Midjourney is not even the best ai art generator anymore, and I'm so glad they've fallen because their "customer support" is an absolute joke. I've never been treated so horribly by "customer support... Ver más
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Consulta las opiniones de los clientes
Midjourney’s service didn’t end up being the right fit for me personally — the output just wasn’t what I was looking for. That’s a subjective call on my part, not really a knock on the product its... Ver más
Be careful before subscribing. The credits run out very quickly, and you're constantly pushed to spend more money. Even after I cancelled my subscription, I was still charged. The cancellation button... Ver más
Even when using Claude to prompt it, results are weird, inconsistent. Got 6 usable pictures for a whole month usage, not worth it
Información sobre la empresa
Escrito por la empresa
Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. Midjourney is focused on design, human infrastructure, and Artificial Intelligence (AI).
Información de contacto
Estados Unidos
- billing@midjourney.com
- www.midjourney.com
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Unlimited may not be ... please read.
I am writing this as a warning. Midjourney can and may permanently ban you even without a violation of their terms of service. I know this to be true because it happened to me 12 days ago.
I have generated many beautiful images on Midjourney, but can no longer do so.
I received the dreaded: "Unauthorized automation and third party apps" message and was unceremoniously banned.
I believe I know what happened, but no one at Midjourney will answer any of my queries. What I believe happened is this: I was, and in fact, still am on the 15 "fast" hours per month with the following perks:
Standard Plan Features
15h Fast generations
SD and HD video generation
General commercial terms
Optional Fast hours top ups
3 concurrent Fast image jobs
3 concurrent Fast video jobs
>>Unlimited Relax image generations<<
Use Editor on uploaded images
____________
But ...
The Unlimited Relax image generations is apparently not so unlimited, as I sometimes filled the relaxed queue with the maximum of 10 just before bed. These would be slight variations of something I found pleasing. Then I would let them run. If it took an hour or eight I didn't care. Since the variations only required changing a single parameter, I could fill the queue in something less than a minute. I never timed this as I manually entered the data and was on Unlimited Relax image generations.
Other than that one jarring speed bump with neither recourse nor confirmation my time with Midjourney was quite positive. I leave it to you the reader to decide if my account of the events leading to my ban is plausible.
It is rather puzzling that no one from Midjourney will even tell me how I was captured for being "automation like," so I have had to use my best guess as to why.
If you read the terms of service it does state that a member may be banned from the service for any reason(which is effectively also NO REASON) and therein lies the peril.
I love the AI service, but question the utterly baffling lack of customer service.
Very non-intuitive
Very non-intuitive, very bad.
Studied and researched for months on prompts and parameters to get a decent image, which has proven to be near impossible.
-- q4, ((())), ultra-realistic, hyper-realism, clear lines, human, -- no girl, -- no teen, -- no child, realistic human hands, mid-30s, late 30s, modestly dressed, long sleeves, floor length dress, traditional Victorian gown, fully dressed -- no butterflies, -- no flowers, vivid colors, soft hair, silky hair, etc... the list goes on.
Doesn’t matter what you do... if you do something in the beginning with birds, butterflies, flowers or whatever, it will keep putting them in even when you specifically say not to.
No matter how hard you try to get a decent image of a decently dressed adult female you almost always get images with the face (the only face that looks real btw) of a 12 year old on an overly sexualized body wearing lingerie style clothes that often have the behind and boobs falling out, and sometimes completely nude boobs that may or may not have nips.
Trying to get this to stop I keep getting they do this deliberately as part of the moderation supposedly to protect children 😒 ... umm, these images would be a pervs dream.
They're highly inappropriate. So many are so inappropriate that when you request a description of the image or try to vary or rework it, it is rejected as inappropriate. Uh, midjourney makes these images then flags them as inappropriate even though all the prompts and parameters are clearly trying to get a clean decent image.
That's if you can even get a clean image that doesn't have 7 fingers on each hand that look mangled because they're twisted up so badly.
Faces that look like they've been melted, twisted and janked up.
Images many times look like something you would see in a Frankenstein film... either a distorted or child's face, on a scantily dressed/overly sexualized body with partial nudity or full nudity of bare boobs. With shoulders and arms of a very muscular man. Legs that may end at the knee or that are twisted backwards so the feet face the wrong way and have somehow been made to look like a swimming salamander. Hair that looks matted, fuzzy, often not looking like hair at all.
Want vivid, bright, clean colors... good luck. Most likely will get colors that look like the bottom of a swamp.
Have refrained from asking for help directly because after spending months looking at how to do the prompts (thinking it was just me) I ended up seeing several people across several platforms saying when they asked or pointed out issues their accounts were blocked 🚫 without a refund, nor given any reason for why. One person saying this, hmm maybe. But several? Too many for it to not have truth to it.
These subscriptions cost from several hundred dollars to about a thousand dollars annually.
May find my account has been blocked after this review, but truth is truth. And, if I had seen some truth first it would have saved me several hundred dollars.
Don't waste your money here.
