Chris Grimes was very helpful and thorough in resolving the issues with my laptop. He went above and beyond in order to solve the problems. He was careful to understand my schedule, and was polite and... Ver más
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Consulta las opiniones de los clientes
Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Ver más
La empresa ha respondido
I work in sales myself, so I appreciate being sold to professionally. I don't like being misled and lied too, but I do value a team with excellent product knowledge, outstanding customer service a... Ver más
Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk th... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de teleconferencias
- Almacenamiento en nube
- Computación en la nube
- Proveedor de servicios de telecomunicaciones
- Servicio de seguridad para computadoras
- Servicio de videoconferencias
Escrito por la empresa
Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.
Remove the hassle from your business services!
Escrito por la empresa

- At Lily, we provide innovative and cost-effective solutions to SME’s.
Información de contacto
Global Avenue, Millshaw Business Park, LS11 8PR, Leeds, Reino Unido
- 0343 507 1111
- marketing@lilycomms.co.uk
- www.lilycomms.co.uk
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Great work
Aidan Lee came to site and did amazing. Really polite and was brilliant. Great work Aidan. :)

Respuesta de Lily Comms - Business Communications and IT Solutions
Missing Calendar
Chris Grimes went over and above to try and find out why a calendar had disappeared that several people could access. He managed to find the calendar by remoting on to a colleagues machine (who was on holiday) and screen shot all of our bookings in the calendar. I then had to set up a new training folder and add the screen shots to the calendar.
Thank you very much Chris.

Respuesta de Lily Comms - Business Communications and IT Solutions
Thank you Richard
Richard has been brilliant whilst setting up our phone system. Super helpful and has made the transition over to the new phone system a really pleasant experience. We appreciate it, thank you.

Respuesta de Lily Comms - Business Communications and IT Solutions
Chris was great he sorted out the…
Chris was great he sorted out the issues we had with accessing shared folders and synched the two computers on the front reception too!

Respuesta de Lily Comms - Business Communications and IT Solutions
Richard was amazing and very helpful
Richard was amazing and very helpful. He had to fit two phones and did so really efficiently. He was also really frinedly!

Respuesta de Lily Comms - Business Communications and IT Solutions
Upgrade of phone system
Oliver Jenkins spent 2 days with us, upgrading our old phone system to a new cloud system and installing new handsets for multiple clients.
He was extremely helpful and knowledgeable and the transition went perfectly, without any disruption to my business or clients.

Respuesta de Lily Comms - Business Communications and IT Solutions
Nice and easy customer service to…
Nice and easy customer service to isolate my issue and solve in a matter of minutes. Highly appreciate the efficiency. Jack D is a credit to the company.

Respuesta de Lily Comms - Business Communications and IT Solutions
Outstanding Service – A Breath of Fresh Air!
After an extremely frustrating experience with another telecoms provider, I honestly can't recommend Lily Communications highly enough.
From my very first conversation with Jamie Mayhew, the communication was exceptional. Every question was answered honestly, nothing was too much trouble, and I was kept informed throughout the whole process. Jamie genuinely listened to our concerns and worked with us to create a migration plan that ensured there would be no disruption to our business.
We placed our order and, just one week later, Lily's engineers attended on a Saturday morning to accommodate our business needs. They installed and configured all 12 VoIP phones, had them fully operational the same day, and took the time to give my team clear, step-by-step instructions on how to use the system. They have also arranged training on the portal, which has been a fantastic touch.
As a domiciliary care provider, our telephones are critical to the vulnerable people we support, so having a reliable communication system is essential. The professionalism, efficiency and attention to detail shown by Lily have been outstanding.
What impressed me most was the communication. Every promise made was kept, and every query was responded to promptly. In today's world, that level of customer service is becoming increasingly rare.
Price-wise, Lily were also extremely competitive and matched the pricing we had been offered elsewhere, proving that you don't have to choose a large company to receive an excellent service. In fact, our experience has shown quite the opposite.
We're now just waiting for our business numbers to be ported across and for the FTTP broadband to be installed, but based on our experience so far, I have every confidence the rest of the migration will be just as smooth.
A huge thank you to Jamie Mayhew, the engineers and everyone at Lily Communications. I only wish we had moved to Lily much sooner.

Respuesta de Lily Comms - Business Communications and IT Solutions
Aiden was very quick to find a…
Aiden was very quick to find a resolution for my business since our office suffered a severe leak of water damage, aiden managed to set up our calls through other channels which limited disruption to my business , many thnaks and busines is moving again

Respuesta de Lily Comms - Business Communications and IT Solutions
Jacob S helped set up quickly and…
Jacob S helped set up quickly and easily with one phone call.

Respuesta de Lily Comms - Business Communications and IT Solutions
Always can resolve IT issues

Respuesta de Lily Comms - Business Communications and IT Solutions
Andrew was very helpful and sorted the…
Andrew was very helpful and sorted the issue quickly

Respuesta de Lily Comms - Business Communications and IT Solutions
Amazing experience
Amazing experience, Chris helped me find a solution to my issue on his day off work, amazing experience and customer service

Respuesta de Lily Comms - Business Communications and IT Solutions
Chris Grimes
Chris was very helpful and patient, he guided me seamlessly throughout the whole process. I was very pleased after.
Happy Client

Respuesta de Lily Comms - Business Communications and IT Solutions
Rang Lily and Benny fixed my issue…
Rang Lily and Benny fixed my issue there and then.... very pleased and would highly recommend.

Respuesta de Lily Comms - Business Communications and IT Solutions

Respuesta de Lily Comms - Business Communications and IT Solutions
Quick and friendly service
The staff at Lily Comms are incredibly friendly and helpful. Benny was very polite and sorted my query within a matter of minutes. Excellent customer service!

Respuesta de Lily Comms - Business Communications and IT Solutions
Just had our equipment installed and…
Just had our equipment installed and set up by Aidan Lee. He has been great, really helpful and explained all the features etc.

Respuesta de Lily Comms - Business Communications and IT Solutions
Answer phone message
Would you believe doing a simple answer phone message recording on the phone could be such a task...
Well it did but luckily for us rang lily explained we were going to be out of office for a funeral and needed a quick answer phone message asap and they did delivered promptly and efficiently, the message let our customers know when we would be back that day.
So thank you lily and especially Alex W

Respuesta de Lily Comms - Business Communications and IT Solutions
We've had an upgraded phone system…
We've had an upgraded phone system installed by Richard. Great service and a pleasure to work with.
Highly recommend.

Respuesta de Lily Comms - Business Communications and IT Solutions
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