It was so easy to order online, I honestly thought delivery was going to take weeks but it didn’t! I could choose a Saturday delivery and I got updates during the day on the ETA. The delivery guys wer... Ver más
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Consulta las opiniones de los clientes
Murilo and Diego were so helpful and attentive when delivering my couch, and it wasn’t an easy access for them! I feel they went above and beyond. Very much appreciated!
Joe and his work colleague were great. Delivery was early and in full. They were friendly quick and went above and beyond. They delivered it up a long flight of stairs and positioned the package where... Ver más
I have been renovating & decorating my space for the best part of a year. It must be said that my Lounge Lovers delivery was hands down the most efficient and customer friendly set up of the lot. Yes,... Ver más
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Ha contestado el 86% de las opiniones negativas
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Fast service
Fast service. Reasonable price. Delivery guys friendly
From the time of purchase to delivery
From the time of purchase to delivery, the customers service and updates on delivery was absolutely fantastic.. one of the best experiences for a purchase of a piece of furniture I have had
From the moment I purchased the chairs…
From the moment I purchased the chairs online to their delivery the communication from Jenny was excellent. The tracking link also was impressive. Would definitely buy from Loungelovers again if the opportunity arose
Excellent service and beautiful quality furniture.
Great experience purchasing my bedside tables from Lounge Lovers. Excellent customer service, a beautiful range of furniture and a smooth overall experience. Really happy with the quality and how they look. Would happily recommend Lounge Lovers!
Excellent product but almost more…
Excellent product but almost more importantly was the communication regarding the anticipated delivery, it was exceptional.
Good pickup procedures.
Warehouse was well-signed, easy to find, with no wait. The warehouse attendant was friendly and helped me load the box in my car. Saved myself a delivery fee!
Very quick delivery and lots of updates…
Very quick delivery and lots of updates .. very well organized
I was lucky enough to have the same…
I was lucky enough to have the same delivery guys today as last time. Once again they were extremely professional, careful and super friendly.
Super service and kept me up to date…
Super service and kept me up to date through the whole service. The live map for delivery was amazing! Can’t wait for our next purchase!
i love my sofa exactly what i was…
i love my sofa exactly what i was looking for! The communication for delivery was amazing, the best i've had so far! Would 100% order from them again
Replacement lounge - same poor quality.
As previously mentioned, this delivery was to replace our existing lounge that sagged and stretched within weeks of delivery. We are very hopeful that our replacement lounge is a better quality than our original purchase, but can already see that the filling on the chaise is uneven.
The workmanship on these lounges is just very very poor. They are cheaply made with zero care and attention. Do yourself a favour and go to Fantastic Furniture. You’ll get better quality. What you see in the showroom is not what gets delivered. It’s like shopping on Temu!!😩
As with our first lounge delivery, the two men delivering our replacement and removing our first lounge were punctual, efficient, polite and considerate. I could not fault the delivery at all.
Murilo and Diego were so helpful and…
Murilo and Diego were so helpful and attentive when delivering my couch, and it wasn’t an easy access for them! I feel they went above and beyond. Very much appreciated!
Coming out to the warehouse for the…
Coming out to the warehouse for the pick up was really easy. I have recommended some better signage for where to park for pick up of a purchase. Otherwise, very smooth process and text message model
Great service from beginning to end
It was so easy to order online, I honestly thought delivery was going to take weeks but it didn’t! I could choose a Saturday delivery and I got updates during the day on the ETA. The delivery guys were friendly and helpful even though they had a big day behind them as we were the last job for the day. Fantastic service from beginning to end thank team. The chairs are fantastic too! Highly recommend! 10/10
Fantastic service
Loved the live tracking so we knew when they were coming and the team were great and efficiently got my furniture into the home. Fantastic service
Second Time Buyer
This was the second time I have ordered from Lounge Lovers and both times everything has gone seamlessly. Their communication, particularly on the day of delivery, is to be commended and their product, packaging and delivery service is excellent!
Great delivery, recommed offer a premium service to unpack and take box awsy.
Great delivery, product and experoence. Just some feedback to offer a premium service to unpack and take the box away.
Excellent customer service
Excellent communication, great product and honestly the best delivery service I have ever experienced. Highly recommend.
First time buyer - Super impressed!
This was my first time of ordering an online couch.
I couldn't be happier with Lounge Lovers!
The communication throughout the whole process was amazing.
Delivery was seamless and the couch is gorgeous!
Great quality leather for a fraction of the price everywhere else.
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