Midjourney is not even the best ai art generator anymore, and I'm so glad they've fallen because their "customer support" is an absolute joke. I've never been treated so horribly by "customer support... Ver más
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Consulta las opiniones de los clientes
Midjourney’s service didn’t end up being the right fit for me personally — the output just wasn’t what I was looking for. That’s a subjective call on my part, not really a knock on the product its... Ver más
Be careful before subscribing. The credits run out very quickly, and you're constantly pushed to spend more money. Even after I cancelled my subscription, I was still charged. The cancellation button... Ver más
Even when using Claude to prompt it, results are weird, inconsistent. Got 6 usable pictures for a whole month usage, not worth it
Información sobre la empresa
Escrito por la empresa
Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. Midjourney is focused on design, human infrastructure, and Artificial Intelligence (AI).
Información de contacto
Estados Unidos
- billing@midjourney.com
- www.midjourney.com
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Ha contestado el 21% de las opiniones negativas
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Really Bad for a Paid AI product
Really Bad for a Paid AI product. Skip This One.
Competitors are better
Great for artists
I have been using midjourney for about a year to produce artistic pictures I digitaly alter and add female models . I had a few weeks it did not seem to be working as good as normal but as of this month , May 2026, it is once again producing quality images. I accept the prompt does not always give me what I want but generaly it does and every now and again it comes up with something great I would not have thought of. I just prompted it to provide an image outside a coal mine. I wanted it to go off into the distance. I prompted "long depth of field" and got exactly that. Sometimes I use a very short promp for example," flooded bedroom" and produced a batch of images with that prompt. There will be some great ones that are very artistic. One had water coming in through a broken window and pouring onto the floor to create the flood. It is just a matter of working with it and ideal if you can digitaly change the images to enhance them. It is excellent for an artist. kevin laidler
Customer service???? You’re joking right?!?!
The quality of the images and videos are good AFTER YOU SEND HOURS UPON HOURS trying to get the AI to pay attention to your prompts and you finally just settle for what it outputs because you’re out of cash. The Midjourney AI will OFTEN just ignore clear direct prompts and do its own thing and will doggedly keep giving you the save thing even after you’ve dramatically changed your prompts. There used to be a “dislike” button to help evaluate the AI output that they removed that. AND IF YOU COMPLAIN TO BILLING (because THERE IS NO OTHER CUSTOMER SERVICE) the billing department CANCELS YOUR SUBSCRIPTION WITHOUT EVEN ASKING YOU!!!!! Someone is making a lot of money with Midjourney and giving NOTHING back to the consumer.
1 Stern ist dafür noch zu viel
1 Stern ist dafür noch zu viel. Es setzt nicht um, was man promptet! Ich liess die Prompts von einer KI erstellen oder sogar mit der eigenen Midjourney-KI und die Bilder werden trotzdem überhaupt nicht so wie der Prompt.
Best of the best
Best of the best, using it since it doesn2T have web page, from discord.
This company is a catch 22 of screwing…
This company is a catch 22 of screwing people.
The image generation struggles to make hands without floating fingers or a random 6th finger, so you have to retry many many times to get a barely acceptable image...
And if you retry enough times before giving up, they refuse to refund your subscription because "you used our tool too much to qualify for a refund".
They literally have incentives to make bad images so they can deny refunds in bulk.
Don't bother signing up with them. Their images just suck.
It’s a decent app to use
It’s a decent app to use, only if you have a premium subscription..me being a designer, you need to generate a lot of options! That is something where I feel I get restricted.
Ita not free there is no free version…
Ita not free there is no free version of AI generated photos without subscription i have tried them all now. They advertise as free and then to register they take your email address to send you a code then bam it sends you straight to a subscription page and wont let you do anything without paying. Such a scam. False advertising all round.
new dashboard and format is great thank you!
The new format is great thank you! I've been a subscriber since V 5, is that three years ? Generated millions of images. So awesome to see the dashboard now within the Create option. Much easier to opt into moodboards and styles. Thanks! Also, greatly appreciate the enhanced and improved motion and movement within the videos, and the lower burn rate of credits. Thanks for being a reputable company and creative partner ! Keep it up ! (also love the new text generation, although naturally the latest from Chatgpt and Gemini/Banana slightly edges that out).
Not worth it at all
Not worth it at all. I gave it a couple of hours and then I gave up. I was sure I was missing something, but no, It can't even create an image from a simple prompt.
Midjourney doesn't always deliver and uses up your credits
Here are a few things to consider before going with Midjourney:
1) You can only edit image to image using a computer not a phone. This is frustrating.
2) While Midjourney has created some beautiful images and animations, it can be frequently wildly off the mark following instructions. I have asked for specific images and it has provided images that are not at all relevant to the request. The frustration of this is compounded by the waste of generation credits. I think it's unfair and costly when the AI doesn't give you what you want and you burn through your credits quickly.
Very disappointed!
I only used Midjourney for about two hours and that was more than enough. The platform is extremely frustrating to use, especially on mobile—confusing, outdated, and far from user-friendly.
There’s also no proper way to test the service before subscribing, so you’re basically paying without knowing if it works for you.
Despite such minimal use, my refund request was denied, which says a lot about how they treat paying users.
Honestly, not worth the money.
Afsaneh. R
Shocking Services go elsewhere
Customer service straight out of the Wild West — except at least cowboys got things done.
Here it’s just laziness, ignored queries, and zero accountability.
Don’t expect a response unless they suddenly feel like doing their job (which will be never).
Once they have your money from these con-artists you are on your own!
