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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I spent some time searching for images that would help in a family history thing I'm doing. I found 2 images that instantly resonated with persons and timeline period. I initially looked for 6×4 image... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Take great care when using this company. They use FedEx for deliveries who have the most incredibly long windows for delivery (my current one is sometime today between 8.00am and 10.00pm) with no opti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am happy with the Renoir canvas print I ordered. The parcel was delivered in a reasonable time and arrived in good condition.

La empresa ha respondido

Información sobre la empresa

  1. Biblioteca de películas y fotografías

Escrito por la empresa

Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(286)

83 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Very disappointed with the quality of…

Very disappointed with the quality of the print. Purchase went smoothly however.

26 de junio de 2024
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Respuesta de Media Storehouse

We apologise for the print not meeting your expectations and if there has been any confusion regarding the quality.

At Media Storehouse, we strive to provide products with a good quality resolution that aligns with the dimensions of the print and the corresponding digital image. While we strive to maintain high-resolution images across our product range, factors such as image size and viewing distance can influence the perceived clarity of the print.

We value your feedback and would like to resolve any concerns you may have therefore if you believe there may be an issue with the print, we kindly request that you send photo(s) to sales@mediastorehouse.com that demonstrate the concern, allowing us to better understand the situation. This will aid us in addressing the matter promptly and offering appropriate assistance.

Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.

Valorada con 5 estrellas sobre 5

Straightforward and fast

The website was clear about what the options were - and there were plenty of them. And delivery was rapid.

25 de junio de 2024
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Respuesta de Media Storehouse

Thank you for your positive feedback Martin! We're delighted to hear that you found our website clear and that you appreciated the variety of options available. We're also pleased that our delivery service met your expectations. Your satisfaction is important to us, and we look forward to serving you again in the future!

Valorada con 5 estrellas sobre 5

Very impressed from start to finish

Great selection to pick from! Our order was shipped quickly and packaged well. The picture we ordered is beautiful and just what we were looking for!

26 de junio de 2024
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Respuesta de Media Storehouse

Thank you for your lovely review! We're thrilled to hear that you enjoyed the great selection at Media Storehouse and we're glad you found exactly what you were looking for too and are also pleased that your order was shipped quickly and packaged well. Enjoy your beautiful framed print!

Valorada con 5 estrellas sobre 5

I couldn't be happier

The products arrived promptly and were even better in real life than their pictures.

26 de junio de 2024
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Respuesta de Media Storehouse

Thank you for your great review Rose! We're thrilled to hear that the cushion and tote bag arrived promptly and exceeded your expectations in real life too.

Valorada con 5 estrellas sobre 5

photo creases…

they listenned to my problem with the creases on the photos and they have very fast delivery,thankyou.

26 de junio de 2024
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Respuesta de Media Storehouse

Thank you for your feedback. We appreciate you bringing the issue with creases to our attention and suggesting packing improvements for the prints. We're also glad to hear you were pleased with our fast delivery. Thank you for your valuable input Jason!

Valorada con 5 estrellas sobre 5

Card was excellent quality and quickly…

Card was excellent quality and quickly delivered. Packaged well so it couldn’t be bent. Very happy with purchase

25 de junio de 2024
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Respuesta de Media Storehouse

Thank you so much for your kind words and positive feedback Helen! It's good to hear that you were pleased with the quality of the greeting card and the prompt delivery. It's our top priority to ensure your purchases arrive in perfect condition, so we're glad the packaging met your expectations.

We truly appreciate your support and look forward to serving you again in the future .

Valorada con 5 estrellas sobre 5

Just what I wanted

Excellent choice. Competitively priced. Fast delivery.

28 de mayo de 2024
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Respuesta de Media Storehouse

We are grateful to have you as a Media Storehouse customer. Thank you Tony.

Valorada con 5 estrellas sobre 5

Quick delivery

26 de mayo de 2024
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Respuesta de Media Storehouse

Thanks for choosing Media Storehouse USA for your photo prints and for posting a review, John.

Valorada con 5 estrellas sobre 5

I had no issue with my purchase of a…

I had no issue with my purchase of a quality. It was beautifully packaged, care was taken and delivered in a timely manner. I would recommend this website.

28 de mayo de 2024
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Respuesta de Media Storehouse

Thank you for your lovely feedback Leisa! We're delighted to hear that you had a smooth purchase experience and appreciated the quality and careful packaging of your jigsaw puzzle. Your recommendation means a lot to us, and we look forward to serving you again!

