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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Very frustrating and confusing trying to access your account when one person books for a family. Do you really need a person's medical history. Plus the cost of the test is excessive compared to other... Ver más

Valorada con 5 estrellas sobre 5

Really glad to have come across Melio Health. The whole experience has been outstandingly positive from start to finish. The information provided is invaluable for making better health and lifestyle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I thought this was a great solution to getting blood tests to make sure my general health is in check. I received thorough results within 24 hours with clear explanation and followed by a doctors re... Ver más

Valorada con 5 estrellas sobre 5

I needed this test to use as a comparison with one I had done at GP. At Melio Health I was informed by text what was happening at each stage, after the blood had been taken. The blood test was ta... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de análisis de sangre
  2. Consultor de salud
  3. Clínica de Salud de la Mujer
  4. Estación de salud con autoservicio
  5. Programa de bienestar

Escrito por la empresa

Melio is the health system that uses deep diagnostic knowledge to give you a more active relationship with your health. https://www.meliohealth.co.uk/products


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

780 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(780)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

improper attitude

On Wednesday 9th November I visited Superdrug Health center in East Ham to ask for blood tests for a thyroid problem.
The nurse who welcomed me was very attentive and kind, and although my veins are hard to find, she managed to take my blood, for which I am grateful.I went to the checkout at Superdrug with her and paid the £79 fee.
The next day I received 2 SMS and 1 email that the results were ready.
I entered the Melio website, registered, but it was not there and still is not there.
The next day I wrote several emails to support, I sent a copy of the receipt I paid with, a business card that a nurse gave me with a number written on it, but still no result.
The amount I have paid is not small, but it is not about money but about correct treatment.
I understand that there could be a problem with processing the study, there could be some other problem, but I still needed to be notified.
I feel sad and disappointed to be treated like this. After all, it is about medical care, medical ethics...

14 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bizarre, invasive questions about gender identity

I went to Melio for blood tests and was forced to answer the question “were you born the same gender you are now?”. I was appalled and asked the nurse why this was relevant? My GP has never even asked this question and it has nothing to do with the treatment I was seeking. The nurse talked over me and told me they ask this question because of all the “new stuff” about trans people. I said that trans people are certainly not “new” and again asked why it was relevant. The nurse obviously had no idea why this is an inappropriate question and I was made to feel as if I had to answer it in order to get treatment. Again, the treatment I was seeking had nothing to do with my gender identity. Melio does not seem like a company that is safe for trans people as they ask unnecessary and invasive questions and I have no idea how they use this information afterwards.

31 de octubre de 2022
Valorada con 5 estrellas sobre 5

Very good

Very good
It was a good experience
Delivery process fantastic
I will recommend this service to friends and family
Cost of test is affordable

26 de octubre de 2022
Valorada con 5 estrellas sobre 5

Fast and easy blood test

Simple and easy process to obtain a blood test I needed on a certain date for ivf. Results came much quicker than expected. I will certainly use your service again. Also the clinician who performed the blood test was so wonderful, even though was having some computer issues he didn’t make that my problem, and took blood in the most painless way I have ever encountered. Thank you.

3 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Awesome service

Quick, helpful, understandable, and very easy to register and use. I've never been so appreciative and happy of someone taking my blood.

3 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Was worth the money.

Lovely lady in Cardiff for my blood tests, after a mess up on the system (booked in for 2 tests but only 1 was showing!) She was able to get me the 2nd test that I requested for.

Very smooth experience.

Was worth the money, as I've found many underlying health issues!! And finally doctors have listened to me after so long and ovbiously me paying out for private but they are now putting me on the correct path to get my health sorted.

Definitely would recommend.

26 de octubre de 2022
Valorada con 5 estrellas sobre 5

Excellent service

The nurse was very professional and explained the processes thoroughly to my understanding. The results were also prompt, easy to read and understandable

14 de octubre de 2022
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Respuesta de Melio Health UK

Hi, thank you for taking the time to leave a review about our service and testing with Melio. We will definitely make sure the nurse gets a high five on your behalf!! Take care and we hope to see you again soon. All the best.

Valorada con 4 estrellas sobre 5

My pleasant experiences and unavailability of a toilet

I enjoy my visit to the centre, the nurse was prompt and welcome me warmly and straight to questions and signing of consents .
Sample was taking immediately without delay. But there is no toilet in the whole of the building.

5 de octubre de 2022
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Respuesta de Melio Health UK

Hi Mary, thank you for sharing your experience and testing with Melio. We'll pass the feedback on to Superdrug. Take care and all the best!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service; efficient and courteous with a clear & comprehensive report, allowing me to take responsibility for my own health.

5 de octubre de 2022
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Respuesta de Melio Health UK

Hi, thank you for your feedback and testing with Melio. Happy to hear that the recommendations provided will help improve your health. Take care!

Valorada con 5 estrellas sobre 5

Blood results

I have had bloods taken first time by Superdrug who work in partnership with Melio.
The next day I received all the results and a full written and oral report from the specialist Dr.

3 de octubre de 2022
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Respuesta de Melio Health UK

Hi, than you for taking the time to share your experience about our service, we appreciate it. Take care and all the best!

Valorada con 5 estrellas sobre 5

Good care

Nurse was lovely; system efficient

28 de septiembre de 2022
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Respuesta de Melio Health UK

Hi Kate, thank you for your feedback and testing with Melio!

Valorada con 5 estrellas sobre 5

Excellent

Very positive experience, prompt process and results came out quickly! Highly recommend

26 de septiembre de 2022
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Respuesta de Melio Health UK

Hi, thank you for your feedback and testing with Melio. Take care and all the best!

Valorada con 4 estrellas sobre 5

Fast results

Fast results. Would have liked an opportunity to ask another question, when the doctor evaluated the results.

27 de septiembre de 2022
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Respuesta de Melio Health UK

Hi Sandra, thank you for taking the time to leave a review about our service. We have forwarded your query to the doctor who commented your results and will get back to you. Take care!

Valorada con 2 estrellas sobre 5

The incorrect test was done

The incorrect test was done. I requested a full health check but my results only included a metabolic test. Deeply unsatisfied as it took 3 attempts to take some blood out and now I have to go through the whole process again.

21 de septiembre de 2022
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Respuesta de Melio Health UK

Hi, apologies that there was a hiccup at the clinic with regards to your test and the undue stress that this caused. We'll pass the feedback on to Superdrug. Take care and all the best.

Valorada con 5 estrellas sobre 5

Excellent speedy service

My partner and I both did the full health check blood screen . We got an appt easily at our local Superdrug to take the blood. The full report was received by the following evening. Great detail and advice from the doctor. Going to do another one in 6 months as the cholesterol was a bit high so going to work on getting that down . Lifestyle changes !!

21 de septiembre de 2022
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Respuesta de Melio Health UK

Hi Fiona, thank you for taking the time to leave a review about our service and testing with Melio. Take care and looking forward to providing services to you again.

Valorada con 5 estrellas sobre 5

Great

As I had difficulties booking online, I rang and spoke to someone who was really helpful and friendly. The appointment was on time and the nurse was lovely. She explained the process clearly. I received the results the following day!

15 de septiembre de 2022
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Respuesta de Melio Health UK

Hi Jacqueline, thank you. We'll definitely pass your feedback on to the nurse in Birmingham!! High-five heading her way!! Take care.

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