From first call to last call fantastic customer service. Great communication. Lisa was very patient with me, happy to talk me through every step and explain all my questions with ease. Would defin... Ver más
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Consulta las opiniones de los clientes
Excellent service from start to finish. Many thanks go to Lisa Jacobs who we dealt with throughout the whole process. She was informative, very helpful and reliable. There wasn't anything she could... Ver más
From the start of this process loans warehouse were fantastic. Kirsty, Leslie and Jordan could not do enough for us and were an amazing support throughout the application to completion stage. I would... Ver más
Absolutely fantastic. From the get go Loans Warehouse were brilliant. They quickly found me a great product and talked me through every step. My loan was a tad niche and they arranged everything quick... Ver más
Información sobre la empresa
- Agencia de préstamos
- Compañía de financiación y préstamos para coches
- Bróker financiero
- Institución financiera
- Corredor hipotecario
Escrito por la empresa
Loans Warehouse is one of the UK’s leading secured loan and bridging finance brokers, with over 20 years of experience helping homeowners, landlords, and businesses access flexible funding solutions. As one of the longest-established brands in the second charge lending market, we combine deep industry expertise with a modern, technology-driven approach to deliver fast, reliable outcomes for our customers and partners. We specialise in secured loans, homeowner loans, and bridging finance, working with a comprehensive panel of trusted lenders to find competitive solutions tailored to individual circumstances. Whether customers are looking to consolidate debt, fund home improvements, raise capital for property investment, or support business growth, our experienced team is committed to guiding them every step of the way. At Loans Warehouse, customer service is at the heart of everything we do. We pride ourselves on clear communication, transparency, and delivering results, which is reflected in our consistently high Trustpilot ratings and industry recognition. We also work closely with brokers and introducers across the UK, providing expert support and market-leading access to lending options. Our mission is simple: to make complex borrowing straightforward, accessible, and tailored to each customer’s needs.
Información de contacto
Unit 1A, The Boulevard, WD18 8YW, Watford, Reino Unido
- 01923678906
- mt@loanswarehouse.co.uk
- www.loanswarehouse.co.uk
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Ha contestado el 40% de las opiniones negativas
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Great customer Service.
The team at loans warehouse have been very professional through the application process to the end. Highly recommend. Thank you.
Best service by Lauren /kristy/Rhys
"Hi, just wanted to say I feel much better now and back to full strength! Thank you so much for all your help (Lauren /kristy/Rhys )kindness and support throughout — I really appreciate it. Everything was handled so well, and I’m very happy with the service I received. Thanks again for everything!"
Yes zoe was amazing helped alot i would…
Yes zoe was amazing helped alot i would definitely recommend
I contacted Loans Warehouse at a really…
I contacted Loans Warehouse at a really stressful time where I knew something had to change.
From start to finish the team, in particular Nick and Sarah, were brilliant. Answered all my questions as there were complications, consistently communicated all the way through and just left me feeling really reassured with a decision that took me a long time to get to.
From start to finish, the process took a little over two weeks which was also a significant factor in choosing Loans Warehouse. In my opinion the fees are worth it.
Thank you so much.
Fiona
From start to finish the staff here go…
From start to finish the staff here go above and beyond. Nick and lisa were both very, very helpful and talked us through everything. I would highly recommend them to anyone . Truly great service.
I cant recommend this company enough
I cant recommend this company enough. Professional helpful and very informative all the way through our mortgage application. Lisa who was our advisor kept us fully informed with emails phone calls . We was all sorted in less than three weeks.
Easy, friendly and informative
From my initial contact through to receiving the loan, this process has been easy. The staff have all been friendly and helpful - a big shout out to Ellis and Nick who talked us through every step. I love the attention to detail and security steps taken to ensure I am who I say I am to do as much as they can to protect me and my identity from any fraud. I have had my identity stolen (about 25 years ago) and let me tell you it is absolutely horrendous. So to know the steps taken to prevent anyone else using my name etc is very reassuring. From start to finish the whole process was quick and easy. We were given options to consider and we had time to think about the pros and cons of each. At no point were we pressured or rushed. Any questions we had were answered. We would heartily recommend Loans Warehouse if like us you were swimming in options and not knowing which was best. Thanks Ellis, thanks Nick you are a credit to the company.
Having been recommended to Loans…
Having been recommended to Loans Warehouse, I was pleased from the get go on how they dealt with my application, from Rhys going through the advice and client needs all the way through to Kirsty and Lauren in the completions team. Communicative, timely, knowledge, understanding and all round exactly what I was looking for. Speedy is an understatement!!! Thank you!!!!
We had a really good experience using…
We had a really good experience using Loans warehouse. They came up with a suitable loan very quickly. Kirsty and Lauren made what could have been a lengthy, awkward application process very straightforward. They dealt with any snags with paperwork quickly and efficiently. They effectively took the stress out of the whole process maintaining a friendly professional demeanour throughout. Getting customer service right is a challenge too far for many. Loans warehouse seem (based on our experience) to have mastered it.
I am happy to leave this review on Loans Warehouse
Re. Loans Warehouse
I am happy to leave this review on Loans Warehouse.
I award the company five stars.
The process was thorough and travelled through a complicated situation, which took time to resolve. It culminated in a successful application for funds, no mean achievement in the circumstances.
My principal interlocutor, Karen Li, was unfailingly courteous and helpful. She negotiated the various steps with clarity and professionalism, and kept me informed at every stage.
I have no hesitation in recommending Loans Warehouse for its performance.
Peter Maxwell
2 May 2026
Amazing service
Amazing service, very quick and great communication, will definitely use them again in the future.
Exceptional service
Exceptional service, really helpful and easy to contact! Brilliant
Lisa was very friendly and efficient
Lisa was very friendly and efficient, going the extra mile when I asked for the quote more than once she resent it to me.
Outstanding service all the way through…
Outstanding service all the way through with Rhys & Kirsty.
So helpful whilst going through the process and I was kept very well informed.
They are a credit to the company
So helpful and kept me informed…
So helpful and kept me informed regularly. Thank you 🤩
Top class support and service
I just wanted to say how impressed i was with the service from the team. Nick was an absolute star for his help and support throughout the completion process. A massive thank you from me.
Communication was consistently clear…
Communication was consistently clear and effective throughout the procedure. I would like to extend my sincere thanks to Karen Li for her dedication and tireless efforts in achieving a successful outcome.
would definitely recommend
Nick was very helpful and efficient, I would definitely recommend.
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