festoon lights with a remote control. We realised when they were delivered that we need... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación

Escrito por la empresa

We are on a mission to inspire people to transform their outdoor spaces and brighten up their gardens with our fantastic range of high quality lighting.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

347 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 38% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(347)

93 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Waste of money

Bought two sets of Lighting Legends outdoor lights in May 2024. They looked great and just what we wanted. However, convieniantly for Lighting Legends, I started to notice water leaking into the bulbs just after the 12 month warrenty had expired. I contacted them but their "award winning" customer service were less than helpful, blaming me for not checking the bulbs were tight periodically. It does not tell you to do this in their instructions. I rteplaced the faulty bulbs but after around a week they blew the MCB on that circuit. Close inspection revealled that the seal had failed on one of the connectors. The lights have been reduced to unuseable in 13 months through poor design. Utter waste of money. On their website they get shinning reviews. This is because customers place these reviews after recieving their order and before such problems reveal themselves. You are then unable to change your review.

6 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Company, Great products and Great Service!

I have bought a few items over the years and always been really pleased. In a recent purchase I ordered the wrong size. I contacted the team and what a great Service. Adam was on the case and ensured I got the correct items. The correct goods sent immediately an I received them within 24 hours! plus a free return for my incorrect items. The quality of the Products are always top notch and I will be recommending them to family and friends without doubt. Thanks!

20 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing company with quality support

I searched for some fairy lights and wanted some quality because used solar lights before and they don’t last. Found lighting legends, website looked great, lights looked great so ordered 6 sets as wanted 60m length and they were connectable. Lights arrived quickly and quality excellent. Ordered an extension lead too. I also ordered a dimmer unit which is amazing. I mention this because the dimmer unit worked when I first tested it but then the functionality apart from off/on didn’t work when connected outside. I emailed lighting legends and the support was amazing. They asked me to try different resets and advised of solutions which nothing worked. They didn’t hesitate to send out a new dimmer unit that they had tested first so knew it worked. I received this the next day and all is working perfectly and lights are brilliant. Ciera at lighting legends helped me and was incredible, the support has been the best I have ever experienced, friendly, timely and resolved. Well done this company you have got it spot on for quality goods and excellent support. I will be using you again

16 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not Honest Ratings on their products

I had an issue with a product and the information supplied to me. I wrote a one star review and it was deleted, seems they only allow 4 and 5 star reviews so don’t trust this company.

25 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer care

Yodel lost my garden lights. I got in touch with lighting legends who were extremely helpful and kept me updated whilst they got in touch with yodel. Who had infact lost my lights. They resent my lights out to me and they look great in my garden. I would definitely recommend them to friends and family.

14 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product and customer service

I bought some lights through B&Q but was sent a similar but slightly different product. Dealing directly with Lighting Legends to get this rectified was easy. Their customer service was excellent and far superior to what we're used to these days! The correct product quickly arrived and it's just what we wanted. Great quality. I will definitely shop with them again but directly next time.

2 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service I have received…

The customer service I have received from Lighting Legends is first class. They take feedback on their products, (positive and negative), very seriously and look to continually improve on the quality of products supplied. I have recently received some of their improved quality flame torch lights, which are stunning and light up night after night even after a cloudy day. I cannot recommend Lighting Legends highly enough.

3 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Designed for year round use IP65 - NO!

Clearly you have an issue here with your production - specifically the bulb units, which allow ingress of water. Sold as being year-round waterproof IP65 rated. They are not. Returned to Amazon for a refund. Luckily they failed in only 6 months. Will avoid in future.

27 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Ive had the Outdoor Elite Festoon Waterproof Heavy Duty lights for almost 3 years now and not a single one has ever gone. Great quality lights. My son has just smashed two with his football so ive just been back on site to buy a set of replacement bulbs. So easy to change. Quick delivery, would highly recommend.

19 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic set of lights

Fantastic set of lights , large bulbs with a lovely glow ,easy to attach to garden fence , quick delivery . Customer services contact due to sizing and query of extra set and they were fantastic, quick responses with all the information I needed , would highly recommend this company and the product

18 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding customer service

I had an outstanding experience with Ciera from the customer service team. From start to finish, she was professional, courteous, and incredibly helpful. She went above and beyond to locate my missing parcel, I felt completely supported throughout the process. It’s rare to come across such genuine dedication and efficiency. Truly a 5-star experience — thank you for setting the gold standard in customer service!

14 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great outdoor lights!

Purchased 2 sets of outdoor lights ... the quality is fantastic, and so much better than the previous sets I've bought of Amazon. The products are also backed up by a great customer service team ... the service I received from Ciera was first rate.

24 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality product

Great quality product.

Easy to use website for initial purchase, which also suggests relevant accessories and allows you to easily update your order (even once the initial payment has been processed).

Items were dispatched within an hour or so and delivered the following day.

So swift was the service, that I actually thought that they’d forgotten the accessories I’d added on - so I emailed customer service. Within 20minutes of receiving my query, I received a very personable and helpful response. It turns out that they are so organised that they’d packed ALL of the items into a single box, for easier delivery.

Excellent product, delivery and customer service.

Highly recommend.

10 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Above and beyond

Well look.

I have messed around with other companies and ordered lighting strings which looked good on the advert.. but were actually awful.. along with the aftermarket bulb replacements which were all half dead when they arrived..
The whole rig eventually failed, and we were about done with garden lights..

Until I can across this company and their lights.

Totally amazing.. lit up the garden instantly.. really high quality and made so well.

From purchase to delivery to setting up.. faultless.. there is a good reason they have amazing reviews!!!

Fantastic all the way ❤️💯

5 de marzo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Festoon Lights

Having used Lighting Legends products over the last few years whilst upgrading my garden set up I recently had a fault with one of their festoon light products,
Despite being out of the guarantee period Ciera was extremely helpful and offered detailed advice and discount off replacement products.

28 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I rate this company most highly

I rate this company most highly. I have bought festoon lighting from them on several occasions since 2020, different lengths of cable with extension leads as well as both warm white & multi coloured bulbs. Not only is the product excellent, it is truly waterproof, easy to install, delivery is fast & prices are competitive! What more can one ask?! Customer service? .... second to none! Their response to enquiries is prompt and very helpful.

17 de febrero de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más