Kealeigh thank you very much for all your kindness support and help me with my key card issues when I came in the the travelshop. I value the professional experience and customer service and smile �... Ver más
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Kealeigh thank you very much for all your kindness support and help me with my key card issues when I came in the the travelshop. I value the professional experience and customer service and smile �... Ver más
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The team at Metrobus have all been very helpful in tracking down a package I had left on the 410 bus from Oxted to Redhill on 22 June. After more than 3 weeks, I had given up all hope of seein... Ver más
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Re Service 93, 10.45 From Dorking Station 1/5/26. The vast majority of drivers are polite, careful, considerate of passenger needs and other road users. The driver of this service today is one I have... Ver más
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I would just like to say a big thank you to Kealigh at the Crawley travel shop for great customer service. Unknowingly I left my phone at the travel shop. I bumped into Kealeigh about 10 min after t... Ver más
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We currently operate 125 buses across 50 routes through Sussex, Surrey and Kent. We provide urban services in Crawley, Horsham, East Grinstead, Redhill and Reigate. We operate the hugely popular 24-7 Fastway service. Fastway is a partnership that includes West Sussex County Council, Surrey County Council, Crawley Borough Council and Gatwick Airport. Fastway links Crawley to Horley, serving Gatwick Airport. Fastway uses dedicated lanes, guideways and traffic light priorities to improve reliability.
Wheatstone close , RH10 9UA, Crawley, Reino Unido
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don’t try this experience because we printed 4 tickets out, only 2 came out and the bus drove past us after we waved it down this is ridiculous

Respuesta de METROBUS
Carol was amazing! So helpful. On a Sunday.... returned my Son's lost phone to us.

Respuesta de METROBUS
My son left a case with one earbud in it on the bus and just like Cinderella, the earbuds were reunited when I called Metrobus Lost & Found at 2 pm the following day, then met Carol at the Metrobus Crawley Travel Shop where she produced the pod.

Respuesta de METROBUS
Carol went the extra mile to take the time to find my sons lost property. So helpful

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Sorry Nathan.I tried to contact you ,but just like last time it is impossible to get onto the website you have given me.Just goes on to the Main Metrobus one.The investigation you are talking about should have been taken up 2 years a go,but all i got was stupid excuses as how tickets booked online have got nothing to do with you at Metrobus,but unfortunatley the woman at Brighton and Hove slipped up this morning when she said she would get your ticket department to look in to it .Not all people that have to rely on Public transport are stupid and many of us understand the law and now something at last must be done about it.

Respuesta de METROBUS
Hayley was brilliant - thank you. And Phil and Millie

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Bus driver didn't know the route and left us stranded 1km away from our destination with luggage to haul. Other passengers had the same misfortune.
His driving was erratic and uncomfortable. Customer services said the route changed 7 months ago - yet they haven't changed the bus stop signs..or told the drivers to help customers find the correct route. Shoddy.

Respuesta de METROBUS
Oh God, literally so so afraid that I lost my phone at Metrobus but the next day I call them save my phone thank you. I’m so happy I had a lot of daytime site and the phone was expensive as well. I’m so happy they did well they gave me my back phone they are so helpful great people I’m so thankful for them.

Respuesta de METROBUS
Amazing customer service, thank you Carol and the driver that handed in and kept my lost property safe, for me to collect back.

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Thanks to Carol she been very helpful

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Terrible. One time about once a month.
Costs me being 40 minute late but won’t let you on for free

Respuesta de METROBUS
Lesley was absolutely brilliant! She helped me and my mum so much with an issue we had with our ticket! She was so kind and helpful, she truly made our day! Thank you

Respuesta de METROBUS
Outstanding staff, Phil and Keeley were as kind as to help me retrieve my lost item out of hours! Top level customer service.

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KEALEIGH, Phil and Lesley were super duper supportive in resolving my keycard issues.

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What an absolute amazing staff huge huge thank you to carol and Lesley, very professional and their absolutely knowledgeable there the type of staff that deserve a promotion in my point of view

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Carol was amazing she helped me a lot

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Lesley was really nice and helpfull and advised us about the best option. Thank you.

Respuesta de METROBUS
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