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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I'd like to give no stars at all. Dreadful.I ordered and paid for an ipod touch in early April. Didn't arrive. Communication with the company is very poor - a chatbot I guess. I am currently seeking... Ver más

Valorada con 1 estrellas sobre 5

TOTAL SCAM!!! I bought a laptop from these people and they never delivered it. When I asked for my money back they kept delaying and then would turn off their phones or not answer mine repeated called... Ver más

Valorada con 5 estrellas sobre 5

Purchased 87W refurbished genuine adapter after using disappointing quality of new Chinese adapter from market place. Product is as described and exactly what I was expecting it from apple on top of... Ver más

Valorada con 5 estrellas sobre 5

First time using this company. The company website was very easy to use and to order. Payment easy to make and receipt received within 15-20 minutes via text and email. Customer service excellent as I... Ver más

Información sobre la empresa

  1. Fabricante de hardware para ordenadores
  2. Tienda de informática

Escrito por la empresa

We provide a variety of refurbished Mac products such as Macbook, Imac, Mac Mini, ipad, iphone, accessories and more at unbelievable prices.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

673 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 23% de las opiniones negativas

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Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

TOTAL SCAM!!

TOTAL SCAM!!! I bought a laptop from these people and they never delivered it. When I asked for my money back they kept delaying and then would turn off their phones or not answer mine repeated called to get my money back. DO NOT BUY FROM THEM YOU WILL NOT GET YOUR LAPTOP OF YOUR MONEY BACK!!

15 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No stars

I'd like to give no stars at all. Dreadful.I ordered and paid for an ipod touch in early April. Didn't arrive. Communication with the company is very poor - a chatbot I guess. I am currently seeking a refund through my credit card provider.
I would advise you to go elsewhere.

6 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer Beware

Buyer Beware. Slow customer service, missed order details and poor communications on returns and refunds. If you're ordering out of necessity or as a business, please don't.

2 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company have stolen over £2000…

This company have stolen over £2000 from me and are refusing to pay it back. I ordered a mac in NOVEMBER 25 - and was told it was coming for weeks on end but it never turned up. I then asked for a refund at the start on January 26 and have been told again and again that it was coming- but I still have not had it as of the end if FEB 26.

I have now reported it to the police, companies house, my credit card company and trading standards to try and get it back.

Whenever I call I get no answers, they ignore my emails. This is theft plain and simple. Do not use them.

If you are reading this - I work in PR - I will take this to the press too - give me back my money.

23 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Giving Scam vibes

Absolutely shocking experience with this company. Ordered an iPod Nano on 2 Jan and kept being told it would ship and it never arrived. It was never shipped. Then getting the refund has been painful. I still haven’t been refunded they have my money! I have had to go through my bank’s chargeback scheme but have been told it will take a while. I feel this is a scam company to be honest. Stay away.

17 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer be very AWARE!!

Buyer be very AWARE!!! Avoid at all cost and choose different suppliers which offer amazing customers service from order to delivery.
Order placed 12/01/'26 - conformation email was sent with delivery and product being dispatched within 4 working days. Product never arrived to this day despite chasing and follow up email with empty promises. ONE MONTH ON STILL NOTHING.
PLEASE AVOID THIS COMPANY AT ALL COST as you will be disappointed.

12 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is a scam

This company is a scam. Do not buy from them you will not receive your goods. I ordered refurbished PC on dec 6th. They told me it was being delivered next day delivery by DPD on two different days but nothing arrived. Their phone lines have been disconnected also their emails keep bouncing back so there is no way in contacting them. They are thieves. STAY AWAY FROM THEM

23 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

lying, deceitful crooks!!

Three words perfectly describe Macs4sale: lying, deceitful crooks.

I ordered a Mac display from them in mid-August. Their website clearly showed the item as in stock, and the price seemed reasonable, so I placed the order. I received an order confirmation and even a delivery notification for the following day. What actually arrived was the wrong monitor, shoved into poorly wrapped packaging.

I immediately tried to return it, but even that became a farce. It took a full week just to receive return instructions. Once they finally got the incorrect item back, I was told the correct monitor would be sent out “straight away”. That was an outright lie.

For over a month, I was fed nothing but excuses and empty promises:
“we’ll send one out,”
“I’ll personally look into this,”
“we definitely have them in stock.”

Absolute nonsense. Not a single thing was ever dispatched. Just endless lies, delays, and time-wasting emails until I finally lost all patience.

