MB Brent Park Opiniones 

165
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team have great communication skills and Haydar ensured it was an easy and quick process for me to view the car, test drive and get an independent inspection. Everyone was very welcoming and was h... Ver más

Valorada con 5 estrellas sobre 5

Great customer service and quality cars at the ready! Haydar was extremely helpful and took care of me from start to finish! Nothing but 10/10 from these guys and they are helpful every step of the wa... Ver más

Valorada con 5 estrellas sobre 5

Had constant contact with Haydar who gave us top quality service from initial call to completion of purchase. Explained everything to the utmost. The do's and don'ts. What would be beneficial and what... Ver más

Valorada con 1 estrellas sobre 5

Was confused over which model to buy, did my research and Yasser was extremely knowledgeable, helpful not pushy, laid out the facts and, in fact, some I never thought of. I could then decide. Called h... Ver más


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(165)

74 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Adam was fantastic throughout

Adam was fantastic throughout. He made the finance deal really easy to understand and the whole process smooth and stress-free. Very helpful and professional. Absolutely love my new A-Class!

23 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Experience

I recently purchased a Mercedes-Benz GLA from Adam and couldn’t be happier with the experience. From start to finish, Adam was professional, friendly, and made the whole process smooth and stress-free.

20 de agosto de 2025
Valorada con 5 estrellas sobre 5

Exceptional service from MB Brent Park

Exceptional service from MB Brent Park! Mahdi was brilliant from my first call right through to driving away in my new car. He was professional, friendly, and kept me informed at every stage. Haydar and Adam were also fantastic – knowledgeable, approachable, and true to their word. Any minor work we felt was needed on the car was carried out quickly and to a very high standard. They have a great selection of high-quality cars for all budgets, making it easy to find the right one with confidence. Highly recommended!

2 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Review for MB Brent Park – Extremely Disappointing Experience

I rarely write reviews, but my experience with MB Brent Park was so appalling that I feel compelled to warn others. This was, without a doubt, one of the worst dealerships I have ever dealt with.

From start to finish, the service was unprofessional, misleading, and dismissive. Communication was poor – calls and emails often went unanswered or were returned far too late. When I did manage to speak with someone, I was met with vague responses and empty promises.

The car I was shown looked decent at first glance, but closer inspection revealed issues that had clearly been hidden or downplayed. When I raised legitimate concerns, they were brushed off with attitude and defensiveness rather than any sense of accountability or willingness to resolve the problem.

Their after-sales support was nonexistent. Once they had my money, they made it painfully obvious that they didn’t care about my satisfaction or whether the vehicle had any issues. I was left to deal with the aftermath completely on my own.

Overall, MB Brent Park represents everything that gives used car dealers a bad name. If you’re considering doing business with them, I strongly advise you to look elsewhere. Save yourself the stress, time, and potential financial loss. There are far more honest and reliable dealerships out there.

7 de agosto de 2025
Opinión espontánea
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Respuesta de MB Brent Park

Thank you for your review, Olubisi Jaiyeola.

We’re sorry to read your comments, however what you’ve described is not a true reflection of M B Brent Park. We are one of London’s largest Mercedes-Benz specialists, with over 20 years’ experience in the motor trade, and we sell more Mercedes-Benz than any other independent dealer in the country. We’re proud of the thousands of happy customers who choose us for our high standards, excellent customer service, and the personal, warm and friendly approach we take to both sales and servicing.

At present, we have no record of any purchase or enquiry under your name, and the review does not include vehicle details, dates, or specific information that would allow us to investigate properly. As written, it is very general and important details are missing, which means we cannot respond fully or fairly in a public forum.

If you have dealt with us directly, please email info@mbbrentpark.co.uk
with your full name, vehicle registration (if applicable), and the date of your visit/purchase so a member of management can look into this promptly.

Kind regards,
M B Brent Park

Valorada con 5 estrellas sobre 5

Professional

Professional, efficient and easy transaction.
Friendly staff that would be recommended by myself.
Would use again.
Thank you

4 de junio de 2025
Valorada con 5 estrellas sobre 5

Excellent Service and Easy Process

It was our first time buying a pre owned vehicle in the UK. Haydar was excellent, he walked us through the process and made it a really positive experience. He made it very easy and seamless.

He helped us to tax the vehicle and gave us some good pointers about owning a second hand vehicle.

Would highly recommend purchasing from MB Brent Park.

10 de mayo de 2025
Valorada con 5 estrellas sobre 5

Well ...what service!

Well ...what service!! I'd been looking for a replacement car for a few weeks and had visited all the likely new and second hand garages locally. Just getting someone to talk to me was difficult, a test ride even more difficult, every time it requires a second visit.
However MB Brent Park were "on it". True they knew the car I was arriving in and the approximate time, but I was welcomed to the garage by name on the forecourt.
They got the sale ...the car has now done approximately 1000 miles and is faultless.
I know where I will go for my next new car... MB Brent Park.
....where is the 6 star button, I need it now!!

25 de abril de 2025
Valorada con 5 estrellas sobre 5

Excellent Service and Support

I had a great experience purchasing my Mercedes-Benz from MB Brent Park. Haydar, the sales executive, was exceptionally professional, patient, and knowledgeable. He guided me through the entire process with clarity and care, making it smooth and stress-free. His customer-first approach and attention to detail truly stood out. I’m very pleased with my purchase and highly recommend MB Brent Park for anyone looking for quality service.

25 de abril de 2025
Valorada con 5 estrellas sobre 5

Amazing service!!

Amazing service! The whole service was smooth with no complications thanks at Adam & Mahdi. I love my new Mercedes GLB!!! 🫶🏽👏🏽🔥🥳👌🏽👌🏽 Highly recommended.

25 de abril de 2025
Valorada con 5 estrellas sobre 5

Amazing experience

I came to look for a car today and was welcomed by Mahdi, me and my wife were confused and didn’t know which car to go for, Mahdi guided us through the process and helped us through it.

It was a great experience, would recommend highly.

25 de abril de 2025

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