midjourney.com Opiniones 

372
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Midjourney is not even the best ai art generator anymore, and I'm so glad they've fallen because their "customer support" is an absolute joke. I've never been treated so horribly by "customer support... Ver más

Valorada con 5 estrellas sobre 5

Midjourney’s service didn’t end up being the right fit for me personally — the output just wasn’t what I was looking for. That’s a subjective call on my part, not really a knock on the product its... Ver más

Valorada con 1 estrellas sobre 5

Be careful before subscribing. The credits run out very quickly, and you're constantly pushed to spend more money. Even after I cancelled my subscription, I was still charged. The cancellation button... Ver más

Valorada con 1 estrellas sobre 5

Even when using Claude to prompt it, results are weird, inconsistent. Got 6 usable pictures for a whole month usage, not worth it

Información sobre la empresa

  1. Proveedor de software

Escrito por la empresa

Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. Midjourney is focused on design, human infrastructure, and Artificial Intelligence (AI).


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

372 opiniones

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1 estrella

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Ha contestado el 21% de las opiniones negativas

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1,6

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(372)

99 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

c'est un peu de l'arnaque au abonnement…

c'est un peu de l'arnaque au abonnement un a 35 € vous fera de superbes images et un a 10 € de la bouillie d'image , c'est pas les mêmes générations

15 de enero de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hi Robert, we hear your concerns about the differences between our subscription tiers. Our goal is to offer great value at every price point. While each tier offers different levels of access, the quality of image generation is equal across all tiers.

Often, you can achieve the style you're after by adjusting your prompt and exploring the various tools available in Midjourney. Check out the Midjourney #support channel on Discord, or #newbies chat on web for useful tips and tricks.

You can also review plan details here: https://docs.midjourney.com/docs/plans

Valorada con 1 estrellas sobre 5

BEWARE OF PREDATORY CHARGES

STAY AWAY FROM MIDJOURNEY. THE IMAGE GENERATION IS A NEAT PARTY TRICK AT BEST AND THEY EMPLOY SEVERAL PREDATORY SUBSCRIPTION CHARGES!!!

I had been a subscription customer for a year. Immediately I realized the image generation is very limiting and underwhelming. You cannot truly create anything with any kind of distinct details or features. It can only really be used for rough conceptualization and possible brainstorming, not something you can use to ever deliver a finalized product of any sort.

But besides that, their billing service is very predatory and I feel the need to warn whoever i can about their practices.

I was never notified by email or any other means that my annual subscription was going to renew, so when I saw that I was invoiced for $288 by email by Midjourney I was very confused. I looked at my account and my sub was auto-renewed without notice.

I immediately canceled my subscription and emailed their billing department letting them know to please refund me my amount back. I felt that fair because all of one day had passed before I cancelled for a whole year sub.

They never responded to my multiple emails until I went through my bank and asked them to dispute the charge, which they did. Upon my bank disputing the charge, Midjourney's team finally got back to my emails and said that since my account was active when renewed they would be charging me for the full annual renewal and not taking into consideration any of the actions I took to show that I did not want the subscription any longer.

Thankfully, my bank is taking care of me and has already refunded my amount and is dealing with their team, but I feel like I should warn as many people as I can...

4 de enero de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hello Lorenzo, we appreciate you taking the time to share your detailed feedback about your experience with Midjourney. We understand your frustration regarding both the service limitations and the subscription renewal process.

Regarding auto-renewal, we want to acknowledge that while the checkout page requires your acceptance to our Terms of Service where subscription terms are outlined, we can see how this created an unexpected situation for you. We have passed this feedback along to our team to make sure our renewal notifications are easily accessible.

For image generation limitations, we are constantly working to enhance Midjourney's feature set and capabilities. We also would encourage you to try adjusting and refining your prompt, as many of our users have found Midjourney to very capable of taking an idea from a concept to a final work. Documentation is available here: https://docs.midjourney.com/docs/prompts-2, you can also visit the #support channel on the Midjourney Discord or stop by the Newbies chat room on the website for further help from the community.

