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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cannot recommend highly enough. Such an amazing, unique product which I get so many compliments on. Brilliant to have a bit of history in our newly built extension and definitely a talking point when... Ver más

Valorada con 5 estrellas sobre 5

I asked many questions before purchasing the light, just to make sure it fitted and we got the right one. Loom light staff were superb, especially Andrew, answering all my questions promptly. We absol... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We spent a year planning our new kitchen and had an clear idea of what we wanted for lighting. Nothing flashy, but something that was different and suited the house. After many an hour trawling (no pu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful team at Loomlight. Nothing was too much bother! Unique lighting ideas that make interesting talking points when friends & family visit. Keep up the good work.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación
  2. también en la categoría
  3. Asesor de iluminación
  4. Fabricante de artículos de iluminación
  5. Mayorista de artículos de iluminación

Escrito por la empresa

We sell reclaimed vintage industrial lighting and accessories. Our retro lighting fixtures are carefully selected and restored by hand in our UK workshop ready for contemporary interiors and outdoor living spaces. Our collection includes vintage industrial wall lights, outdoor lighting, ceiling and strip lights, bulkhead lights, cage lights, and table and floor lamps. All our lighting can be shipped internationally and we provide UL-listed and CE-approved components. We supply both private and commercial clients, making our lighting the perfect choice for hotels, restaurants, pubs, bars and other hospitality trades. Large quantities of industrial lights are available, please get in touch if there is something specific you are looking for.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(93)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service and Quality Product

The lights were exactly as described. Andrew and Victoria were very good at communicating and keeping us updated on delivery status.
It was an absolute breeze and pleasure dealing with Loomlight and would recommended them for their service. We are now waiting on putting up the lights and enjoying them as a feature on our kitchen bench

3 de septiembre de 2021
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Respuesta de Loomlight

Thanks so much for your fantastic review. We are really glad you're pleased with your copper pendants! All the best

Valorada con 3 estrellas sobre 5

Sadly I purchased 4 lights and two were…

Sadly I purchased 4 lights and two were out of stock having paid for them all. You need a better stock and purchasing system

5 de agosto de 2021
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Respuesta de Loomlight

Thanks for your feedback, this is really useful to help us improve our business.
Generally we are able to restock the majority of our items as we have good connections with our suppliers. However due to the nature of our lighting, being vintage & reclaimed, it’s not always possible to re-stock immediately. We are implementing a quantity tracking system since this unfortunately happened to you Vince. Thanks again for your feedback.

Valorada con 5 estrellas sobre 5

Something out of the ordinary

Good communication.
Fantastic light now hangs proudly above the dining area of our house making a centre of conversation.
Delivered well packed.

8 de junio de 2021
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Respuesta de Loomlight

Thanks for taking the time to give us a great review Chris. We appreciate it and glad you are happy with your strip light.

Valorada con 5 estrellas sobre 5

We had a great service from Loomlight…

We had a great service from Loomlight and love, love, love our light! Can't recommend them highly enough!

30 de abril de 2021
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Respuesta de Loomlight

Thanks Pauline for the lovely review. We’re looking forward to seeing how your hotel progresses! It’s looking fab so far. All the best. Vic & Andy

Valorada con 5 estrellas sobre 5

Great vintage light..

Great vintage light... perfect industrial style for Gumball 3000 Headquarters!

1 de abril de 2021
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Respuesta de Loomlight

Thanks so much for taking the time to send us a great review. All the best!

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service, very helpful with the questions that we asked. Rang back when they said they would, unusual these days!! We absolutely love our lights. Thank you.

1 de abril de 2021
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Respuesta de Loomlight

Thanks for your lovely review Louise. We really appreciate you taking the time to write it.

Valorada con 2 estrellas sobre 5

lovely lights but bad costumer service

Absolutely lovely lights but costumer service and delivery communication is terrible. Not even mentioning that I waited over a month for my light and after forgetting about it I contacted them and had a very rude response and cero communication from then.

29 de marzo de 2021
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Respuesta de Loomlight

I’m sorry you felt that way. You emailed about your concern that you hadn’t received an order confirmation at which point I advised it may be in your junk folder. We were by no means rude, so perhaps something was misunderstood in the email. We are very happy to chat by phone to resolve any concerns.

