midjourney.com Opiniones 

372
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Midjourney is not even the best ai art generator anymore, and I'm so glad they've fallen because their "customer support" is an absolute joke. I've never been treated so horribly by "customer support... Ver más

Valorada con 5 estrellas sobre 5

Midjourney’s service didn’t end up being the right fit for me personally — the output just wasn’t what I was looking for. That’s a subjective call on my part, not really a knock on the product its... Ver más

Valorada con 1 estrellas sobre 5

Be careful before subscribing. The credits run out very quickly, and you're constantly pushed to spend more money. Even after I cancelled my subscription, I was still charged. The cancellation button... Ver más

Valorada con 1 estrellas sobre 5

Even when using Claude to prompt it, results are weird, inconsistent. Got 6 usable pictures for a whole month usage, not worth it

Información sobre la empresa

  1. Proveedor de software

Escrito por la empresa

Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. Midjourney is focused on design, human infrastructure, and Artificial Intelligence (AI).


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

372 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 21% de las opiniones negativas

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1,6

Todas las opiniones

(372)

99 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

They would not refund my money

I paid for a yearly subscription and only used it for 8 days and tried to cancel. They would not cancel nor would they refund my money. I had to dispute the charge on my credit card.

19 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Obviously SCAM

Obviously SCAM. Suspended my account and don't want to refund even after contacting them to billing@ email.

13 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremly shady company

Extremely shady company, triple charge you without refund, close everything off if you decide not to pay anymore, because under suspicious circumstances your service and experience stops working, while charging in a way that is far overpriced. The only hinge for their 60$ charge is the visibility which is vital to privacy, just to F you over every chance they can.

13 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Overcharged Credit Card

Overcharged my credit card and won't refund. I already emailed billing without answer.

Great product, terrible company, questionable ethics.

11 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought a subscription for a year and…

I bought a subscription for a year and probably used it for a couple of weeks as I got very bored, very quickly of the terrible quality of the images it produced. Today (1 year later) they charged me for another year without any warning whatsoever. I don’t know how this is legal but please be aware of this when dealing with these scammers.

11 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Do not know why it has so low rate

Do not know why it has so low rate. I used it for 3 months. Althought it is a little bit expensive, it can generate the pictures for my work. I like it.

25 de junio de 2024
Opinión espontánea
Logotipo de midjourney.com

Respuesta de midjourney.com

Dear Monica, thank you greatly for your feedback and for using Midjourney. We wonder the same thing ourselves sometimes! We appreciate hearing from our customers and are thrilled that you enjoyed creating with Midjourney.

As far as pricing, we are always hoping to provide the best product and value, with different plans for all types of users. We're listening to users like you and are constantly making changes to enhance our offering.

Valorada con 4 estrellas sobre 5

Paid for an annual Midjourney…

I wanted to create one more update to just say that after the initial set backs I wanted to add an extra star to make it 4-star. Although the hassle was unfortunate it was still worth signing up to and having fun creating images.

_____________

Day 7 update: I've changed my star rating from 1 to 3 because the problem has been resolved.

I hope this info help someone else: in an email from Midjourney, and I quote, "...the problem is often that your subscription is on the wrong Discord account - Discord makes it unfortunately easy to accidentally create a new account without realising it when you meant to sign into the Midjourney website."

When I was in the process of getting the subscription an additional number e.g. _1235 was added to my existing username. Something I didn't even notice. As soon as I'd subscribed I did see a banner saying something along the lines of... this has not been claimed, claim it before it's gone. When I clicked on this it asked me to enter an email and password, when I would enter my normal login details it would say this email is already in use. I was confused and didn't know why it was making me 'claim' another user account so I closed up everything. Logged back in and whatever username that was lost to me.

So be careful of this... make sure this hasn't happened to you when you subscribe.

Midjourney, cancelled the subscription and credited the correct account so that I could resubscribe on the correct username. This time it was successful and I look forward trying it out.

