London Slimming Clinic Opiniones 

96
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am on my first week. When applying the process was easy to understand and thorough, including photo. I like that it is not subscription based and I can order supplies ahead of time as I travel a... Ver más

Valorada con 5 estrellas sobre 5

Excellent service and attention every time without fail. Thank you Team you do a great job always. Shout out most especially to Ayesha who receives my endless requests for how I want my package posted... Ver más

Valorada con 5 estrellas sobre 5

Been using Saxenda injections last 3 weeks and already seen big difference in weight loss , Wish I knew about this product before as I Have spent a lot money on other supplements and hasn’t wor... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Edited: Originally I had no contact from LSC however have now had an email to advise there was a UK wide supply issue which has been resolved. Have been advised package will arrive tomorrow. Orderin... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Salud y medicina

Información proporcionada por diversas fuentes externas

The London Slimming Clinic is part of a CQC regulated and registered private health clinic based in London. Our staff has been fully trained in various aspects of effective and practical weight management and regularly keep up to date with new clinical evidence and weight management strategies in order to provide patients with a clinically effective and practical weight loss solution. The medication prescribed by our healthcare professionals is Saxenda. At our clinic all consultations are carried out face to face by fully trained registered prescribers. After a thorough review Saxenda is prescribed and issued. The clinical team has also developed expertise in online consultations. Our medical questionnaire is specifically designed to ensure all key information about your health is captured.It is then reviewed and assessed by the prescribes to ensure Saxenda is prescribed and dispensed appropriately to only those who can safely take it. You can therefore buy Saxenda starting from £49 per pen with confidence. Saxenda is a UK licensed, MHRA and FDA approved prescription-only weight loss injection. It is licensed for weight-loss for those who are overweight and with Obesity. In our weight loss programme, adding Saxenda to a sensible meal and exercise plan helps you lose weight and keep it off.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(96)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

So impressed

So impressed! Ordered on Sunday night, arrived before 8am on Tuesday!!! So well packaged with cool packs and incredibly reasonable pricing. Will definitely be ordering again

16 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A really supportive and efficient…

A really supportive and efficient service. Prescriptions are approved and received promptly. Individual advice given via email and a supportive phone call from doctor when questions cannot be answered via email. Immensely impressed with the service received.

30 de enero de 2023
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Karen,

Thank you so much for the positive and encouraging review and feedback, it is really appreciated.

If we can be of any further assistance to you then do feel free to get in touch.

Kind Regards
Customer Support Team
London Slimming Clinic

Valorada con 5 estrellas sobre 5

Superb service

Superb service. Quick turnaround and swift delivery. Thorough vetting and appropriate advice given. Have been a customer for just under a year. I cannot fault this company.

19 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Please DO NOT order from this company

Please DO NOT order from this company. They have no medical knowledge, yet they claim they do. They have a few contracts with pharmacies to approve medications. I had a bad experience with Saxanda, and they did not care. In fact, I had a telephone call from the clinic manager who is not a medical professional and advised me my GP was wrong and they were right. London Slimming Clinic take advantage of vulnerable people and exploit them. Please do not be a victim to this scam. Avoid at all costs.

**edited** following response. I am entitled to leave a review of the company but it seems that they are quite manipulative. They breach GDPR by publishing my full name to deter me from posting further reviews. London Slimming Company are a scam company, profiting from vulnerable people. They have no medical knowledge and background. Avoid this company.

9 de diciembre de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Ash,

London Slimming Clinic is one of the largest and most established weight management clinics in the UK and we have a dedicated team of healthcare professionals and advisers.

You asked us for a refund about 2 weeks after taking Saxenda. Your case was discussed with the clinical team in detail and the manager himself phoned you in order to get a or a broader understanding of the situation and resolve any queries you had. We also explained that once a medication is dispatched you can not return it if you change your mind and in your case a refund is not justified or merited. This is part of the legislation around prescription medication and also part of the terms and conditions which are made clear prior placing any order online.

You then threatened to leave negative reviews across social media platforms and that you will not stop posting reviews until we provide a refund, which is what seems to have happened. I'm afraid that disparaging the clinic and continuing to threaten to do so will not entitle you to an undue refund.

Kind Regards
Customer Support Team
London Slimming Clinic

Valorada con 5 estrellas sobre 5

Smooth order

Delivery went without a hiccup - delivered with lots of care this evening so thank you.
I also love the patient support pack and the newer journal for Saxenda.
Thank you for accepting my order and replying to my email the other day.

31 de agosto de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

I paid and received my saxenda within a…

I paid and received my saxenda within a couple of days fast service thank you .
Highly recommend the saxenda pen already lost 6 pound only had it 10days amazing don't feel hungry get full very fast only side effect I had was a touch of nausea .

27 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can’t recommend these guys enough

Can’t recommend these guys enough. They are so quick and responsive to emails and have resolved any queries I have had within hours. Always friendly, polite and there to help when I need them.