Valorada con 1 estrellas sobre 5

waste of money

waste of money . it is horrible with results . no matter what you put in the prompt it will be weird deformed or nothing at all what you expected. you will go through 50 generations to get nothing useful. it has AI generated moderators that stop you from generation things that are not against the rules but will turn around and generate full on unasked for nudity ..... seriously a joke. cancelling immediately

24 de diciembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Hello Redris, we're sorry to hear about the trouble you've encountered while generating images.

Midjourney relies on both automated and human-based moderation. While moderation may not always be perfect, a few small prompt adjustments can improve your results dramatically. If you're looking for additional help with prompting, check out the #support channel on the Midjourney Discord server, or visit https://www.midjourney.com/help

Further, you may cancel your subscription at any time by visiting https://www.midjourney.com/account

Valorada con 1 estrellas sobre 5

Catastrophique niveau RGPD.

Catastrophique niveau RGPD.
L'interface est faite pour que vous n'arriviez pas à privatiser vos images.
J'ai dû supprimer mon compte pour être sûr que mes images ne soient plus en libre accès

23 de diciembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Dear Vivien, we take your privacy concerns very seriously and we're sorry to hear about your experience with image privacy settings.

Midjourney is an open-by-default community, and all image generations are visible at midjourney.com, including images created in private discord servers, direct messages, and on the Midjourney web app.

Subscribers to the Pro and Mega plans have access to Stealth Mode. Stealth mode prevents your images from being visible to others on the Midjourney website. Use the /stealth and /public commands toggle between Stealth and Public mode.

You can learn more by visiting: https://docs.midjourney.com/docs/stealth

Valorada con 1 estrellas sobre 5

MidJourney is Overpriced and Under Delivers

MidJourney is overpriced and delivers the worst quality interior designs compared to both Leonardo and DALL-E. As someone who has created over 10,000 interiors, including hundreds that have gone viral, I can confidently say MidJourney consistently underperforms. Even with advanced prompt engineering, their results are lackluster, especially when compared to the far superior and more affordable outputs from DALL-E and Leonardo. The designs lack refinement, and the company’s excessive pricing only adds insult to injury. To make matters worse, their responses to feedback and reports reek of a soulless, profit-driven attitude with zero regard for quality output or customer satisfaction. MidJourney is the textbook example of overhype and under-delivery—save your money.

20 de diciembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

We appreciate you taking the time to share your feedback about the image generation capabilities, particularly with regards to interior design.

Midjourney is committed to delivering high-quality images, for all types of use cases. We encourage you to check out the available External Editor and Retexture features.

The External Editor is a powerful new tool to make changes to your own images and Retexturing estimates the shape of a scene and changes the overlying details, like lightning, materials, and surfaces.

Many of our users have found great success using these unique tools, including within the design space. You can learn more by visiting: https://docs.midjourney.com/docs/external-editor

Valorada con 1 estrellas sobre 5

I do not recommend it to anyone

I do not recommend it to anyone. I tried to contact the service with a problem; they redirected me to a page where no one helps, only a question-answer service, I wrote about disabling the subscription and trying to return the money for the subscription, to which no one answered and constantly redirects me to the question-answer site, when I try to unsubscribe it constantly crashes and does not turn off. Please pay attention to the service that deals with this, and do not fool people, I will never use this program again, because the attitude towards people is bad

19 de diciembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Thank you for bringing your concerns to our attention. We understand how disappointing it is when you can't get the direct assistance you need.

We can process your eligible subscription cancellation and refund request. We've requested your contact information here in Trustpilot. Alternatively, you can reach our billing support team by emailing billing@midjourney.com with "Trustpilot" in the subject line.

In the meantime, you can also try cancelling through these steps:

1. Visit midjourney.com/account
2. Navigate to "Manage Subscription"
3. Select "Cancel Plan"

We're here to help so do not hesitate to contact us as mentioned above!

Valorada con 3 estrellas sobre 5

Super outil mais il est vraiment…

Super outil mais il est vraiment dommage qu'il n'y ait plus d'offre gratuite pour quand on a une utilisation très limitée et ponctuelle...

19 de diciembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Hello there and thank you for your feedback. We understand that the lack of free access to the service can be disappointing, especially for occasional users like yourself.

While Midjourney does not currently offer a free plan, the Basic Plan starts at just $10/month or $96/year ($8/month with annual billing).

