Luminosity Designs Ltd Opiniones 

219
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The lampshade was very well made, packed and purchase and dispatch was excellent. However, it was not exactly what I wanted. Return and repayment was swift, without fuss, and easy. I strongly recomme... Ver más

Valorada con 5 estrellas sobre 5

We have used Luminosity several times over the years for lights and ceiling fixtures, and they have been extremely helpful every time. I most recently ordered a ceiling fan from them and communication... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had been searching for a good lighting store for some time and found Luminosity Designs on the web. The store was some distance away but the trip was well worth it, They have an excellent stock t... Ver más

Valorada con 5 estrellas sobre 5

Please use this shop as Kevin and his wife are so obliging and have expert knowledge of lighting. Kevin comes and fits the light fitting with extreme professionalism and even takes the rubbish away wi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación
  2. también en la categoría
  3. Asesor de iluminación
  4. Mayorista de artículos de iluminación
  5. Mayorista de artículos eléctricos
  6. Taller de reparación eléctrica
  7. Tienda de regalos

Escrito por la empresa

Luminosity Designs is a family run company based high on the Yorkshire Wolds specialising in lighting for domestic, commercial and trade customers. We opened our showroom in September 2021 at The Spencer Centre, Westgate, Driffield, East Yorkshire, YO25 6TJ We pride ourselves on providing only the highest quality pieces brought to us by skilled craftsmen and expert manufacturers. We also expertly restore and repurpose vintage and antique pieces giving them a new life within the home. Our promise is to always stand behind our products and most of all never retail anything we wouldn’t be willing to have within our own home or business. Please take time to browse our website and we hope you like our designs as much as we do.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

219 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(219)

58 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Ho hum....

Took ages to arrive, had to chase up, and one of the glass cups gas slight damage, should complain but you can't see the damage if positioned in a certain way

14 de marzo de 2024
Logotipo de Luminosity Designs Ltd

Respuesta de Luminosity Designs Ltd

Hi David, thank you for taking the time to leave a review.
I am sorry to hear you were not happy with our service and have had a quick look to see why your order took so long to arrive.

I can see that your order was placed on Sunday evening. As we are closed Sunday/Monday this was processed when we opened on Tuesday morning.
The item was not in our Driffield store so was ordered in from our warehouse and dispatched to you 2 days later (Thursday). This should have been delivered on Friday however due to a technical issue at DHL they did not deliver until Monday.
This is longer than it usually takes to fulfil an order but the couriers are beyond our control and we cannot stock every item from our website in store. I apologise for the inconvenience caused by the delay.

If you can please email us with pictures of the damage and we will arrange for a replacement part or fitting to be sent out

Valorada con 5 estrellas sobre 5

Designer light switches

Ordered designer switches an switched spurs. Great vibrant colours, good prices and quick delivery. Highly delighted throughly recommend.

27 de febrero de 2024
Valorada con 5 estrellas sobre 5

Brilliant service

Lovely local business. Got 2 beautiful lights fitted by Kevin yesterday . Would highly recommend Happy customers.

25 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice quality sconce

Nice quality sconce, well packed, only gripe tracking for delivery not great.

9 de enero de 2024
Logotipo de Luminosity Designs Ltd

Respuesta de Luminosity Designs Ltd

Hi Ian, thank you for the 5* review. We are currently having an issue with the automated shipping notification system. We hope to have this resolved shortly!

Valorada con 5 estrellas sobre 5

Great service and a great price

Great service and a great price. I needed some dodgy cooker plug electrics sorting, and Kevin arrived exactly when he said, did a quick and neat job, and charged an exceptionally reasonable amount. Will definitely use again in future.

8 de diciembre de 2023
Logotipo de Luminosity Designs Ltd

Respuesta de Luminosity Designs Ltd

Thank you for reviewing our installation & repair service David, hope to see you again soon :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más