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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My Shiba Inu, Tato, is an extremely picky eater and has a very sensitive stomach. We tried many popular raw food brands, but they either gave him diarrhoea or he refused to eat them unless I added... Ver más

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Valorada con 1 estrellas sobre 5

Absolutely terrible customer service. My order was refused and not sent out to me. The team send generic robotic Ai emails that are not personal at all. They do not resolve simple issues and care more... Ver más

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Valorada con 5 estrellas sobre 5

I was recommended Luna and me after many months of my dog having a grumbly tummy through a friend of a friend way back in 2017 ! I ordered a trial pack and almost immediately with the guidance of Sam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just had my first experience. Bought the kitten food. Well packed. Appropriate delivery warnings and marked box. My kittens love it. Easy handled patties/ good sized. Can recommend. All went wel... Ver más

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Información sobre la empresa

  1. Tienda de suministros para mascotas

Escrito por la empresa

We plan, portion, package & deliver. All you do is thaw and feed. 5/5 All About Dog Food. Most Ethical Pet Food Suppliers 2019. Recyclable Packaging. Individual Portions. No Mess, No Fuss, No Waste. Raw Feeding Made Easy.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

661 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(661)

56 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We have been feeding Luna and Me Me for…

We have been feeding Luna and Me for some time now. Having tried a few brands of raw food over the last 8 years, Luna and me is by far the favourite with our cats and dogs. It has never caused any tummy upsets we had previously experienced.
Our dogs are full of bounce and our black cats have the shiniest coats.
I would recommend this brand for ease and convenience for serving up portions, it is also very competitively
priced.

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Mrs Jefferson,

Eight years! That truly means the world to us. Thank you for trusting us with your brilliant bunch, it’s such a joy to hear how well everyone’s doing, from bouncy dogs to glossy black cats. We’re so grateful for your support and so proud to be your go-to.

Warmest wishes,
LUNA & me

Valorada con 5 estrellas sobre 5

The only food my dog eats!

The only food my dog eats!

The delivery times are always between 2-3 days, the on repeat service means I get more value for money but most importantly it’s the one food that’s never upset my dogs stomach!

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Anthony,

This is music to our ears, thank you! We're so glad your dog’s tummy is thriving and that everything from the meals to the delivery and repeat service is working smoothly. It’s exactly what we set out to do, make real food that feels simple, reliable, and just right.

Thanks again for feeding fresh raw food with us.

With care,
LUNA & me

Valorada con 5 estrellas sobre 5

Luna & me has taken stressful feeding times away

Switching to Luna & me has taken stressful feeding times away. We have a Cavachon who very quickly (as a puppy) declined any form of kibble. She would walk away for over 2 days. Whilst we switched to wet food it would only interest her for a matter of weeks before the same walking away. I understand this was learnt behaviour but honestly want my dog to enjoy her food.
Decided to switch to raw and chose Luna & me. Job done. Every mealtime is easy, and has been this way for nearly 2 years. Delivery is fast and efficient. Communicated so I know exactly when it’s coming. Has really made life easier and I have a very happy dog!

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Emma,

Thank you so much for sharing this, it genuinely means a lot. We know how hard it is when mealtimes become a battle, and it makes us so happy to hear that your Cavachon is now eating with joy and ease. That’s what it’s all about, less stress, more tail wags.

You’ve been feeding with us for nearly 2 years now and it shows, you’ve clearly put your trust in LUNA & me, and we’re so grateful for that.

Sending lots of love to you both,
LUNA & me

Valorada con 5 estrellas sobre 5

Wed never buy anything else

Our rescue dachshund came to us on this food two and a half years ago and we've never changed it. The patties make it so easy to serve and not need to portion control his food and he absolutely LOVES it. Everyone always comments on how shiny his coat is and we don't use anything on it or give him anything other than normal dog treats and this food so I'm putting it down to this raw meals. Always excellent customer service and speedy delivery any future dogs will definitely be having this to!

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Nicole,

What a lovely review, thank you. It means the world to hear how well your rescue dachshund is thriving. Two and a half years is a long time to stay loyal to something, and we never take that for granted.

We’re so proud that our Patties have made feeding simple, and even prouder that your boy is shining, literally! That glossy coat, that full bowl, that happy tail… sounds like he knows he’s loved.

Thank you for trusting us with him. Future dogs are lucky already.

With care,
LUNA & me

Valorada con 4 estrellas sobre 5

A really good quality raw food

A really good quality raw food - the patties are the perfect portion size for our pugs, and the range of flavours is great, We’ve used the subscription service and it’s so handy not having to think about re-ordering! Would definitely recommend!