_______________

Update: Still no resolution. Today, I finally received a reply from Midjourney. There’s been a lot of back-and-forth, with Discord attributing the problem to Midjourney, and vice versa. At this point, I am unsure how to proceed. At the end of the day, my subscription is with Midjourney. There is a fundamental issue with the way their systems are tied together.

____________
Paid for an annual Midjourney subscription on Friday, tomorrow is Thursday a week later and I've never been able to use it even though I'm logged in using exactly the same email that the invoice and receipt was sent to. It doesn't show up, just tells me to subscribe. Customer service response very slow and by the sound of other complaints I'm less than hopeful it'll be resolved quickly, I've already wasted 2 full days trouble shooting this. Just blows my mind there are so many complaints about this and they haven't sorted these type of billing issues and account access out. Feel sorry for those peeps that purchase a month subscription and these issues eat into it. Feel more sorry for mugs like me that used saving to pay for a year subscription they can't access.

6 de septiembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Hello Eloise,

Thanks for taking the time to reach out. We understand your frustrations having just signed up for a new subscription to use our service.

We currently offer a sign in through Discord or Google. Both options require creating an account through either of those other services. We are working to offer additional sign in options very soon.

Our customer support team has cancelled the subscription and fully refunded your payment. We hope you choose to give Midjourney another shot. We're certain you'll like what you see!

Valorada con 1 estrellas sobre 5

Wel betalen

Wel betalen, inloggen en vervolgens geen images kunnen maken

28 de agosto de 2024
Opinión espontánea
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Respuesta de midjourney.com

Dear Frank, thank you for taking the time to leave feedback. We appreciate it and apologize for any inconvenience in your user experience.

If you are having issues with accessing your subscription, please contact us at billing@midjourney.com.

You can also reach out to one of our Mods or Guides at https://www.midjourney.com/help for further assistance.

Valorada con 1 estrellas sobre 5

Scam - Avoid it

Midjourney allows free account.
So I got one with my google mail.
I fiddled a little with it and after five pictures. I got a message I am out of fast hours and have to go 'slow mode'

I checked : Instead of having pic in 1mn, you got pic in 10mn. Well it's free. I can wait.

Except no : You ONLY got 5 pic with your free account. That slow mode, is paying. You are asked to pay for something that is lesser quality than your free account.
Oh, and those 5 pictures ... it's for live ! Your 'Free account' only allows you 5 pic EVER for the next century.
It's just cash grab. It would have been OK with 6 pic a day, but no ... Greed is a virtue now.

Scammiest method to get money, can't accept it.

22 de agosto de 2024
Opinión espontánea
Logotipo de midjourney.com

Respuesta de midjourney.com

Hello David,

Thanks for taking the time to check out Midjourney and leave a review.

Midjourney is a very exciting tool to use and we can understand your frustration that the trials were limited use.

We offer a number of paid plans with access to even more image generations and all of the exciting features. A list of subscription plans is available here: https://docs.midjourney.com/docs/plans

We hope you choose to try us again in the future!

Valorada con 1 estrellas sobre 5

Midjourney is a scam

Midjourney is a scam. Beware. Your account would be banned and your money will not be refunded. You would not be told why your account was banned. There are zillion customers who have been scammed this way, including me. Their customer service is pathetic and you would not get any response whatsoever when you write to them about your account being banned.
Visit the Reddit forum on this topic and you would see a sea of people scammed by Midjourney. Honestly, Its MidJourney that needs to be BANNED

6 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was scamed by midjourney

I was scammed. I never used any service from midjourney. but they took money 4 times within a span of one minute. when i disputed for refund they says they can't help. I don't know how they managed to get my card details to fish out money . I don't even heard about this company before i was scammed.

Bellow is the reply i got when i complained

"Following a detailed review of your account and transaction history, we are unable to fully determine the origin of the charges in question. However, our investigation has not produced conclusive evidence to suggest that the transactions were actually unauthorized.