20 de junio de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Me Me,

Thank you very much for your positive review. I am really pleased that you were satisfied with our response time and speed of our service. I have passed this feedback onto the wider team and they have really appreciated it. We look forward to welcoming you again soon. Feel free to contact us if we can be of any further help.

London Slimming Clinic Customer Service Team

Valorada con 5 estrellas sobre 5

Communication is brilliant so fast in…

Communication is brilliant so fast in responding and dispatch was really quick very happy thank you

14 de junio de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Frankie,

Thank you very much for your positive review. I am really pleased that you were satisfied with our response time and speed of our service. We look forward to welcoming you again soon. Feel free to contact us if we can be of any further help.

London Slimming Clinic Customer Service Team

Valorada con 5 estrellas sobre 5

Very satisfied with the service and…

Very satisfied with the service and support provided

2 de junio de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Judith,
Thank you very much for your positive review. I am really pleased that you were satisfied with our service. We look forward to welcoming you again soon. Feel free to contact us if we can be of any further help.
London Slimming Clinic Customer Service Team

Valorada con 5 estrellas sobre 5

Great service … will definitely…

Great service … will definitely continue to use !

29 de mayo de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Maria,

Thank you very much for your positive review. I am really pleased that you were satisfied with our service. We look forward to welcoming you again soon. Feel free to contact us if we can be of any further help.

London Slimming Clinic Customer Service Team

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, will definitely use again.

10 de mayo de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Thank you very much for the review. We are glad to know you are satisfied with our service.
Kind Regards
London Slimming Clinic Customer Service Team

Valorada con 5 estrellas sobre 5

My order was lost by the courier…

My order was lost by the courier company so I contacted London slimming clinic. They not only immediately started the investigation, but a new order was shipped out on the same day so I did not have to wait longer than necessary! Brilliant service.

8 de mayo de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Woffa,

Thank you very much for your positive review. I am really pleased that you were satisfied with our service. Feel free to contact us if we can be of any further help.

London Slimming Clinic Customer Service Team

Valorada con 5 estrellas sobre 5

Lowest Saxenda prices than anywhere…

Lowest Saxenda prices than anywhere else and very quick delivery time.

30 de abril de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Yasmin,

Thank you very much for your positive review. We are glad you satisfied with our service. Feel free to contact us if we can be of any further help.

London Slimming Clinic Customer Service Team

Valorada con 5 estrellas sobre 5

Fast delivery and great customer service..

Came to London Slimming Clinic after being let down by another pharmacy. Very easy to use, fast delivery and great customer service. Would definately recommend.

30 de abril de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Adam,
Thank you very much for your positive review. We are glad you satisfied with our service. Feel free to contact us if we can be of any further help.
London Slimming Clinic Customer Service Team

Valorada con 5 estrellas sobre 5

Very impressed with the service

Very impressed with the service. I ordered Saxenda at 3pm on Tuesday and it was delivered the next morning at 10:00am. I rang for some advice the following day and the lady who I spoke to was really knowledgeable and took time to answer all my questions. I felt really reassured. Cannot rate them highly enough.

27 de abril de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Jabir,
Thank you very much for your positive review. We are glad you satisfied with our service. Feel free to contact us if we can be of any further help.
London Slimming Clinic Customer Service Team

Valorada con 1 estrellas sobre 5

Came here after not receiving the…

Came here after not receiving the saxender injections once paid, cant get hold of anyone £260 later nothing no refund

19 de marzo de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Kim,

Thank you very much for your feedback. Unfortunately there were ongoing stock issues from the manufacturers affecting all pharmacies across the UK with which we had no control over whatsoever. We were also not informed of this in advance so were unable to communicate with yourself prior to placing your order.

I have investigated this and can see that in the email you hd sent you provided the incorrect order number, which is why it was difficult to locate your order and provide the appropriate update. However once someone had spoken to you and resolved the issue, your postage charge was refunded as a gesture of goodwill and order was dispatched the following day.

The supply issues have now been resolved and we have commenced same day/next day dispatch. We have also taken measures to ensure our supplies are not affected in case of future stock issues. If there is anything we can help you with then do please get in touch.

London Slimming Clinic Customer Service Team

Valorada con 1 estrellas sobre 5

Ordered on the 10th March a saxenda pen…

Ordered on the 10th March a saxenda pen then cancelled the order the next day had an e-mail confirmation to say the order was cancelled & I would get a refund . The money has been taken from my account I’ve e-mailed several times & phoned left messages but not heard a thing back now I’m worried after reading the other reviews not a good service

19 de marzo de 2022
Opinión espontánea
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Respuesta de London Slimming Clinic

Dear Suzy,

Thank you for your message. Once an order is cancelled at our end a full refund is issued immediately. The banks however take a few days to clear it and for it to appear in your account. Some take longer than other and unfortunately this is not something we can control or have influence over, and would suggest discussing it with your bank.

If there is anything we can help you with then do please get in touch.

London Slimming Clinic Customer Service Team

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