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Lydia,

Thank you so much for the kind words! We’re so happy to hear your pugs are loving the Patties, and that our On Repeat is taking one more thing off your plate.

Our goal has always been to make fresh raw feeding feel easy, and it’s lovely to hear it’s doing just that.

If there’s ever anything we can do to make things even better (and maybe turn that 4 into a 5), just say the word, we’re always here.

With care,
LUNA & me

Valorada con 5 estrellas sobre 5

Love Luna

Our two Westies love the variety packs of raw meat. The food is excellent quality and service from the team great. Nothing is too much trouble. I highly recommend Luna.

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Vicky,

What a joy to hear your Westies are loving the variety boxes, and that you’ve felt so well looked after. That’s exactly what we’re here for.

Thank you for your kind words and for taking the time to recommend us, it really means the world.

With love,
LUNA & me

Valorada con 5 estrellas sobre 5

4 cats all super healthy

My little cat family have all been eating luna and me for 4yrs now, i am so happy with how well and healthy it keeps them. Shiny coats, healthy teeth and brillint digestion (no smelly poo's)
They have 3 of the cat flavours, chicken, beef and they also like the kitten power.
Thank you luna and me for doing such a great job at helping us look after our fur babies 💛

3 de mayo de 2025
Opinión espontánea
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Respuesta de LUNA & me

Hi Nicky,

What a gorgeous update, thank you so much for sharing it with us. Four years is such a special milestone, and we’re beyond happy to hear how well your little cat family is thriving. Shiny coats, happy tummies, and no smelly poos? That’s the raw magic.

It means the world to be part of your crew’s daily routine. We’ll keep doing our bit, always made with love.

With a big thank you and lots of love,
LUNA & me

Valorada con 5 estrellas sobre 5

We been using Luna & Me for a few…

We been using Luna & Me for a few months and our dog loves his mixed box. We receive emails to inform us about every delivery, any bank holiday closures or delivery times.

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Barbara,

Thank you so much for your kind words, it’s wonderful to hear your dog is loving his variety box! We’re big believers that great food should arrive with great communication, so it’s lovely to know the delivery updates have made life a little easier.

We’re so happy to have you with us. Give your pup a cuddle from all of us!

With care,
LUNA & me

Valorada con 5 estrellas sobre 5

My dog rolo loves your food

My dog rolo loves your food, really good high, quality. Fast delivery, I have a standing order every 5 weeks for my dog and I wouldn't go anywhere else,
When I've called up I've spoken to lovely friendly staff, happy to help.
Thank you xx

29 de abril de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Lisa,

This made our day, thank you! We're so glad Rolo is loving his food, and it means the world to hear that you wouldn’t go anywhere else. Knowing we’ve made things easier (and tastier!) for both of you is exactly why we do what we do.

And thank you for the kind words about our team, it really does feel like one big extended family.

Big hugs to you and Rolo,
LUNA & me

Valorada con 5 estrellas sobre 5

This company knows animals

This company knows animals!
I recently used another raw company brand but they had limited options for my cats.

I came across Luna&Me and can quite frankly say I won't be going elsewhere!
Quality of food is amazing.
Packaged nicely.
Arrives quickly.
Massive array of options for my fur babies.
Composition of food is perfect.
Minimal ash.

5 star ⭐⭐⭐⭐⭐

1 de marzo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Logan,

This made us smile from ear to ear, thank you! It means the world to know you feel we truly understand animals, because everything we do is for them.

We’re so glad you found us and that your cats are thriving on the variety and quality they deserve.

Welcome to the family, your trust means everything.

With care,
LUNA & me

Valorada con 5 estrellas sobre 5

Luna and Me are the best

Luna and Me are a fabulous brand, our cats health is noticeably improved. We chose to switch to raw after a bad case of cystitis in our male cat, and it's never returned. What's more, both cats really do love it. It's very affordable and the burger patties make for ease of serving. Delivery is always prompt and without issue! Thanks again Luna

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Kirsten,

Thank you so much for sharing this. We're so glad your boy is feeling better, that’s exactly why we do what we do. It’s lovely to hear both your cats are enjoying their meals, and that feeding raw has made life easier all round.

Sending a big hug from all of us and LUNA!.

With care,
LUNA & me

Valorada con 5 estrellas sobre 5

Great for picky eaters

My dog is very picky about food, and also needs to have his medication hidden in it. We tried many different foods and he rejected them all. But then we found the LUNA & me duck and venison patties, and he loves them so much that he has been happily eating them for more than two years now. Recently my mother’s very old and fussy cat has had a new lease of life through moving to LUNA & me too.

