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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very happy with my purchase, I highly recommend this store. But I'm not happy with the delivery company Australia post. I wish Lila beauty add more delivery options in the future. ⭐️⭐️⭐️⭐️⭐️ thank... Ver más

Valorada con 5 estrellas sobre 5

Heard amazing things about Krave Beauty, along with many other K Brauty lines but knew it would be pricing. Came across Lila Beauty, who’s website was easy to navigate and pricing better then other bu... Ver más

Valorada con 5 estrellas sobre 5

Out of all the beauty sites, Lila Beauty never fails to deliver. delivery is consistently so fast - i put through an order and within a day or two, it arrives. Same experience, time after time. Thank... Ver más

Valorada con 2 estrellas sobre 5

2 out of 3 items arrived with the tamper seals broken/cut. I contacted via chat and after receiving no response, sent emails with photos. I also mentioned I'd paid for express shipping as I needed the... Ver más

Información sobre la empresa

  1. Tienda de artículos de belleza

Información proporcionada por diversas fuentes externas

Buy Best-Selling Korean and Japanese Skincare and Makeup Products in Australia at Lila Beauty. See Skincare and Cosmetics from all the leading Asian Beauty Brands. Free Shipping available. Afterpay and Zip Pay available.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(142)

22 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great customer service

Over all Great customer service! I had two seperate orders and they were kind enough to put two orders together and refunded me the shipping for the other one. I was surprised because they did not need prompting to do it. That alone would have given them a 5 star but the reason why I gave them a 4 star is because there are alot of items I wanted that are out of stock. Still, it is a very good site. Really appreciate it.

13 de agosto de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Paula for your review. We will work harder to try restock products as soon as possible!

Valorada con 5 estrellas sobre 5

It was good

It was good, clear and nicely displayed however most of the product was out of stock which limited my purchases.

30 de junio de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Roslyn for your review and we are sorry with our current restocking times for certain brands! We will work harder to try ensure more products are available going forward.

Valorada con 5 estrellas sobre 5

Fast shipping and Amazing Customer Service :)

Fast shipping, amazing customer service and great authentic products!
As an Aussie that loves skincare it’s hard to find Korean brands that ship to Australia, I stumbled upon Lila Beauty and so glad I did! Thank you so much, appreciate you guys so much :)

11 de junio de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Mel for your review :)

Valorada con 5 estrellas sobre 5

Amazing price, prompt delivery, but currently low stock

My parcel arrived surprisingly quickly, I was eligible for free express shipping but had accepted possibility of delays with the current COVID-19 situation. All my products arrived safely the next day, really excited to use them! The only thin is I did have to modify my original list of items I wanted to buy as quite a few things were sold out, I was waiting for about a week for re stock, maybe I had just missed it. Looking forward to exploring K-beauty more with Lila Beauty! <3

29 de abril de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Sham for your review. We will have most of our products restocked within this month :)

Valorada con 5 estrellas sobre 5

good aus store

Great selection of korean & japanese beauty products for australia which I really appreciate, especially without the inflated prices some other stores or ebay sellers list for thankfully. I will continue to purchase from Lila Beauty for these reasons.

7 de abril de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Laura for your review :)

Valorada con 5 estrellas sobre 5

Really impressed

Have ordered twice on this site. Both orders arrived within a week or two, no issues. They carry a lot of hard to find products at affordable rates (even cheaper than iherb). Highly recommended.

20 de marzo de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Honey for your review :)

Valorada con 3 estrellas sobre 5

Compared to previous orders

Compared to previous orders, shipping was slower this time. Parcel also arrived open but luckily items inside were intact.

2 de marzo de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Hi Christina,

I am sorry to hear that there were issues with this delivery and that the box may have unfortunately sustained some damage in transit which could have caused it to open. This is a very rare occurrence as we also tape all the sides of the box down to ensure that it stays closed. Unfortunately though it has occurred in this instance.

In this case I have sent a follow up email to you. Please kindly check your email so we can further assist to rectify this issue, thank you and once again I am very sorry for this unfortunate scenario and also for the inconvenience.

Valorada con 5 estrellas sobre 5

great selection for australia

great selection for australia. order was processed and received promptly. will definitely purchase from lila beauty again.

2 de marzo de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Lisa for your review :)

Valorada con 5 estrellas sobre 5

Is all you need

Wide range of products, fast shipping, a lot of sales! Me happy customer :))

2 de marzo de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Ericka for your review :)

Valorada con 5 estrellas sobre 5

Very quick shipment

Very quick shipment, love the product, many thanks!

1 de marzo de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Naima for your review :)

Valorada con 4 estrellas sobre 5

Good experience

Great products at good price but most of the items are sold out. They should be stocked in. As well as many other korean skincare sellers add multiple samples of great korean brands in customer orders whereas lila beauty only put one small sample though my order was a big one. Lila beauty should increase number of samples.

14 de febrero de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Qirat for your review :)

Unfortunately we were unable to replenish certain items in the last month due to a number of factors. However we will be improving our forecasting of inventory required to try minimize this issue. We will also consider your feedback regarding samples.

Valorada con 5 estrellas sobre 5

Fast delivery but i wish they carry…

Fast delivery but i wish they carry more brand but other than my fav online store!

4 de febrero de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Saidah for your review.

Please feel free to contact us here or at hello@lilabeauty.com.au for recommendations of any particular brands or products that you may be interested in. We will add it to our list for review and if approved then they will be ordered and stocked in our store :)

Valorada con 5 estrellas sobre 5

swift delivery

swift delivery, great prices and products are beautiful

4 de febrero de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Becky for your review :)

Valorada con 5 estrellas sobre 5

Great selection

Very please with the handling of my order. Products are great as usual and they have a great selection!

3 de febrero de 2020
Opinión espontánea
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Respuesta de Lila Beauty

Thank you Mark for your review :)

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