We ordered Malpas' £99 steak bundle as advertised on Facebook: ten fillets, ten ribeyes and a (giant!) tomahawk, not really sure what to expect as the offer seemed too good to be true.... But t... Ver más
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We ordered Malpas' £99 steak bundle as advertised on Facebook: ten fillets, ten ribeyes and a (giant!) tomahawk, not really sure what to expect as the offer seemed too good to be true.... But t... Ver más
La empresa ha respondido
I first used Malpas a couple of months ago taking advantage of one of their offers, I bought lamb chops, sirlion and fillet of beef. All were excellent particularly chops. Then last weekend we were pl... Ver más
La empresa ha respondido
Great quality meat at very reasonable prices. We had been buying supermarket meat until I purchased a steak pack from Malpas we haven’t been back to the supermarket for meat since, Xmas box already pu... Ver más
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Ordered a selection of sausages and steak and wow! The breakfast sausages are amazing, as are the other flavours! The steaks were incredible, nothing like the supermarket! Easy to un-pack portion out... Ver más
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Reino Unido
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Ha contestado el 58% de las opiniones negativas
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Another brilliant order . Arrived well packaged and still extremely cold . Delivered by DPD within the agreed time slot . The meat looks first class . Have cooked and eaten the rib eye and rump steaks - lovely flavour and very tender . Thank you once again

Respuesta de Malpasfarmshop
This is the third time I've ordered since I found malpas farm shop. Their steaks are to die for,and delivery is first class with DPD. Orders are vacuum packed and with ice packs still frozen. All meat is first class without any of that chemical stuff you get in supermarket pre packed meat. Would recommend them to anyone who likes quality meat, in fact I have got 3 people buying from them now.

Respuesta de Malpasfarmshop
Needed fast delivery of meat for an impromtu Fathers Day BBQ. First time using Malpas Farm Shop and was not disappointed. Both sirloin joint and caveman tomahawk superb and excellent value. Shipping, packaging reassuringly good.

Respuesta de Malpasfarmshop
Bought the signature steak selection and it was delicious. The portions and cuts per spot on. The order was correct and delivered promptly with in cold packaging for freshness. The quality of the meat was excellent. Will definitely order again.

Respuesta de Malpasfarmshop
Superbly cut and presented. Great tasting meat, beautiful moist chicken and perfect steak for the barbecue.

Respuesta de Malpasfarmshop
Great products, great service & great communication

Respuesta de Malpasfarmshop
Fabulous meat
Freshly prepared
Well packaged and speedy delivery

Respuesta de Malpasfarmshop
Good steaks, well packaged and delivery on time.
So far so good.

Respuesta de Malpasfarmshop
Recently we purchased a Sirloin & fillet steak bundle along with 3Kg of chicken breasts.
Fantastic value for money! So far, we have only eaten the Sirloin steak, the meat was tender and the flavour was very good.
The only issue we had was with the delivery date. I booked a date for when I knew I was going to be off work but the date we chose was disregarded and the meat was delivered days early this caused me a problem, however the meat came well packaged. We would highly recommend Malpas farm shop. Continue the great service but please deliver on the customers selected date.

Respuesta de Malpasfarmshop
Quality produce at great prices. Very good communication & ease of ordering online. Was particularly impressed as our delivery was due on hottest day of the year. They emailed to check we would be home to receive delivery & it was very well packed in a box, cool bag & ice packs. Will definitely use again. Highly recommended

Respuesta de Malpasfarmshop
Delivered on time everything perfect
Sirloin we're absolutely beautiful. Got two order just waiting to try the big steaks.

Respuesta de Malpasfarmshop
Absolutely brilliant service.. Toma hawk looks gorgeous..will get another very soon

Respuesta de Malpasfarmshop
Fantastic service, I called the store before ordering as it was a last min order for Father’s Day! They pulled out all the stops and I received everything very well packed, but most of all the steaks are Amazing!! So tasty will definitely be ordering again, thank you!

