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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A great company to work with and easy to use ordering system. I like the fact that prices and turnarounds are clear, along with having access to templates to make sure my item prints correctly. I’ve u... Ver más

Valorada con 5 estrellas sobre 5

Quality and delivery as expected. Website easy to use for ordering and keeping track of invoices. We use them regularly and if any problems have arisen they have been quickly sorted. Someone available... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got some folded leaflets produced for a launch. Left it until a week before the show and they still managed to deliver in plenty of time. The file format guidelines were relevant and useful to insure... Ver más

Valorada con 3 estrellas sobre 5

I really want to give 5* but you are let down with the print preview facility after the artwork is uploaded. Landscape business cards remain portrait, the files look corrupted (but are not) and/or th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de grabados y letreros

Sobre Marqetspace

Información proporcionada por diversas fuentes externas

We produce print at trade prices exclusive to graphics professionals. Easily order online and track your job through the entire process – backed up by a real support team.

Online Chat
Click on the blue ‘Chat with us’ widget in the bottom right hand corner of the page on www.marqetspace.com to be instantly connected to one of the team.

Service Support Team
Call us on 0800 612 6240
(Monday – Friday 9am to 5pm)
or email hello@marqetspace.com


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

379 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Decent printer - great for freelancers.

Decent printer, always on hand to answer questions, and on the rare occasion something isn't right, it's rectified quickly and with minimal fuss.

3 de abril de 2019
Opinión espontánea
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Respuesta de Marqetspace

Hey Dan, thanks for for the great feedback. It's nice to hear that the team have been able to offer support and respond to any issues for you over the years. As always, get in touch if we can help with anything :)

Valorada con 5 estrellas sobre 5

Superb service

Superb service, quick and easy systems to use

2 de abril de 2019
Opinión espontánea
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Respuesta de Marqetspace

Thanks for the review Cheryl, and many thanks for your order!

Valorada con 3 estrellas sobre 5

i have used Marqet Space for many years…

i have used Marqet Space for many years and spend lots of money with them
i was a little disappointed to be charged half again for a re print when the guidelines are not visitable on the mobile proofing when having a foil block
i will continue to use them but on this instance my loyalty was not taken into consideration
As a result i lost money on the project

4 de marzo de 2019
Opinión espontánea
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Respuesta de Marqetspace

Hi Tony, as someone who's been with us a few years we really appreciate your custom and your feedback. I totally understand your frustration regarding receiving print that has not turned out how you expected. Our file checking service is to ensure files are print ready, we do not proof read or edit customer's artwork, though we will warn when possible. I will speak to team about how we can make this clearer going forward. If you require any assistance downloading a template for any future jobs, please get in touch with the team - we're happy to help.

Valorada con 5 estrellas sobre 5

Use them a lot

Should be 4.5 because nobody is 5 in my book. But still very good and I'd still recommend them. One small issue when calling for advice, some of the team are a bit short and make you feel a little dumb.

4 de febrero de 2019
Opinión espontánea
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Respuesta de Marqetspace

Thanks for your review and for recommending us Dave. We really appreciate your feedback and I'll speak to the support team about how some of our advice comes across to make sure that the feeling you're left with is empowered from knowledge.

Valorada con 5 estrellas sobre 5

A fast and reliable service every time…

A fast and reliable service every time to date.

3 de enero de 2019
Opinión espontánea
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Respuesta de Marqetspace

Thanks so much for your review Beccy. I know that you've been a customer for a while now and we appreciate your loyalty. We hope to continue to serve you well.

Valorada con 5 estrellas sobre 5

New customer

Overall good service. Its a shame about the delivery.

4 de diciembre de 2018
Opinión espontánea
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Respuesta de Marqetspace

It's great to hear that you were pleased with the service that you received. I understand that there was a delay with delivery as the courier was unable to locate the address, this was resolved and the order was delivered the following day. If we can help with anything - just get in touch.

Valorada con 5 estrellas sobre 5

Great support

Made an order and found an error, which turned out to a mistake on my part. The problem was explained fully and resolved amicably. new business cards arrived shortly after perfect. correspondence was prompt via email.

Great service Good value

2 de diciembre de 2018
Opinión espontánea
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Respuesta de Marqetspace

Hello Ian, we're happy that we could help get your printing right for you and appreciate you taking the time to share your experience.

