MacBook and iMac Repair Specialist | The Apple Guy Opiniones 

63
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Insightful service and very responsive. Found Mark online after spilling juice all over my Macbook Pro and he was really helpful in fixing it, much more so than anyone at Apple was. He triarged the si... Ver más

Valorada con 5 estrellas sobre 5

Fantastic service, highly recommend. Apple quoted me £1,700 to fix severe water damage on my MacBook Pro. The Apple Guy communicated clearly, didn't make false promises, and managed to fully refurbish... Ver más

Valorada con 5 estrellas sobre 5

Mark was incredibly helpful and direct, which I appreciated very much. He showed me where he thinks the issue might be with my device and explained what the repair process would be like. My device was... Ver más

Información sobre la empresa

  1. Servicio de reparación de computadoras

Escrito por la empresa

Are you looking for expert Mac repair and servicing in Cambridge, UK? I’m Mark, The Apple Guy, your reliable choice. I specialise in comprehensive repairs for your Mac, ensuring your device functions like new. My services include liquid damage repair, logic board repairs, system upgrades, thorough cleaning, data recovery, and general servicing. Whether you have a MacBook or an iMac, I’m equipped to provide the best solutions. I also offer convenient Mail-In services across the UK, allowing you to send your device directly to me for repairs, no matter where you're located. With years of experience, I’m your go-to expert for all your Apple repair needs. Get in touch today to give your Mac the attention it deserves!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

63 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(63)

40 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The iMac had been getting slower for a long time

The iMac had been getting slower for a year or so, but gradually got to the stage where it was unusable. We looked for a local engineer and read the very supportive reviews from The Apple Guy. I found the business extremely well organised with a straight forward 'booking in' arrangement and an almost immediate email response! Mark within a minute or two had identified the problem, a day or so later my iMac was ready for collection with a new hard drive and is now working with a significantly higher speed than it did when new! The price was incredibly reasonable and the service......Stirling!......Total delight to deal with!

4 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Faultless service from Mark

Faultless service from Mark. Our aged iMac turned itself off with a horrible "No Entry" symbol on a black background. A quick Google suggested this may be 'terminal' - but an email to Mark got a response within hours ... an appointment the next day and a few days later my sick iMac was back to it's beautiful working self. Mark is incredibly knowledgable - but speaks in non "geek" speak which is very reassuring. Cannot recommend him highly enough ...

28 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Service

Mark was absolutely brilliant. My MacBook Pro screen was replaced on the same day and I am thrilled with the result. I was absolutely horrified to think that my Mac had reached the end of its life due to a broken screen but Mark has given it a new lease of life.

28 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

If you want the real deal from someone…

If you want the real deal from someone who is about great service, doesn’t overcharge, fixes things and keeps costs down, when it could have been simpler to replace with new and charge a higher price. Mark the Apple guy is for you.

4 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would highly recommend Mark

I would highly recommend Mark. The service was exceptional, very speedy responses. Apple Store couldn’t help me with my problem, one of the staff recommended Mark to me. I was not disappointed, highly knowledgeable, patient and skilled guy.

19 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, informative, quick, extremely patient 😁 (I’m not the most computer minded individual), follow up with minor issues impeccable - can’t recommend highly enough.

5 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Faultless service

Really simple and easy to contact and book. Thereafter a brilliant and fast service. Mark is on a mission to keep old Macs running when others might suggest replacement. Highly recommended.

31 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Patient, professional, and enthusiastic. Mark makes impossible things happen and saves my hard work. In retrospect, this was a magnificent though thrilling experience.
Hugely recommended.

19 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome

Awesome. Highly recommended.

My M1 Macbook Pro died unexpectedly, and I didn't have a backup. Not ideal, but entirely my fault! Apple quoted me around £1000 to replace the logic board, but that would result in me losing all my data. It turns out that some components had exploded and done some damage to the board. Mark was able to find and fix the problem bringing my machine back to life, and giving me all the data back. I'm very grateful and would recommend him without hesitation.

5 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast friendly service, and a good communication

Mark Gave fast friendly service, and fixed a problem that had been wasting hours of my time. He is also a clear communicator, and showed me how to avoid my problem in the future. This is the second time I have used him and I will definitely make him the first place to go for future Apple computer problems.

3 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

I highly recommend Mark - The Apple Guy to anyone who has any sort of tech issues. He ordered all the replacement parts I needed and fixed my Macbook Pro screen in a matter of hours at a reasonable price. I am very pleased with the service provided.

13 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

the best!

Mark was super swift to reply to my query, super swift too work out what was wrong and got my laptop repaired in impeccable timing.

Super helpful and super friendly he is the best in Cambridge.

24 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you to the Apple Guy!

Mark has turned around my 2013 Mac and it is now faster than it was when new. He did it within a few days and it was returned looking like a brand new computer which I hope to get many more years of use from. Mark was very knowledgeable and was able to explain in layman's terms what this issue was.

7 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast Mac once again!

Am delighted with the work Mark did on my Mac. It was in a total mess, and he's sorted everything. Such a joy to have a fast Mac once again. All work done was fast and efficient, highly recommended.

30 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended!

I cannot recommend The Apple Guy enough, a true Apple expert who is reliable, approachable and most importantly honest.

4 de septiembre de 2022
Opinión espontánea

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