Respuesta de Malpasfarmshop
Always great service and quality from these guys highly recommended

Respuesta de Malpasfarmshop
I purchased my first order a meat box and the first thing I noticed when I opened the steak was an odour that I couldn't put my finger on what it was, I thought maybe it was just the blood and being vacuum packed so we did eat it hesitantly thank god we were ok but it was tough. The same thing happened with the rest of the box thank god it was only a small box, we didn't eat the rump as this was even worse smelling of the same foul smell. A month later three of us decided to give it another go so we visited the shop and had a brevett each plus some other bits sausage and burgers,
The burgers and sausages were ok but the brevett was absolutely vile smelling, it stunk the house out and was like nothing IV ever smelled before, clearly this meat was off, it was stored in the vacuum packaging that it came in and frozen immediately on recieving so stored correctly, besides that how can 3 bramevett steaks for 3 different people stored in 3 different homes all smell the same it is obviously something being sold by malpas. Very disappointed and thank god we didn't risk eating it. Clearly spoiled meat, which can cause salmonella. As a test I put a small piece out for wild animals to eat and guess what it wasn't touched by them either, says it all. That's 3 customers who won't be returning
In response to your reply, yes my order was purchased in store and I didn't contact you as iv seen little evidence on other reviews where anything has been resolved so what was the point you're welcome to have a chat with me no problem with that at all but is there any point as iv a feeling it will be turned back on to me with no resolution hence why I never contacted you. As a regularly user of farm shops and a meat eater of good quality meat since a child I'm aware of good quality or when something isn't up to standard. I'm more disappointed than anything as I thought you were going to be one of my regular go to butchers for quality. Lesson learned if it doesn't smell right play safe and don't eat it.
First of all I'm not going to drive the fairly long distance I live from your shop and back again when there's a high chance nothing will be done like in other cases stated on your reviews.
Secondly you compare yourself to being superior to various supermarkets which is not a like for like comparison.
I don't support supermarkets I support farmers and farm shop produce for all my meat so a like for like comparison to other farms would be a fairer comparison.
As I said before I use various farms f for all my meat but if I come across a new one( to me) i.like to try different places which is how I came to try malpas.
I appreciate you offer of speaking to you which I'm happy to do but I find it pointless because I took the rest of the foul smelling meat from freezer and cooked it for the wild animals I did say this iny first comment even they didn't eat it so it was binned.
Im aware of what vacuum packed meat smells like which does not represent spoilage smell like the meat I had from malpas did.
I appreciate your response to my comments but as a genuine person I have to stand by my findings and won't be returning neither will my 2 friends who also had the same issue.
Im sure you won't miss 3 customers if you are so well used with an outstanding reputation.
Reply. You cannot investigate the matter if it is in the bin due to animals not eating it so how can you resolve it.
I will call you right now but IV nothing different to say
After speaking to the owner today who was very pleasant and obliging and and allowed me to explain what had happened with my order, he put his view forward and very kindly resolved the situation to my full satisfaction. Thank you

Respuesta de Malpasfarmshop
We Purchased bavette steak , when we opened the packaging the meat had a strange odour, we thought it must be the cut of meat and just froze the meat , we defrosted some tonight for our evening meal , smelt awful , obviously this meat was spoiled meat , when packaged i do not know ? but it was pungent sour and off blood !!! A fowl lingering smell that does not dissapate , took ages to get rid of the smell from our kitchen !!Also we purchased on our visit the free sirloin for £1 offer .. that meat would be great for re-soleing your shoes , it was that tough !! We will definitely NOT be purchasing from this business ever again ...

Respuesta de Malpasfarmshop
Excellent service, ribeye steaks were great, will definitely order again

Respuesta de Malpasfarmshop
Malpas kept me up to date with my order,the pack arrived on the day I ordered it for and in the 1 hour timeslot given. The ribeye, fillet and sirloin were all very tasty, this was my first order with Malpas but it won't be my last

Respuesta de Malpasfarmshop
Order arrived on time and is packaged very well. Tomahawk steaks were nice. Brisket was a bit tuff and I cooked it slow on low heat. Also ordered the African Sausage wheel, which we didn’t like but this could be down to being an acquired taste.

Respuesta de Malpasfarmshop
Recommended from a Friend
Online Ease of Ordering
Communication regarding delivery

Respuesta de Malpasfarmshop
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