Valorada con 5 estrellas sobre 5

My order was dealt with quickly and…

My order was dealt with quickly and efficiently. It was very easy to use online site and was safely packed and promptly delivered. Very happy with my purchase

28 de mayo de 2024
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Respuesta de Media Storehouse

Thank you for your fantastic feedback! We're delighted to hear that you found our site easy and that you were pleased with our product and service. We look forward to serving you again Michael!

Valorada con 5 estrellas sobre 5

FABULOUS!

Such a brilliant experience. Found an amazing, unusual card for a special occasion on MEDIA STOREHOUSE. Received it within two days of ordering, it was sent 1st class and in a protective envelope. Excellent service and the card is exactly as described. Highly recommended! Thank you!

28 de mayo de 2024
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Respuesta de Media Storehouse

Thank you so much for your wonderful feedback Shelia! We're thrilled to hear that you had a brilliant experience and found the perfect greeting card for your special occasion. It's great to know that our speedy delivery and protective packaging met your expectations. We appreciate your recommendation and look forward to serving you again. Thank you!

Valorada con 4 estrellas sobre 5

I was dissapointed with the framed print…

I was satisfied with the framed print but was misled by the use the words "engraving" which caused me to think there was an actual engraving attached to the framed print depicting the subject of the print - Which would have been very nice; however, it was not. I feel the company (since they are exposed to different cultures) could definitely do better.
5/13/2024 22:25. Thank you for the reply and I will admit I should had looked closer or call and verify, so my bad; however, I would suggest that if you have other costumer with similiar concerns then perhaps some clarifiying changes would be warranted. In closing I will say, "All is good here!" Thank you.

10 de mayo de 2024
Opinión espontánea
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Respuesta de Media Storehouse

We're glad to hear that you were satisfied with the framed print overall, although we're sorry for any confusion regarding the term "engraving" used in the image title. To enhance clarity for our customers, we encourage thorough examination of our image descriptions and accompanying product photographs on our website prior to making a purchase.

Additionally, we're pleased to inform you that we also offer a complimentary caption customization service for prints. You can learn more about this service through the following link: https://www.mediastorehouse.com/updates/personalization.

Once again, we appreciate your feedback Robert, and we hope to have the opportunity to exceed your expectations in the future.

Valorada con 5 estrellas sobre 5

Great quality print

Order arrived quickly. I was really impressed with the quality of my print and mount.

26 de abril de 2024
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Respuesta de Media Storehouse

We’re pleased that the mounted photo print arrived quickly and that you were impressed with the quality too. Your feedback is appreciated, and we hope to be of help again soon, Amanda!

Valorada con 4 estrellas sobre 5

Post sale service


Post sale service
I received my print in good order, thanks.
A message with it would have been helpful as I was in the dark re where I had ordered it several months ago, so it was pleasing to receive this email.
Now, if I wanted to re-order, I cannot find it in your online catalogue

26 de abril de 2024
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Respuesta de Media Storehouse

Thank you for taking the time to provide feedback. We appreciate your input and are glad to hear that your print arrived in good condition.

We apologise if you were in the dark regarding your order. We typically send out notifications when orders are on their way, but we understand that sometimes these messages can be missed. Additionally, each order includes a media ID number which can be used to easily locate the product in our online collections by entering it into the search bar. Also, if you created an account with us, you can log in and access your order history under the 'My Orders' tab, making it convenient to reorder items.

We hope this information is helpful to you. Once again, thank you for your feedback.

Valorada con 5 estrellas sobre 5

You did what you promised

You did what you promised. The costs where reasonable and the quality of the photos: TOP

25 de abril de 2024
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Respuesta de Media Storehouse

We're delighted to hear that you found our service reliable, our pricing reasonable, and our photo quality top-notch. Thank you for your positive feedback, Machiel!

Valorada con 5 estrellas sobre 5

Excellent quality photos

Excellent quality photos, framing and mounting of photos at reasonable cost. Fast shipping and delivery updates available via e-mail. I would recommend this service.

25 de abril de 2024
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Respuesta de Media Storehouse

It's lovely to know that you're pleased with the excellent quality of our framed and mounted prints, along with our efficient shipping and delivery updates. Thank you for recommending our service too, we look forward to serving you again in the future, Starry!

Valorada con 5 estrellas sobre 5

Good quality

25 de abril de 2024
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Respuesta de Media Storehouse

Thank you for your support, Mary. We truly appreciate your business and look forward to serving you again.

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