The Little Hay Company Opiniones 

174
•
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

We have been long time customers, and in recent years have experienced Meadow hay being consistently sent to us instead of Timothy which is what we ordered. The first time this happened we got... Ver más

Valorada con 2 estrellas sobre 5

Very poor customer service when dealing with regular customers, who have issues with wrong orders and not getting the hay sometimes at all. In my experience, this has happened too many times, with li... Ver más

Valorada con 5 estrellas sobre 5

Fabulous company and products! My first purchase was their Mixed Starter Hay Box (four different types of Hay) Ideal for new pet owners or if you fancy trying different types & a different su... Ver más

Valorada con 1 estrellas sobre 5

I ordered hay from this company for a couple of years but have had to go elsewhere, unfortunately service has got worse. Delivery is no longer quick like it used to be, it takes 3-4 days instead of th... Ver más

Información sobre la empresa

  1. Proveedor de heno
  2. también en la categoría
  3. Tienda de alimentos para animales

Escrito por la empresa

We make high-quality, clean hay from our family farm in Oxfordshire. Because we believe your rabbits, guinea pigs and other pets deserve the best quality Hay all year round.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

174 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(174)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have been using The Little Hay…

I have been using The Little Hay Company for a while now. I was recommended this company by my veterinary nurse as I have a very fussy bunny with dental issues and as such hay is especially important. I started with the mixed tasting box to see if she would eat any and she decided The cotswold sweet hay was for her. I now have this on subscription. Subscriptions are easy to manage and quite easily increase and decrease frequency as needed aswell as adding and changing items. On the rare occasion I have an issue with the online system, emails and calls are responded too quickly and painlessly.
The quality and customer service is second to none.

5 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

have been buying cotswold sweet hay for…

have been buying cotswold sweet hay for a while now as it my bunnies favourite and is always eaten first out of everything else. also have to say that it is awesome that the little hay company supports rabbit rescues. thank you.

24 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Great hay good price!

Received extremely quickly and looks excellent quality hay for my rabbits. This is my second hay order and the buns love it 🐰 🐇

24 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Gorgeous quality hay

Gorgeous quality hay - all 7 of my guinea pigs love it! Always fresh. The box is packed to the top. Well packaged. The only thing that would be helpful is if somehow there could be some sort of liner at the bottom of the box, so that the "small pieces" of hay don't get stuck under the cardboard box flaps. I transfer the hay into bags, and then put them in a horse bag that I keep indoors. If there was a really strong plastic cover, I would prefer this. But overall I'm a very happy customer - delivery service is great and on time. I couldn't give any better recommendation than this company. A+++ for me :-)

25 de octubre de 2023
Valorada con 5 estrellas sobre 5

Lovely variety of hay which my buns…

Lovely variety of hay which my buns love at good prices and dispatch is always super quick. The delivery driver did however make a big show of struggling with the size and weight of the box of my recent order. I know it costs more for two boxes to be sent splitting an order up though. Hoping they'll keep managing!!

25 de octubre de 2023
Valorada con 5 estrellas sobre 5

This is the best hay!

My daughter has trusted me with her pet mouse (🙄😊) whilst she’s at university. Wanted natural bedding so Googled the best hay to use and this is the company I used. Only took 2 days to arrive and it’s sweet smelling, clean and Irwin the mouse is happy happy! Will be using from now on.

31 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing product

We recieved and couple of free samples of the Timothy hey and the Cotswolds hay today at a trade show and the women we spoke with was so lovely and informative, we have given our rabbits the samples to try and they absolutely love the hay and one of our rabbits has been extremely fussy with her hay for a while. It’s such a great quality product and we will definitely be looking at stocking this hay in our shop in the future!

1 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

By delivering the order they took paument for.

By deluvering the order they took payment for...

24 de septiembre de 2023
Logotipo de The Little Hay Company

Respuesta de The Little Hay Company

Hi Izzy,

Sorry to hear you have had a bad experience with The Little Hay Co. Please can you elaborate what the issue is? I can't see any previous contact from you in our records but would love to help get this resolved for you.

If you could please email info@littlehayco.com regarding the issue we will be able to look into this further for you.

Kind regards
Charlie
Little Hay Co

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