You can learn more about the different plans offered by visiting: https://docs.midjourney.com/docs/plans

Valorada con 5 estrellas sobre 5

My experience with Midjourney is…

My experience with Midjourney is exclusively positive after having used them for almost a year. Mostly with very good image quality, straightforward technical and simple payment solutions and I have not encountered a single problem to date. The information you need about subscriptions, payment, the technical side of things, prompts and limitations etc. is easily accessible and easy to understand. Even for a European.

6 de diciembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Dear Jens, thank you so much for taking the time to share your positive experience with Midjourney. It's wonderful to hear you've had success with generating quality images and managing your subscription. We appreciate you sharing your perspective and we're truly joyed to have you as member of the Midjourney community!

Valorada con 1 estrellas sobre 5

Paid for a 1 year basic subscription…

Paid for a 1 year basic subscription and for no reason, signed in account no longer shows I have paid subscription. Their customer support is terrible as they use one email address in which it could take over a day to get a response.

29 de noviembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Hello Scott. We sincerely apologize for the subscription issue you're experiencing and the frustration with our support response times. We want to get this situation fixed for you right away.

We've requested more information here in Trustpilot, as we were unable to locate an account in our system based on your name alone.

Though email to billing@midjourney.com the best way to resolve your concerns, you can also try reaching the team in the #support channel on the Midjourney Discord channel, or at midjourney.com/help

We understand the delay in support responses can be frustrating. We're working on improving our response times and offering a better support experience for you and all of our customers.

Valorada con 5 estrellas sobre 5

🌟🌟🌟🌟🌟 Exceptional Customer Support and Fantastic Service!

MidJourney not only offers an incredible platform for creativity but also excels in customer service. I recently made a mistake and subscribed to the yearly plan instead of the monthly one, and their support team went above and beyond to assist me.

The team from billing support handled my issue with kindness and efficiency: everything was clear, fast, and hassle-free.

Their outstanding support makes me feel valued as a customer and reinforces my trust in this platform. If you're looking for both an amazing creative tool and a team that truly cares, MidJourney is the way to go!

Thank you, MidJourney, for being exceptional in every way!

27 de noviembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Karim, thank you for taking the time to share your wonderful experience with our billing support team and the Midjourney platform. We're delighted that our team was able to quickly resolve your subscription concern in a clear and hassle-free way.

Your creative journey with Midjourney is important to us, and we aim to provide the best possible service across all aspects of our platform. Thank you for being a part of what makes the Midjourney community so great!

Valorada con 5 estrellas sobre 5

Handhavandefel hos vissa, funkar perfekt för mig

Det låter som många inte riktigt klarar av att använda verktyget och skyller på midjourney.
Jag är väldigt nöjd, det funkar fint, är smidigt och roligt att använda.

Dessutom blev jag bemött på bästa sätt när jag valt fel abonnemang. De har inget krav på sig att återsända pengarna men det gjorde de för att visa god vilja och helt utan krångel.

23 de noviembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Hello JJ, We're delighted to receive your positive feedback and thanks for taking the time to share your review!

It's wonderful to hear that you're enjoying Midjourney and that our support team could help with your subscription change. Your comments about the tool being user-friendly are appreciated as it is our goal to make Midjourney a wonderful experience for all.

Valorada con 1 estrellas sobre 5

SCAM SITE!

Falsely says you only need to create an account to generate images then when you create an account and they have access to your information they tell you you have to pay. SCAM!

13 de noviembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Dear RoboRhyme Express,

Thanks for sharing your concerns. While creating an account is free, generating images does require a subscription (our plans start at $10/month). You can check out all our subscription options on the subscription page before signing up, or by visiting this link https://docs.midjourney.com/docs/plans. Keep in mind that annual subscriptions also offer an additional discount compared to monthly subscriptions.

We always aim to be transparent about our pricing and never want anyone to feel misled. If you have any questions about our plans, reach out on discord or email billing@midjourney.com. We’re here to help!

Valorada con 1 estrellas sobre 5

So you pay for the platform

So you pay for the platform, they then refuse to create any of the image prompts you give it.......unless you go through their 'unlock personalisation' 200 plus image con
......which is so blatantly demonic they may as well put in great big capital letters 'We are profiling and programming you.' Dark and demonic imagery littered all the way through it, little wonder the bible mentions the city of AI....on the plus side it does get totally destroyed!!

