Love, love, love this online store. Easy to use, massive array of products available, great prices and lighting-fast delivery to our regional area. All positive - no negatives!
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Consulta las opiniones de los clientes
Heard amazing things about Krave Beauty, along with many other K Brauty lines but knew it would be pricing. Came across Lila Beauty, who’s website was easy to navigate and pricing better then other bu... Ver más
2 out of 3 items arrived with the tamper seals broken/cut. I contacted via chat and after receiving no response, sent emails with photos. I also mentioned I'd paid for express shipping as I needed the... Ver más
Out of all the beauty sites, Lila Beauty never fails to deliver. delivery is consistently so fast - i put through an order and within a day or two, it arrives. Same experience, time after time. Thank... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Buy Best-Selling Korean and Japanese Skincare and Makeup Products in Australia at Lila Beauty. See Skincare and Cosmetics from all the leading Asian Beauty Brands. Free Shipping available. Afterpay and Zip Pay available.
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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LOVE this store
Love, love, love this online store. Easy to use, massive array of products available, great prices and lighting-fast delivery to our regional area. All positive - no negatives!
Consistently Great Service and Skincare Range
Lila Beauty has quickly become my go-to for skincare. Their service is always fast and reliable, the product range is great, and everything is reasonably priced. It makes restocking and trying new products so easy. Highly recommend!
Very happy with my purchase
Very happy with my purchase, I highly recommend this store. But I'm not happy with the delivery company Australia post. I wish Lila beauty add more delivery options in the future.
⭐️⭐️⭐️⭐️⭐️ thank you.
terrible customer service
terrible customer service. must be a broke company with bitter humans that won't help you.
speedy delivery
Out of all the beauty sites, Lila Beauty never fails to deliver. delivery is consistently so fast - i put through an order and within a day or two, it arrives. Same experience, time after time. Thanks so much for such great customer service. i don't really write reviews but just wanted to let others know, Lila Beauty tops!
Why I Prefer Lila Beauty Over Wcosmatic
I am a customer of both Wcosmatic and Lila Beauty, and I’ve noticed a clear difference in customer care between the two.
At Wcosmatic, I have spent around $300–$400, but I did not receive any complimentary samples or added customer care gestures. The overall experience felt quite basic for the amount I spent.
In contrast, Lila Beauty has been consistently impressive. Their delivery is fast, their prices are very competitive, and they often include generous free samples in orders. Even though I may not use all of them, I’m happy to pass them on to friends and family. Interestingly, this has helped introduce others to products they later enjoy and go on to purchase themselves.
This thoughtful approach to customer experience really stands out. It’s easy to see why Lila Beauty is so popular—people naturally recommend it, including professionals like flight attendants who share tips about ordering from them when they can’t find certain products in stores in Seoul, South Korea.
Overall, I really appreciate Lila Beauty’s customer-focused approach. It makes the shopping experience feel more rewarding and personal.
Refund policy is not great
I’ve ordered from this company for years and have always been happy with their affordable prices and fast shipping. However, their returns policy is disappointing. They do not offer refunds or store credit for products that cause allergic reactions, nor do they accept returns on lightly used items.
This may not be a major issue for small purchases, but it can be frustrating if you’ve spent a significant amount. As someone with sensitive skin, I’ve had other retailers provide refunds or return options when a product caused a reaction, so this policy feels less customer friendly than I’d expect.
Delivery is very quick
Delivery is very quick , prices are excellent compared to other sites . Great choice as well, also get little samples to try.
Very quick delivery
Very quick delivery, it was almost next business day. Correct items and no issue, nice packaging too.
Massive W
Great prices for a wide variety of items. Got a free gift along with my order, would most likely buy from again.
A new and now an on going customer.
A new and now an on going customer.
Very impressed with how fast my delivery arrived. Well packed with samples added to my package. Which was a nice surprise. Very happy customer. Good quality products.
100/10
Quick delivery, good prices, no issues at all, my go to shop for beauty now
j'ai parfaitement été conseillé pour…
j'ai parfaitement été conseillé pour les produits de ma compagne, je recommande !
Effective Wrapping
All of the items came carefully wrapped within 3 days after I placed my order. I also received two free samples and a sweet which I thought was so cute! Will definitely be using Lila Beauty for future purchases.
5 stars!!
5 stars!! Amazing quality of everything that I had purchased and even included a handful of samples and a hi-chew candy! Shipping was very smooth.
I only wanted the Senka Perfect Whip foam but I went on a bit of a spree haha I will definitely be purchasing from here again.
Thank you Lila Beauty!
First time buying from Lila beauty
-received my package within a week
-Authentic products
Will be buying from here again.
Great first experience
I’ve only purchased from Lila Beauty once so far, but I had a great first experience. My order was shipped within three days and arrived about a week and a half later, which I was really happy with. When my package arrived, it also included a small freebie, which was a lovely surprise. Everything arrived safely and well packaged. I’d definitely purchase from them again.
Best K Beauty store in Australia
- A wide range of products available
- Prices are lower than other Australian stores
- Cheap shipping, and its free for orders over $48
- Fast shipping, orders came to me in no less than 2-3 days with standard shipping
- Products are legitimate and are always in good condition
- Great costumer service
What more could you ask for?
happy customer !!
I’ve honestly never had an issue with Lila beauty ! I always buy from them since it’s convenient and cheaper than w cosmetics! I’ve been a repeat buyer and I’ve been so glad that each order arrived so quickly. I definitely recommend buying from Lila beauty~
Trustworthy, affordable and responsive
Have never had a problem with them tbh. Sooo affordable compared to physical store (cheaper than chemist, sephora, w cosmetic generally) shipping is relatively quick too. Placed my order wrong once and emailed them on the day to see if it could be amended or refunded so I could place another and had the refund within 24 hours.
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