Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... Ver más
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Consulta las opiniones de los clientes
I spent some time searching for images that would help in a family history thing I'm doing. I found 2 images that instantly resonated with persons and timeline period. I initially looked for 6×4 image... Ver más
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Take great care when using this company. They use FedEx for deliveries who have the most incredibly long windows for delivery (my current one is sometime today between 8.00am and 10.00pm) with no opti... Ver más
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I am happy with the Renoir canvas print I ordered. The parcel was delivered in a reasonable time and arrived in good condition.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.
Información de contacto
Unit 501, Wenta Business Centre, Colne Way, Watford, WD24 7ND, London, Reino Unido
- +44 (0) 1923 988877
- sales@mediastorehouse.com
- www.mediastorehouse.com
4,4
Excelente
286 opiniones
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Expensive art print arrived with…
Expensive art print arrived with buckled edges and creased. This was due to very poor packaging.
No reply to my email highlighting the issue which is a pity because the actual print was fantastic and I would have ordered from them again
25 de abril de 2025
Respuesta de Media Storehouse
Thank you for taking the time to share your feedback with this community. We're very sorry that your print arrived damaged and understand how frustrating this must have been, and we truly regret the inconvenience caused.
Please rest assured that your comments have been forwarded to our quality control team for review. We also understand that you didn’t have the time to wait for a replacement, and we sincerely regret that we couldn’t resolve this for you in time for the occasion. While we’re pleased to hear that you were happy with the print itself, we’re disappointed that the overall experience did not meet expectations.
Thank you again for your feedback—it’s incredibly important to us as we work to improve.
Easy ordering and timely delivery
Easy ordering and timely delivery. Packaging was perfect, no creases or damage.
25 de abril de 2025
Respuesta de Media Storehouse
Thank you so much for your kind feedback Linda.
We're delighted to hear that you found the ordering process easy, the delivery timely, and the packaging perfect. It's great to know that your print arrived in excellent condition—just as it should.
We truly appreciate you taking the time to share your experience, and we hope to have the pleasure of serving you again soon.
Lost shipment resolved without too much hassle
After the package was lost in delivery and a negative review was left, these guys made it right by refunding after a few emails back and forth without having to lodge anything externally. If I didn’t need it for a specific event I would have reordered, but they understood and fixed it with a refund. I would use again.
25 de marzo de 2025
Respuesta de Media Storehouse
Thank you so much for updating your review and for giving us the opportunity to make things right. We're truly sorry for the inconvenience caused by the lost package, especially with the timing around your event. We appreciate your patience and understanding throughout the process, and we're glad we could resolve it to your satisfaction. Your kind words mean a lot, and we’d be happy to serve you again in the future!
Beautiful card
Beautiful card, a little pricey hence 4 not 5 stars but I was looking for something specific. Great that you can customise the text too.
25 de marzo de 2025
Respuesta de Media Storehouse
Thank you so much for your great review Rachel! We’re really glad you found a unique, customisable card that suited your needs. We do our best to keep our pricing fair, while offering something unique. Thanks again for your support!
Good service
26 de marzo de 2025
Respuesta de Media Storehouse
Thanks so much Marcelle. We look forward to your next visit with us 😊
Great service and great product.
26 de marzo de 2025
Respuesta de Media Storehouse
Thank you for your kind words Daniel ! We're delighted that you're happy with both our service and your mouse mat too. 😊
item arrived on time
item arrived on time. And the response for emails was excellent.
26 de marzo de 2025
Respuesta de Media Storehouse
Thank you for your feedback Barry ! We're glad your art print arrived on time and that you had a great experience with our customer service. 😊
Respuesta de Media Storehouse
Thank you so much for your wonderful feedback! We're pleased that you're happy with your jigsaw puzzles - happy puzzling Peter😊
Respuesta de Media Storehouse
Thank you for your kind words Brian! We're delighted to hear that you loved the print and that it arrived safely and quickly. Your support means a lot to us! 😊
Respuesta de Media Storehouse
Thanks so much for your positive feedback and good vibes. We’re happy that you’re happy and we hope to see you again soon Claire🙂
Lovely quality print very happy,very…
Lovely quality print very happy,very quick delivery and well packaged.