I then requested a refund. Surprise, surprise, that hasn’t happened either. Instead, I received yet more false assurances, followed by complete radio silence. Emails are now simply ignored.

I’m currently £310 out of pocket with no product, no refund, and no resolution whatsoever.

AVOID. AVOID. AVOID. Macs4sale will not honour your purchase, they will not honour your refund, and their delay tactics and dishonesty — particularly from Kashif and Mudassrah in the Accounts Department — are disgraceful.

If you are reading this then you have done the right thing in doing your due diligence on checking this company’s reputation on Trust Pilot. DON’T risk your well earned cash with Macs4sale, you will lose it!!

17 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad experiance

Not paid, After getting fake reviews.....
Scammer Alert...
All reviews are Fake....They are not saling something actually..
Totally scammers...

2 de diciembre de 2025
Opinión espontánea
Logotipo de Mac4sale

Respuesta de Mac4sale

Fake review reported to trustpilot

Valorada con 5 estrellas sobre 5

Mac4sale is a good value for money

Mac4sale is a good value for money. I bought mobile iPads and iMacs in the past, and now sent my last iMac for buyback, which was replaced by y new Mac mini with customised specs even received packing from them. I can honestly recommend them.

14 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dodgy tech, abysmal customer service

Wish I had read the reviews before I made my purchase.

MFS1000011676 - this is my order number.

Haven't heard anything from them since I got my email confirmation of my order. No updates, no despatch confirmation or tracking info. Seems that is a pretty common experience with these guys.

Emailing now to cancel my order.

Update: so they completely ignored my request to cancel the order and sent it out anyway. What arrived was a Mac mini wrapped in two old bits of bubble wrap, parts of which had been completely deflated. There was no marking on the box to state that the item inside was fragile. I've seen better packaging from sellers on vinted.

Then, icing on the cake is that the unit they sent me has not been factory reset. Quick Google online and it's a major red flag if a company sends you a secondhand unit that hasn't been factory reset because it can cause numerous problems and can indicate it's an ex business or university unit that could still be shut down remotely.

Final thing is their refunds and returns policies have about 7 violations of the Consumer Rights Act in them. A long list of illegal or just plain wrong terms and clauses. Hilariously they have the audacity to have a whole section dedicated to how customers should carefully package up any returns.

15 de noviembre de 2025
Opinión espontánea
Logotipo de Mac4sale

Respuesta de Mac4sale

The order was delivered within the free shipping timeframe.

As a recycling and refurbishment company, we prioritise reusing packaging wherever possible. New cardboard and plastic materials carry a high environmental cost, so reusing existing packaging is one of the most effective ways to reduce waste. On average, producing one new cardboard box requires energy, water and fresh wood pulp. By reusing packaging, we avoid this process entirely.

Based on our internal tracking, we have already reduced more than five tons of cardboard waste by reusing boxes, protective materials and fillers. That amount of cardboard is equivalent to saving roughly 85 trees and more than 30,000 litres of water that would have been used in new manufacturing. Even our bubble wrap is made from repurposed plastic bags, which prevents additional single-use plastic from entering the waste stream.

We also upgraded the unit from a 512 GB SSD to a 1 TB SSD at no extra cost. The device was fully refurbished, tested and reinstalled before dispatch.

All our machines come from business environments. We maintain complete asset records under our licensing terms. Once a unit passes our quality control checks, there is no risk of it being remotely locked.

Every product includes a one-year warranty, and we keep full documentation and images from the start of refurbishment to the point of dispatch.

If the customer no longer wants the order, they should refuse the parcel on delivery. We will proceed once the item is returned without an Apple ID associated with it.

Valorada con 5 estrellas sobre 5

Macbook Pro as good as new

The Macbook Pro I bought from the company was excellent, I wouldn't have known that it wasn't brand new apart from the slightly lower spec compared with a brand new product. Full marks.
Service was good, on the whole, Kashif responded quickly, answering my emails within the hour. One slight hitch was the lack of a charger, two plugs and a cable! I had to send a second email reminding K to send one, he admitted he had forgotten. Lovely to hear someone admit to a mistake rather than the usual blather. The charger arrived the next day.

3 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was looking for a customised-spec…

I was looking for a customised-spec MacBook Pro 2024 but couldn’t find any options available online or through marketplaces. I decided to order from Mac4Sale. They informed me it would take around two weeks, which I was fine with. The laptop arrived on time, and I’m very happy with the machine. I also saved over £600 compared to buying new.

Highly recommended company for customised specs Apple laptops

7 de agosto de 2025
Opinión espontánea

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