Unfortunately, per our policies, we are unable to issue a refund for transactions that have been utilized. "




2 de mayo de 2024
Opinión espontánea
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Respuesta de midjourney.com

Dear Balagopal, thank you for your feedback. We understand your frustration and we apologize for any inconvenience.

Based on the information you shared, it seems that your credit card information may have been stolen or compromised by an unaffiliated third party, and used to purchase services without your permission.

We have requested additional information here in Trustpilot. Please share any other details so that we may help to promptly investigate this matter.

Valorada con 1 estrellas sobre 5

I NEVER used their services or even heard about the company.

I was charged 5 times to my card. Two of those charges went through and the company refused to refund my money. They just ignored the fact that I never had an account with them nor ever used their services. I am clueless as to how they got my card information as well. This company has FRAUD written all over it.

30 de julio de 2024
Opinión espontánea
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Respuesta de midjourney.com

Dear Lynden, thank you for your feedback. We understand your frustration and we apologize for any inconvenience.

Based on the information you shared, it seems that your credit card information may have been stolen or compromised by an unaffiliated third party, and used to purchase services without your permission. We conduct thorough reviews to determine refund eligibility but would be glad to take another look.

We encourage you to email us directly at billing@midjourney.com and mention “Trustpilot” in your message. We’ve also requested additional information here in Trustpilot so that we may investigate your concern.

Valorada con 1 estrellas sobre 5

Multiple court cases

I was among the first people to test Midjourney (back when there were still free trial periods) and I have been watching this company ever since. MJ is currently being sued by a number of artists and other companies for using tons of stolen images to train their AI. They created a list of thousands of artists' names, living people who have been reduced to styles. My own experiments show you can easily create plagiaristic images without instructing the AI to do so. And if you do, well you are liable, because by agreeing to their ToS you accept that everything illegal their AI might do is completely your fault. Speaking of their ToS, it literally (!) threatened users with "We'll come find you" and "We might also do other stuff" to you.

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hallo

Hallo, mein Feedback wird sehr positiv ausfallen. Ich habe das Programm gekauft und konnte es mangels Englischkenntnissen leider nicht viel nutzen. Meine Anfrage nach einem storno wurde sofort bearbeitet, mit dem Hinweis auf die Rückgabe der Rate und den kompletten Ausstieg aus dem Abo. Sehr netter Service kann ich heute nur sagen Danke

26 de julio de 2024
Opinión espontánea
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Respuesta de midjourney.com

Dear Grazyna, thank you greatly for your feedback and for using Midjourney. We appreciate hearing from our customers. While we are disappointed you struggled to use Midjourney due to the language difference, we are glad that you received a smooth customer support experience.

Midjourney can interpret multiple languages on a basic level and there are many online translators available as well, which may help with your prompting. We hope you choose to join us again!

Valorada con 1 estrellas sobre 5

MIS LEADING SUBSCRIPTION - DAY LIGHT ROBBERY AND ABUSE OF POWER

Midjourney is misleading people into signing up to their PAID SUBSCRIPTION. It offers unlimited image generation and Fast Hours, Concurrent Jobs etc as its features. HOWEVER when you generate a lot of images within the set Terms of service it blocks you and that's it. You have no say in it. ABSOLUTELY DISGUSTING. IL-TREATMENT OF CUSTOMERS, AN ABSOLUTE EXPLOITATION. WHAT MAKES IT WORSE IS THAT YOU DO NOT GET YOUR MONEY BACK.....DAY LIGHT ROBBERY

22 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They automatically renew subscriptions without warning.

I bought a full year subscription to Midjourney in 2023. Sometime before my renewal date there was suspicious activity on my credit card so I cancelled my card and got a new one. I didn't bother cancelling my Midjourney subscription because the card I used to subscribe was no longer valid I figured they couldn't charge it. To my utter surprise, they were able to charge it. But the worst part is that they never sent a reminder that my renewal date was approaching so they simply were able to bill my canceled card without providing prior notice. I would avoid this company. There are other tools available that aren't one trick ponies and won't resort to underhanded business practices to sell you something you don't want.