25 de febrero de 2025
Respuesta de Media Storehouse
Thank you for your kind words Stephen ! We're thrilled that you're happy with our service and your Laurel and Hardy print too. We appreciate your support and look forward to serving you again! 😊
Great service and fantastic prints.
26 de febrero de 2025
Respuesta de Media Storehouse
Thank you for your kind words Steve! We're thrilled that you're happy with our service and The Lennard Publishing mounted prints. We appreciate your support and look forward to serving you again! 😊
Excellent selection of pictures
Excellent selection of pictures, sizes etc. And ability to tinker with them is great
26 de febrero de 2025
Respuesta de Media Storehouse
Thank you for your wonderful feedback! We're glad you enjoyed the selection of pictures and customization options. Happy puzzling, and we hope to see you again! 😊
Respuesta de Media Storehouse
Thank you for your feedback! We're glad you liked the Mirrorpix poster and that it arrived quickly. Enjoy, and we hope to serve you again! 😊
Westie card
Perfect card for the recipient. Arrived on time and in good condition in a cardboard envelope.
25 de febrero de 2025
Respuesta de Media Storehouse
Thank you for your feedback! We're so glad to hear that the cute West Highland Terrier Dog card was perfect for the recipient and that it arrived on time and in great condition. We appreciate your suppor Veronica!
Respuesta de Media Storehouse
Thanks so much Kristina. We are pleased to read you think the Fine Art Print is great and look forward to your next visit with us!
The good old days
The photo of Red Rum on a part of Southport beach that is my local dog walk.Its changed to how it used to be,but I remember when it looked as it did in the picture.Perfect
25 de febrero de 2025
Respuesta de Media Storehouse
Thank you for your lovely review Dave! We're so glad this print brought back fond memories. It's always special when a print can capture a moment in time. We appreciate your support and hope you continue to enjoy your print!
Item was as described and damage free…
Item was as described and damage free on arrival
25 de febrero de 2025
Respuesta de Media Storehouse
Thank you for your review! We're glad to hear that your order arrived safely and as expected. We appreciate your support and hope you enjoy your framed print!
Blurry Jigsaws
I received 2 Motherwell 1000 piece jigsaws as gifts, Yesteryear and Going to the Match, although it was my sister that paid for them and not me they are seriously overpriced, £44.99 and are of very poor quality indeed, thin card and the image has been over enlarged leading to it being so blurry that it is difficult to make out the individual pieces. I would have liked to have kept this as a piece of nostalgia however once I complete the first one, if I even manage to, I doubt I will even start the second jigsaw. Also, there is no mini poster inside so the only guide is the picture on the box which is certainly way more detailed than the actual puzzle.
16 de enero de 2025
Opinión espontánea
Respuesta de Media Storehouse
Thank you for sharing your feedback with the community Brian.
We're sorry to hear that the gift didn’t meet your expectations.
We always strive to provide clear product descriptions and images on our website to help customers make informed choices before purchasing. As noted in the description, the 1000-piece puzzle does not include a mini poster.
Regarding the image, our products are designed to align with the resolution of the original artwork. In some cases, cropping may be selected as an option, and we do our best to reflect these details accurately in the product images on our store.
If you’d like to discuss this further, please don’t hesitate to reach out directly to our customer service team - sales@mediastorehouse.com
I Love my purchases
I Love my purchases! They are perfect! Arrived fast, and safe! I will return to your site soon! TY!!
28 de enero de 2025
Respuesta de Media Storehouse
Thank you for your wonderful feedback Gail! We're pleased to hear you love your photo prints and had a great experience too. We look forward to seeing you again soon.
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