4 de noviembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Hello Andrea, thanks for your feedback. We appreciate hearing from the community and apologize for any inconvenience in your user experience.

Personalization is a completely **optional feature** that is designed to help tailor your experience on the Midjourney platform.

As a subscriber, you’ll have access to generate tons of beautiful and inspiring images regardless of whether you decide to unlock personalization.

It’s a delightful feature and we hope you have fun trying it out!

Valorada con 2 estrellas sobre 5

Money, money, money

Money, money, money. That's all they care about. Endless potential but you are extremely limited if you don't have lots of money to spend... Sucks.

26 de octubre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Hello Badger! We hear you and appreciate you taking time to leave a review.

We offer plans starting at just $10/month (less than a fancy coffee or latte!), and our standard plans and above all include **unlimited** relax mode generations to let your creativity flow freely. Keep in mind that annual subscription plans also offer an additional discount when compared to a monthly subscription.

You can review all subscription options by visiting this link: https://docs.midjourney.com/docs/plans

Valorada con 1 estrellas sobre 5

they are con artist to say the least!

they are con artist to say the least! they are scamming people with their "relax" mode. once you run out of fast hours, the "relax" mode should have been named "sh**" mode, because the quality of the relax mode is indescribable, I mean you have to see it, it's almost like it's programmed to irritate you, why do companies lie i do not understand.... why can't they just be honest and say paid hours only!

20 de octubre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Dear Sean Mark, we’re sorry that you’re frustrated with your user experience.

Each of our subscription plans and the related features are described here: https://docs.midjourney.com/docs/plans

You can also learn more about Fast, Relax and Turbo modes here: https://docs.midjourney.com/docs/fast-relax

Subscribers to the Standard, Pro, and Mega plans can create an unlimited number of images each month in Relax Mode. Relax Mode will not cost any GPU time, but Jobs will be placed into a queue based on how much you've used the system.

Hopefully this resolves your concern - we assure you there is no scam. We simply offer the highest quality AI-generated images on the market.

Valorada con 1 estrellas sobre 5

Disappointed and Sad

I was very happy with Nijijourney, a part of midjourney until I opened discord after a long day at work and saw I was banned. No email warning, no discord messages. And it says for automation? I didn't even use it that day! And there it was 2 days after my subscription renewed. I'm scared to recommend this service because I don't even know what I was banned for. I use it to make personal character art for my stories. I'm just saddened by the lack of concern for users. If I had been doing something wrong I certainly didn't know until it was too late and now I'll never know what it was.

11 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

After nine months of using Midjourney…

After nine months of using Midjourney without issue, I received a warning for "nudity and sexual content." I was NOT producing any nudity or sexual content. There was no way to reply to this warning to seek clarification as to what they wanted me to do. I received two suspensions and was ultimately banned. There was no way to respond to any of this. Midjourney does not appear to have any type of customer service department. I was not violating TOS. The rules were to keep it to "PG13" or less. I always did so. I filed an appeal and heard nothing back. This was not unexpected since the instructions on the appeal form said they would only reply in the rare case where your appeal was granted.

I filed a detailed complaint with the BBB. I received a reply today which was essentially "You broke the rules and were banned." There was no indication that they investigated my complaint or even read it.

I agreed to obey Midjourney's rules and I did so. I did not agree that they could ban me for no valid reason and keep my money. I had several months left on Midjourney's most expensive annual plan. I did not violate the rules and they owe me my money.

Please note I was a happy customer for nine months before this problem came up. My content was essentially the same as it was when the warnings and suspensions started up.

5 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Images et assistance au delà de tout le reste

Les images sont d'un niveau inatteignable avec les autres IA. La communauté sur le serveur Discord est diverse et toujours présente pour la moindre question. Leur aide avec les paiements via billing @ midjourney.com est toujours rapide et efficace.

9 de septiembre de 2024
Opinión espontánea
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Respuesta de midjourney.com

Thank you, Critique! We love hearing from our customers and are thrilled that you are enjoying your experience generating amazing images.

We hope to see you around the community and stay tuned for more. We’re sure you’ll enjoy what’s to come!

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