1 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

disappointed

I subscribe to midjourney Alpha. I tested the consistency feature for anime, pixar style and photo realistic characters using cw 0 and cw 100. when looking carefully at it aka zoom in, i found that Midjourney didn't get all details of character outfit that I gave him as image reference. Also, midjourney often bypass my parts of my requests that are in the prompt. I guess midjourney pay now to allow Midjourney to get developped and someday mature enough for a professional use.
Right now, it can be useful to illustrate blogs with small pictures but it is very limited. don't believe the youtube hype.

11 de julio de 2024
Opinión espontánea
Logotipo de midjourney.com

Respuesta de midjourney.com

Dear Jorge, thank you for your feedback. We appreciate your feedback and apologize for any inconvenience in your user experience.

We are continuously making improvements to our product with the goal of offering our community the best product and experience available in the market. The Midjourney Bot works best with simple, short phrases that describe what you want to see.

A few tips include 1) avoid long lists of requests and instructions, 2) word choice matters as specific synonyms work better in many circumstances, and 3) prompts can be simple. A single word or emoji will work. However, short prompts rely on Midjourney’s default style, allowing it to fill in any unspecified details creatively.

You can try adjusting your image prompt or feel free to reach out to one of our Mods or Guides in the #support channel on Discord for assistance.

Valorada con 5 estrellas sobre 5

Midjourney is an absolute game-changer

Midjourney is an absolute game-changer! The range of stunning AI-generated art is mind-blowing, and the customization options are fantastic. It's user-friendly, constantly updated, and the support team is excellent, from the guides in member support to the excellent billing support team. Hopping in the Discord it feels like a true community, unlike many others, could not recommend more!

26 de julio de 2023
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Respuesta de midjourney.com

Jon, thank you for your wonderful feedback and for being a part of the Midjourney community. We appreciate hearing from our customers and are joyed that you are enjoying your experience.

We always look to incorporate feedback from the community with each new and exciting future release. Stay tuned for more, as we have much more to come!

Valorada con 1 estrellas sobre 5

Scam Company

Try to contact they support since my credit card got charged without my consent. They only said "However, our investigation has not produced conclusive evidence to suggest that the transaction was unauthorized". Freakin scam company.

4 de julio de 2024
Opinión espontánea
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Respuesta de midjourney.com

Dear Suhandi, thank you for your feedback. We regret to hear that you are not satisfied with the outcome of our investigation. However, please understand that we are unable to issue a refund without the necessary information.

Rest assured that this is not a scam and we have a wonderful community with many happy customers.

Valorada con 1 estrellas sobre 5

This is a scam and fraudulent company

This is a scam and fraudulent company.
They may have software solutions but their big-time earnings probably is from cheating poor people on their credit cards!!

There were 3 unsolicited transactions on my credit card and was charged US120 three times. They need to be blacklisted.

They have no proper support call number and their billing support is another con-artist. Initially said would help to refund the fraudulent transactions and later turned around on me saying the dispute was resolved without even doing anything from their end.

Three receipts of mega plan subscription were illicitly charged to my credit card for April 19-May 19, 2024. If they are an honest and respectful company, they should refund these transactions that have happened - they should know for which login ID was these receipts were purchased and track the log for actions. Instead, they didn't do any of those things.

They don't even deserve a single-star rating on this site.

Updated on July 10, 2024 - For Midjourney support reference # 236029.

19 de abril de 2024
Opinión espontánea
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Respuesta de midjourney.com

Dear Stephen, thank you for taking the time to leave feedback. We understand your frustration and we apologize for any inconvenience.

Based on the information you shared, it seems that your credit card information may have been stolen or compromised by an unaffiliated third party, or possibly even erroneously charged due to a system error.

Please email us directly at billing@midjourney.com and mention “Trustpilot” in your message. We’ve also requested additional information here in Trustpilot so that we may help to promptly resolve this matter.

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