Great customer service with a very friendly approach. Look forward to doing business in the future. Excellent price for spa pool thermal cover. I am sure any after service will be equally as good.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Purchased 2 vidaXL Wheeled Parasol Base's exactly what I was looking for, well made, weighty and also look nice. Item's were well packed, dispatched quickly and I was able to track delivery. There was... Ver más
La empresa ha respondido
Order arrived very quickly after placing the order. Discovered a problem brilliantit was fantastic how quickly they replied staying in contact and sending parts list with the numbers and stayed in t... Ver más
La empresa ha respondido
I’d shopped around and found an item cheaper elsewhere but the chat option flashed up so I asked if Luxury Garden Party would match the price if I bought something else. They duly matched the price ma... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Luxury Garden Party is the trading name of Luxury Lifestyle Products Limited, a UK registered company specialising in premium home, garden and leisure products. Luxury Garden Party offer a superb Range of Products for the Home and Garden, together with Recreational products including Sport, Leisure and Fitness for Adults & Children & Pets. We have High End Luxury and Mid Range to cover all budgets. We offer a superb range of Hot Tubs, offering the Lay-Z-Spa and MSpa Brands. Buschbeck, Lifestyle Appliances, Fontana Forni and vidaXL brands together with a range of other brands offering BBQ's, Pizza Ovens, Garden Furniture, Parasols and much more. Our Gardening Range is very extensive from Plant Pots to Polytunnels. Sports include Exercise & Fitness Equipment, Adults and Children's Push Bikes and Trailers, Equestrian Tack and much more. We have a fab range of Children's Indoor and Outdoor Toys,Games and Ride on Cars, Bikes, Scooters etc.
Información de contacto
Parsley Cottage, EX22 6QF, Holsworrhy, Reino Unido
- 01288698901
- info@luxurygardenparty.co.uk
- www.luxurygardenparty.co.uk
4,3
Excelente
135 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Luxury Garden Party
Thank you Teresa for your lovely 5 star review. Annette
a wonderful service from placement of…
a wonderful service from placement of the order to a very quick delivery
9 de junio de 2025
Respuesta de Luxury Garden Party
Thank you Laurence for your wonderful 5 star review. Regards Annette
Amazing
Perfect in all ways good value for money great hot tub. Whole family love it. Big thanks to Luxury Garden Party. A1 service
27 de mayo de 2025
Respuesta de Luxury Garden Party
Thank you Mr Egan for your fab 5 star review, much appreciated. Annette.
Respuesta de Luxury Garden Party
Thank u for yr 5 star review . Kind regards Annette x
Great price and fast delivery!
30 de mayo de 2025
Respuesta de Luxury Garden Party
Thank you for your lovely 5 star review. Regards Annette
Lay-z-spa San Francisco
Sent a number of questions, asked for quotes on delivery area's and if the item was in stock. Having had a very helpful and quick response from Luxury Garden Party i was very happy to go ahead with the purchase of the Lay-z-spa San Francisco model. The item was delivered in less than a week from confirmation of order, arrived in perfect condition and works great. Have to say that LGP were great to deal with in every way and this particular model which is one of Lay-z-spa's latest model's was a brilliant price compared to everywhere else I checked. Definitely a company i would recommend.
9 de mayo de 2025
Respuesta de Luxury Garden Party
Thank you Pete for this wonderful 5 star review. We try very hard to make it all work for the customer on price and service, so glad you are happy. Kind regards Annette.
maldives lay z spa
Searched for a maldives lay z spa and this was the cheapest i found. Great product and quick free delivery
7 de mayo de 2025
Respuesta de Luxury Garden Party
Thank you Alison for your lovely 5 star review
Items arrived as expected on time
Items arrived as expected on time, packed well and to the level of quality expected, only downside was not full order dispatched and only found out when opened the box to find a note which said how many items were on back order
8 de mayo de 2025
Respuesta de Luxury Garden Party
Thank you David for your 4 star review. Sincere apologies as to not being able to supply the full order. We will be in touch very soon. Annette.
