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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A great company to work with and easy to use ordering system. I like the fact that prices and turnarounds are clear, along with having access to templates to make sure my item prints correctly. I’ve u... Ver más

Valorada con 5 estrellas sobre 5

Quality and delivery as expected. Website easy to use for ordering and keeping track of invoices. We use them regularly and if any problems have arisen they have been quickly sorted. Someone available... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got some folded leaflets produced for a launch. Left it until a week before the show and they still managed to deliver in plenty of time. The file format guidelines were relevant and useful to insure... Ver más

Valorada con 3 estrellas sobre 5

I really want to give 5* but you are let down with the print preview facility after the artwork is uploaded. Landscape business cards remain portrait, the files look corrupted (but are not) and/or th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de grabados y letreros

Sobre Marqetspace

Información proporcionada por diversas fuentes externas

We produce print at trade prices exclusive to graphics professionals. Easily order online and track your job through the entire process – backed up by a real support team.

Online Chat
Click on the blue ‘Chat with us’ widget in the bottom right hand corner of the page on www.marqetspace.com to be instantly connected to one of the team.

Service Support Team
Call us on 0800 612 6240
(Monday – Friday 9am to 5pm)
or email hello@marqetspace.com


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

379 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

A-MAZING!!!

A-MAZING Customer Service! Thank you so much Amy and Cadie and all the team for supporting me get my urgent jobs off to print in time! And your eagle eye on spotting

15 de noviembre de 2023
Valorada con 4 estrellas sobre 5

Ordering process needs improvement

Intitally I placed a 2 star review as I wasn't happy with the ordering process and feedback from the IM Chat system person I spoke to. Although I still think this site could be much improved, the order was delivered on time and the quality of the product was very good. After putting my original order through and a review on Trustpilot, I received a call from Marqetspace to try and help with the issues I'd encountered which was very much apprecaited. For this reason I am editing this review from 2 star to 4 as a result and would be happy to work with Marqetspace again. However the site and ordering process does still need a big improvement.

23 de octubre de 2023
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Respuesta de Marqetspace

Sorry to hear that you had trouble placing your order on our website. We appreciate your feedback. I have arranged for one of our account managers to give you a call to go through any questions that you may have and they will be on hand to assist should you need it for your next order. Thanks for choosing Marqetspace :)

Valorada con 3 estrellas sobre 5

The website is very slow and this makes…

The website is very slow and this makes me just close the page and order through my other supplier.

7 de septiembre de 2023
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Respuesta de Marqetspace

Thanks for your feedback. It's disappointing to hear that the speed of the website is affecting your ordering experience. We are currently working on some changes to the site which should help with load times, it would be good to get more specific details by email about which pages are especially slow for you if can spare 5 mins to do that.

Valorada con 5 estrellas sobre 5

Great Service & Very Helpful Staff who…

Great Service & Very Helpful Staff who work hard to ensure best results.

30 de agosto de 2023
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Respuesta de Marqetspace

Thanks so much, the team are made up with your comments and hope that they can continue to serve you well :)

Valorada con 5 estrellas sobre 5

Regular and Happy user

I use Marqetspace regularly, and cant rate them highly enough, the range is huge, the print is great quality. However the main reason to use them is the service, I had an issue this week the courier lost a banner that was required to a very tight deadline, sods law a new potentially important customers first order. Marqetspace came through, Im not sure how they managed to do it, but they did, thank you guys you absolutely delivered, even when others couldn't.

8 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Like having an in-house print dept.

As a design agency, this is a very efficient way for us to acquire print quotes and process day-to-day print jobs. The quality of the products are great and delivered on time.

18 de abril de 2023
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Respuesta de Marqetspace

Thanks so much for your review! We're pleased that we've been able to serve you so well over the last few years. We look forward to hearing from you again soon.

Valorada con 5 estrellas sobre 5

Highly Recommend

Contacted Customer Services to ensure what I was looking to have printed was acceptable, their response was very prompt and very helpful. Placing the order was easy and being able to view the proof when the file was uploaded was a great help especially with the options provided to ensure the file fitted the page size. Highly recommend and will definitely be looking to use this company again in the future.

9 de noviembre de 2022
Valorada con 4 estrellas sobre 5

There is no regard for customer concerns

After a initial hickup, the customer service did listen to the issue. However, it was still lacking empathy for the customer's point of view. Nonetheless, the company showed a gesture of resolving the issue.

1 de septiembre de 2022
Valorada con 5 estrellas sobre 5

Bought business cards on Tuesday…

Bought business cards on Tuesday afternoon, received them Thursday morning, very happy customer :-)

11 de agosto de 2022
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Respuesta de Marqetspace

Thanks for your 5 star review. We're really pleased to hear that you were happy with the turnaround. We look forward to heaing from you soon.

Valorada con 4 estrellas sobre 5

Great prices and product range

Great prices and product range. Website is so slow though!

9 de agosto de 2022
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Respuesta de Marqetspace

Hi Jo, thanks for taking the time to send us feedback. Great to hear that you are pleased with our products and service.

We are continually working on parts of the website to make it better and faster for our customers and I will feed your comments back to your geek team.

Valorada con 5 estrellas sobre 5

MarqetSpace always offer great prices…

MarqetSpace always offer great prices and deliver on target every time.

Great range of products too.

2 de agosto de 2022
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Respuesta de Marqetspace

That's really great to hear Grahame. Thanks so much for your orders, we really appreciate it.

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