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Dear Ursula,

You’ve been part of our LUNA & me family from the very beginning, and it means the world to us to read this. We’re so glad your dog is still loving his Duck & Venison (a true connoisseur!), and that your mum’s cat has found new life with us too. That’s what it’s all about, helping pets feel better, for longer.

Thank you for your loyalty and trust, always.

With love,
LUNA & me 💛

Valorada con 5 estrellas sobre 5

Love this food

Love this food, such great quality. Arrives packaged up perfectly. A great range of proteins/flavours. And is a huge hit with all 3 of our cats - thank you!

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Becky,

We’re so glad to hear your trio of cats are loving their food, and that everything arrived just right. Great quality, variety, and perfect portions are exactly what we aim for, so this really means a lot.

Thank you for trusting us to feed your little crew.

With care,
LUNA & me

Valorada con 4 estrellas sobre 5

Healthy raw dog food

I have been using Luna & me for 4 years now on my two dogs. They both love the patties which are easy to portion and serve. I like that the patties contain all the vitamins and minerals they need with lots of healthy additions in them like salmon oil and kale. I do have to add my own vegetables too to increase the fibre but other than that the food is perfect! A fish option would also be the icing on the cake.

3 de mayo de 2025
Opinión espontánea
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Respuesta de LUNA & me

Hi Sophie,

Four years! That means the world to us, thank you for trusting us to feed your lovely dogs so consistently. We’re so glad to hear how much they enjoy their Patties, and it’s lovely to know you’re tailoring things further with added fibre to suit their needs.

We’ve passed your fish flavour wish along to the kitchen, who knows what might be bubbling away behind the scenes...

With love,
LUNA & me

Valorada con 5 estrellas sobre 5

Great range and quality of food with excellent customer service.

Having tried several different brands of food for our sensitive-tummed and fussy cavapoos we finally found a winner with Luna&Me. They seem to love the range of flavours and the ready-portioned patties are so easy to serve out. Whenever I have had any queries the customer service has always been great too.

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Emma,

We’re so pleased your cavapoos are loving their meals, especially after a tough time with sensitive tummies. Hearing that our Patties have made things easier (and tastier!) is exactly why we do what we do.

And if there’s ever anything more we can do to support you or your pups, just let us know, we’re always happy to help.

With care,
LUNA & me

Valorada con 5 estrellas sobre 5

I absolutely love Luna & Me

I absolutely love Luna & Me! My adorable cats get their yummy food through a subscription service. This time, I needed their food sooner than expected. Luckily, it was super easy to adjust the delivery date. And guess what? It arrived just a few days later! My cats can't get enough of the patties, especially the chicken flavor. Big thanks to L&M! 😺🐾

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi Sandra,

This absolutely made our day, thank you! We’re so glad your cats are loving their Patties (especially the chicken!) and that adjusting your delivery was smooth and stress-free. That’s exactly how fresh raw feeding should feel.

If you ever need a hand with anything else, we’re just a message away. Give your adorable crew a cuddle from us!

With love,
LUNA & me

Valorada con 5 estrellas sobre 5

I’ve been a customer for about five…

I’ve been a customer for about five years now and I absolutely love Luna & me. My dog Raul loves his meals and is a super healthy, strong, energetic springer.

I hope the companies values never change and the love for pets doesn’t either as it’s truly such a nice business. Never had an issue with customer service and often get help from the team with tips and tricks if I need any advise

3 de mayo de 2025
Opinión espontánea
Logotipo de LUNA & me

Respuesta de LUNA & me

Hi there,

Five years! That truly means the world to us, thank you for being part of the LUNA & me family for so long. Hearing how well Raul is doing (and how energetic he is!) fills us with pride.

We promise: our values won’t change. We started this brand out of love for animals, and that will always guide us. And we're always here if you need any help, tips, or advice, just like always.

With heartfelt thanks,
LUNA & me

Valorada con 5 estrellas sobre 5

Great cat food

I recently had my first order from Luna And Me and was impressed with all aspects of their service and food! My cat loves all the flavours and I love the convenience of the pack sizes and how easy they are to store in my freezer and serve when required.
So it's a thumbs up from Twink And Me to Luna And Me! 👍👍

2 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best cat food we've ever used

Have been using Luna and me for years now for our 3 bengals and would not dream about going somewhere else. They love it and their fur is so sleek and soft. Plus when you buy in bulk for the month it works out so much cheaper than going to the supermarket, very happy customer.

3 de mayo de 2025
Opinión espontánea

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