This is really bad
This is really bad. No prompts really work. A total waste of money. Stay away from this....
it does exact opposite of what you describe! highly unpleased
I bought this program to design tshirts. It does exactly the opposite of what I describe in clear detail. I ask that it gives back to me the image in a canva ready png format to paste on a tshirt and even a free most common ai program is able to do it but midjourney does not do it. I do not recommend at all!
Took my money
Took my money, gave me 30 images and a wall asking for more cash
I paid for a MONTHLY subscription. A MONTH. I got roughly 30 images before being locked out with three weeks still left on my billing period. Their solution? Buy more fast hours on top of the subscription you already paid for, which by the way expire after 60 days AND require an active subscription to even use them. So you're paying to access the thing you already paid for.
Relax mode is a joke. I didn't even get that. Just a popup telling me to spend more money.
This is not a subscription service. It is a vending machine that eats your coins and then asks you to buy more coins. The $10 tier exists purely to hook you and immediately make your creative life miserable enough to upgrade. It is bait. I am the fish. I will not be the fish again.
Support? What support. Discord is not support. A server full of other confused paying customers is not support.
I have initiated a chargeback. I have moved on. Ideogram is free and doesn't treat me like a cash extraction opportunity.
Never again. Not for $10, not for $30, not for anything. You had one chance and you blew it spectacularly.
Not a good exp
When you see this name, run as fast as you can.
SYSTEMIC FRAUD: Midjourney Purges Professionals & Individuals to Mask Infrastructure Deficits
Midjourney is currently operating a predatory business model that is fundamentally hostile to both high-output professionals and dedicated individual creators. While marketing "Pro" and "Mega" plans intended for rigorous work, the company utilizes a primitive detection system that fails to distinguish between a fast human workflow and a scripted bot.
The "Efficiency" Sabotage & Lifetime Bans:
Whether you are a studio professional meeting a deadline or an individual power-user refining a vision, Midjourney’s backend sensors now flag human productivity as "aggressive automation". This isn't security; it is a technical failure. To cover for their brittle infrastructure, they issue permanent, lifetime bans to their most skilled users. They don't just stop your service; they blacklist your identity for the "crime" of being efficient.
The "Unjust Enrichment" Cycle:
Deceptive Billing: Midjourney accepts premium fees for "unlimited" tiers, then terminates those accounts—often within days—the moment a user begins to utilize the actual value of the subscription.
Seizure of Capital: Upon issuing a lifetime ban (nearly always a false positive), Midjourney refuses to issue a refund, effectively seizing customer funds for services they have intentionally stopped rendering.
Black-Box Ethics & Ignored Appeals: Despite charging professional prices, Midjourney provides zero human-tier support. There is no real appeal process; you are banned by an algorithm, judged by a bot, and completely ignored by the staff. My formal appeals have gone unanswered for days, proving that their "support" is a facade.
Operational Verdict:
David Holz’s "vision" has devolved into an unaccountable digital dictatorship. The company lacks the transparency and reliability required of a professional utility. If you are efficient, you are a liability to their bottom line—and they will treat you like a criminal to justify the ban.
FINAL WARNING:
Midjourney is a high-risk platform. If you work at a professional pace, they will flag you as a bot, ban you for life, seize your subscription fee, and ghost your appeals. Do not provide this company with your credit card information unless you are prepared to file a bank chargeback to recover your stolen funds.
They made it (on purpose) a bit scatchy…
They made it (on purpose) a bit scatchy to cancel subscription.
Midjourney is scamming paying subscribers with fake "automation" bans to steal your money.
Midjourney might have decent image generation, but their business practices are predatory, anti-consumer, and borderline fraudulent. If you are a professional, a designer, or simply someone who actually plans to use the service you paid for, DO NOT give them your money—especially not for an annual subscription.
Here is the dark secret Midjourney doesn’t want you to know: they actively punish and ban their power users.
If you have a steady, focused workflow—tweaking parameters, doing rapid iterations, adjusting moodboards, and actively generating prompts to get the right aesthetic—their notoriously janky system will suddenly lock you out and permanently ban your account.
The reason they give? They will accuse you of using "automation, scripting, or third-party tools." This is a 100% fabricated lie.
It is a well-known, widespread issue that Midjourney’s auto-moderation bots cannot tell the difference between a bot and a human user who simply works quickly. If your manual workflow is too fast or too efficient for their liking, they slap you with a fake automation ban. The reality is that they just don’t want paying users utilizing a high volume of server time, so they use this fake "automation" excuse to cut off people who actually use the platform efficiently.
This systemic failure comes straight from the top. The founder, David Holz, comes across as completely delusional and entirely out of touch with the reality of his own product. If you listen to him speak, he constantly philosophizes about the "aesthetics of the future," "collective imagination," and the grand vision of AI, while willfully ignoring the fact that his company's basic infrastructure is broken and his paying customers are being robbed. He treats Midjourney like a personal philosophical art project rather than a professional software service. This delusion trickles down into their entire business model: they don't care about the professionals, artists, and designers who are actually funding them, because we are just an inconvenience to their "vision."
Because of this top-down arrogance, there is zero customer support. There is no manual investigation. You can submit all the appeals you want, explicitly begging them to review your session logs to prove you are a human manually typing prompts, and they will completely ghost you. They will ignore your emails and refuse to refund the remainder of your expensive annual subscription.
They are systematically taking money for annual plans, banning innocent users under the false pretense of "scripting" simply because they clicked too fast, and pocketing the cash without providing the service.
This company does not want artists or professionals with steady workflows; they want casual users who will pay $200+ and forget to use it. If you try to use Midjourney as a serious tool, you will be falsely accused of botting, permanently banned, and robbed of your subscription fee.
Take your money and your workflow to other platforms, or any other competitor that doesn’t treat its paying customers like criminals to fund a CEO's vanity project. Avoid Midjourney at all costs.
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