Valorada con 2 estrellas sobre 5

It takes a long time to Start shipping

It takes a long time to Start shipping. I pay the full price with tax uk. After shipment i have to Pay 330€ tax in Germany. No tax refund. No hint on the page. Last time Loomlight, Sorry, to expensive.

5 de marzo de 2021
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Respuesta de Loomlight

Hi Gero, I'm sorry this order has been problematic.

Because the order was placed on 29th Dec before the UK left the EU, tax was applied to your order. The order took longer than expected due to delays at UK ports, as a result of Brexit and Covid-19, so it arrived with you after the UK left the EU. Which has caused tax to be applied to your order again in Germany.

We completely understand that you have been caught in the cross fire, which seems unfair. I will email you separately.



Valorada con 5 estrellas sobre 5

Awesome service

Awesome service, great light. Lovely folk to deal with.

17 de febrero de 2021
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Respuesta de Loomlight

Thanks for the great review. We’re really glad you’re happy with your light fixture.

Valorada con 5 estrellas sobre 5

Absolutely terrific product

Absolutely terrific product - stunning craftmanship. The firm was really helpful especially during the current pandemic and challenges to collection / delivery. Unfortunately the glass tubes were damaged during transit but the company sorted out replacement glass immediately and it was delivered intact promptly. We're so impressed we're looking to buy more lighting. Definitely recommended.

21 de enero de 2021
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Respuesta de Loomlight

What a fantastic review, thank you. We appreciate your kind feedback and look forward to speaking with you again in the future.

Valorada con 4 estrellas sobre 5

Very good

Good! Very happy with the product!
Had to wait a bit for delivery but they did write back to me to explain the back log issue due to the current situation.
Always looking at their products and will definitely buy again from loom light

4 de enero de 2021
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Respuesta de Loomlight

We’re so glad you’re happy with your order. Thanks for your understanding with the delay. We have been trying our hardest to continue delivering at our normal rate, however it just hasn’t been possible. Hopefully it’ll return to normal soon! Thanks again, Loomlight!

Valorada con 4 estrellas sobre 5

Prompt service

Prompt service & extremely helpful, if you need a refurbished light fitting Loomlight is definitely a shop worth browsing.

20 de noviembre de 2020
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Respuesta de Loomlight

Thanks for taking the time to send us a lovely review.

Valorada con 5 estrellas sobre 5

Ordered the lights from Victoria

Ordered the lights from Victoria, who was very helpful and she sourced the larger lamps we required. We bought 8 lights and they were shipped promptly and well packed due to the glass.
The units we bought are heavy solid ship brass units for outside of a Victorian house. We had to match the lights with brass screws as they don't come with fittings. They look fabulous and of period and should last forever

14 de octubre de 2020
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Respuesta de Loomlight

Thanks for the fantastic review Nick. I’m glad they look great. Perfect for a period property! We’d love to see a photo.

Valorada con 5 estrellas sobre 5

Honestly one of the best experiences I…

Honestly one of the best experiences I have ever had with a company. Andrew was absolutely brilliant at providing everything i needed and when the light arrived, it blew away my expectations. Outstanding.

2 de octubre de 2020
Opinión espontánea
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Respuesta de Loomlight

Thanks Daniel for such a great review. We’re so pleased you’re happy with your order.

Valorada con 5 estrellas sobre 5

A beautiful fixture

A beautiful fixture! They shipped it to us overseas in a very short time. Will buy from them again.

29 de septiembre de 2020
Opinión espontánea
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Respuesta de Loomlight

We’re so glad you’re happy with your wall light. Lovely review thank you.

Valorada con 5 estrellas sobre 5

I love the light that we received and…

I love the light that we received and love what these guys are doing truly uniqu. Thank you!

28 de agosto de 2020
Opinión espontánea
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Respuesta de Loomlight

Thank you for your fantastic review, it really means everything to us to get feedback like this. Enjoy your wall light Matthew.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, products look amazing.

28 de julio de 2020
Opinión espontánea
Logotipo de Loomlight

Respuesta de Loomlight

Glad you’re happy with your lights! Thanks for your great review. We’d love to see photos of them when they’re fitted.

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