Product as described and arrived quickly
6 de mayo de 2025
Respuesta de Luxury Garden Party
Thank you John for your 5 star review much appreciated. Regards Annette
Respuesta de Luxury Garden Party
Thank you Sallie for your very positive 5 star review. Regards Annette
A warm feeling.
The hot tub delivered was exactly as advertised and arrived in good time. We were informed of the time it was due and the package was undamaged.
10 de abril de 2025
Respuesta de Luxury Garden Party
Thank you Mike for yr fab 5 star review. Glad your happy , Regards Annette
Excellent company to deal with
Excellent company to deal with, customer service and communication were great, prices excellent. Only knocked a star off because their pallet service let them down and took a week to contact me re delivery, it was next day when they did get in touch tho…
8 de abril de 2025
Opinión espontánea
Respuesta de Luxury Garden Party
Thanks Kirsty, so sorry the Pallet network were crazy busy due to the wonderful weather but glad we got their in the end. Regards Annette
I got my hot tub a week ago and the…
I got my hot tub a week ago and the staff very helpful and quick to respond to any questions and sort any problems out .delivery drivers are just as good. I would rate them more than 5 stars if I could .I would highly recommend luxury garden party to every one if you want trouble free and be happy with your perches. Big thankyou to you all.
9 de abril de 2025
Respuesta de Luxury Garden Party
Wow Nigel thank you so much, so glad you are happy with your product and the process. Regards Annette.
Really good service goods delivered…
Really good service goods delivered really quickly would deal with this company again
28 de marzo de 2025
Respuesta de Luxury Garden Party
Thank you Robert for your wonderful review. Much appreciated Annette
Order acknowledged and then prompt…
Order acknowledged and then prompt dispatch and delivery
13 de febrero de 2025
Respuesta de Luxury Garden Party
Thank you Jan for your 5 star review, its our pleasure. Annette
Fantastic Service!
Ordered a cabinet on Friday and was delivered on Tuesday. Amazing service.
Great communication during the ordering process. Highly recommended!
17 de febrero de 2025
Opinión espontánea
Respuesta de Luxury Garden Party
Thank you James for your wonderful review. Kind regards Annette
I have still not received my item
2 de febrero de 2025
Respuesta de Luxury Garden Party
Hi Harry, I hope you have received our email explaining the issue with the Courier delivery and that we have immediately arranged for another product to be sent to you. Kind regards Annette
Great service & products
First found Luxury Garden Party last year and they had the best price online for my Lay z Spa thermal cover. This year I needed storage organisers for my home office and again the best price. The quality is amazing and I wish every company packaged their products for dispatch to the same standard. The organisers arrived in perfect condition. First class company
30 de enero de 2025
Respuesta de Luxury Garden Party
Thank you Nicola so much for your lovely review. So glad you were happy with your purchases . Kind regards Annette
There service was shocking
There service was shocking, sent a very big order delivery at the wrong time, then wouldn't collect it, I have to pay for storage, very unorganised.
22 de octubre de 2024
Opinión espontánea
Respuesta de Luxury Garden Party
Dear Wayne, I am so sorry you feel you need to leave this review. We both know that you are a business in your own right and that you were providing a service for your customer with products that you did not sell and you came to us for help. Initially you advised that the order should be shipped after 2 weeks, which then changed to 2 months and finally a role out of up to 2 years. We cannot accept orders and hold stock for up to 2 years this is crazy. So after 3 months of holding this stock for you we finally had to ship. The products were exactly what you ordered and we delivered within what we felt was a fair timescale without charging storage charges. You would not allow us to speak to your customer direct which we found rather odd. We will never work with your organisation again but did not place a 1 star review on your Trust Pilot Account. Very unprofessional of you. Annette Dolton
Great customer service
Easy to use website. Good communication and customer support and fast delivery.
7 de enero de 2025
Respuesta de Luxury Garden Party
Thank you Peter for your wonderful 5 Star Review, much appreciated, so glad you were happy with our service. Regards Annette
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.