Valorada con 2 estrellas sobre 5

Two orders have been delayed this week…

Two orders have been delayed this week by the chosen courier firm (DHL/UK Mail) without warning. I have had to disappoint my clients and spend time persuading Marqetspace to look into this for me. I shouldn't have to remind you guys that I am YOUR customer and as such you should be willing and able to help resolve this issue quickly and professionally.

8 de noviembre de 2018
Opinión espontánea
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Respuesta de Marqetspace

Apologies that you've experienced issues with our courier, we will certainly take these issues up with them directly to understand what went wrong on these occasions. I understand you have been in touch with members of the Support Team who have been looking into these issues and attempting to resolve them for you with DHL/UK Mail.

Valorada con 5 estrellas sobre 5

Quality and delivery as expected

Quality and delivery as expected. Website easy to use for ordering and keeping track of invoices. We use them regularly and if any problems have arisen they have been quickly sorted. Someone available on online chat if we have any queries or telephone. 30 days to pay invoices also helps our cash-flow.

2 de noviembre de 2018
Opinión espontánea
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Respuesta de Marqetspace

Thanks for taking the time to write such a lovely review, we really appreciate it and are happy that we've been able to serve you well over the last few years.

Valorada con 5 estrellas sobre 5

Marqetspace dealt with my order for 7…

Marqetspace dealt with my order for 7 lots of business cards with great efficiency and the finished product was excellent.
I would have no hesitation on recommending the company.

1 de noviembre de 2018
Opinión espontánea
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Respuesta de Marqetspace

Brilliant to hear Alex, we hope your customer was pleased with them just as much. We're good at other products too so get in touch to see how we can help with yoiur next project ;)

Valorada con 5 estrellas sobre 5

Simple, accessible, quality print.

They are always there to help navigate the site and give support. The process is smooth and because It doesn't require human response to get a job submitted it's handy for the unsociable hours I sometimes work. I can then pick up the response and flight check details when it suits. They are always fast for turn around and brilliant for quality of print and materials.

22 de octubre de 2018
Opinión espontánea
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Respuesta de Marqetspace

Wonderful to have you onboard BIllie, it's great to hear that we can fit around your schedule. We appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, no fuss, easy steps and delivery on time. Plus great prices! Would highly recommend.

9 de octubre de 2018
Opinión espontánea
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Respuesta de Marqetspace

Thanks for your review Nick, and for all those future recommendations!

Valorada con 5 estrellas sobre 5

The agency print supplier

Being an agency it is hard to find print reliable and affordable with quality customer service at scale. After paying premium non-trade prices for years we found MarqetSpace - They are really an agencies best friend, from live UK based support to decent print at scale.

1 de octubre de 2018
Opinión espontánea
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Respuesta de Marqetspace

Thanks so much for your review Chris. We're pleased that we've been able to serve you so well over the last few years. We look forward to hearing from you again soon.

Valorada con 5 estrellas sobre 5

Recommended

Overall was good :) but there was a quality issue which has been resolved. Thank you Gail for keeping eye on it. Well done.

21 de junio de 2018
Opinión espontánea
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Respuesta de Marqetspace

Hi Luke, thanks for your review. Great to hear that your overall experience with us has been good so apologies that we missed the mark with a recent quality issue. I would be happy to reopen the investigation to help resolve this for you and will be in touch.

Valorada con 5 estrellas sobre 5

Great product

Great product, great service, easy to use

30 de mayo de 2018
Opinión espontánea
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Respuesta de Marqetspace

Thanks for your review Lisa. I hope it’s working out for you — and you know if you have any questions we’re always here!

Valorada con 5 estrellas sobre 5

High quality and quick to respond

A complete ease to order and any issues are resolved promptly. I've used many printers over the years for my clients and nothing else comes close.

30 de mayo de 2018
Opinión espontánea
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Respuesta de Marqetspace

Wow! Totally blown away by your review Lee. It made our day here at Marqetspace. If there's anything more that we can do for you - just let us know.

Valorada con 5 estrellas sobre 5

I was very impressed with my first…

I was very impressed with my first order, excellent service and product.

25 de mayo de 2018
Opinión espontánea
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Respuesta de Marqetspace

Thanks Mike - it's great to have you on board and we hope to keep providing you with excellent products and services.

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, good product! Will continue to use them!

24 de mayo de 2018
Opinión espontánea
Logotipo de Marqetspace

Respuesta de Marqetspace

That's so nice to hear Marc. Thanks for your continued custom over the last few years - we really appreciate it :)

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