If I could give 0 stars, I would.nce with this service has…
I subscribed to their AI because I’m working on a video project and I needed a tool that could make simple artistic adjustments to images. That’s all I expected. But instead the tool failed to understand my very basic adjustments requests. And out of all the illustrations I had planned I only managed to finalize 3 in 10 days!!! The AI couldn’t even keep the basic composition of the image. It would completely ruin it. It honestly felt less like artificial intelligence and more like artificial stupidity. If this is the future of AI tools, then the future clearly needs better standards. The most frustrating part is their refund policy. They hide behind a 20-minute GPU rule to refuse refunds, even when the tool clearly doesn’t deliver what it promises. In my case I only used a small amount of my plan, barely exceeding the 20-minute limit, because I was mostly trying to fix errors caused by their own AI, yet they still firmly refused my refund request and refused to consider any context, any explanation, or even a partial refund. There is a support agent named Soar that was replying like a bot, and at one point, he/she even told me he/she was ending the discussion there!!! Since when does a support agent decide when a customer conversation is over? Very rude!
Your Work is NOT Private but Public
I work in the creative entertainment industry, so I was looking for ways to quickly build scenes. I had my company fork out for a year's subscription only to find out later that none of your work is private; it’s all public. So what is the point of paying for a subscription? This is something they should tell you up front. Besides, the image generator sucks, better off using a free service. I hate this company and will do everything in my power to steer others clear of it.
Je confirme une vrai arnaque
Je confirme une vrai arnaque, sur le site vous avez de belles images mais en réalité impossible de faire ce que vous souhaitez. Heureusement que je n'ai payé qu'un seul mois pour "essayer" je me suis désabonné au bout de 2 heures après N'ACHETEZ PAS !
Terrible product
Terrible product, overall a terrible site with poor UX. Highly recommend avoiding this overrated wasted of money
i heard midjourney from my friend and…
i heard midjourney from my friend and paid for 10 dollar subscription, i tried it 5-10 minutes but did not liked and asked for refund they refused. i called my bank for chargeback. trash app and useless.
Terrible software and terrible customer support
Terrible user experience. You can get significantly better results with the free version of chat gpt. I requested a refund only about an hour after I bought a month subscription and they refused saying I “used it too much” horrible customer service and horrible software
Forever might not be long enough for this to work
Have attempted twice now to input a prompt for an image to be generated from, the three bar rotating thinking widget just kept spinning.. over it.. it has not delivered even after the 4 minutes for each prompt given. Don't bother with it (was trying it "for free")
It is so bad
It is so bad. I wasted a hundred bucks all gone down the drain. I honestly cannot believe how bad the AI in midjourney is. It doesn't understand any of my prompts Even simple prompts like keep the camera angle still, it doesn't do anything you ask it to. It was so frustrating. Do not subscribe into this guys, there are so many cheaper ai platforms for video generations out there like Envato, Dzine, Seedance pro. Envato is unlimited too but for half the price compared to midjourney. Midjourney is utterly so dumb, I could not generate anything! It could not understand even the most simple prompts.
$10 Isn’t the Point – Midjourney Steals with Impunity and Hides Behind a Predatory Policy
Midjourney just confirmed what a scam their operation is: after wasting hours of my time on their broken platform, they flat-out refuse any refund and declare (Brandon) "this answer is final and we will not be entertaining any further debate."
I paid $10 for the Basic plan to upload one image and generate a few subtle variations—basic advertised functionality. Instead: constant errors ("Variations on Editor jobs is not supported"), disappearing buttons, failed workarounds, inconsistent garbage outputs, and a worthless AI assistant. I spent roughly 2 hours troubleshooting their bugs with zero usable results. All that "GPU time" gets counted against me.
Their policy? Refunds only if lifetime usage <20 GPU minutes total (across your entire account history, including Relax/Fast modes). It's engineered to be impossible: you can't properly test or fix their issues without blowing past the limit, so they keep your money even when the service fails completely.
Support first (Gus) cited my old 5.67 hours from years ago (mediocre experience, but I gave them benefit of the doubt they'd improved—newsflash: they haven't). Then Brandon shuts it down with "no refund, no debate." No accountability, no exceptions for technical failures.
Yes, $10 is small change—but that's the point. Companies like Midjourney count on people shrugging it off as "not worth the hassle." They take your money, deliver defective service, waste your time beta-testing their mess, and refuse refunds because the amount is too tiny to fight. It's not okay. It's theft by design, and I'm tired of businesses thinking they can get away with it just because it's low-value.
This pattern explains their abysmal 1.6-star Trustpilot rating (Bad, based on ~320 reviews): widespread complaints about refunds denied, broken features, outdated AI lagging competitors, poor support, and billing traps.
I've filed a chargeback with my bank and will keep pushing. Don't give them your money—there are far better AI tools that actually work and respect customers.
Midjourney Standard Plan ($30/month): Overpriced and Outdated – 0 stars
Paid $30/month for 15 Fast GPU hours + unlimited Relax Mode. In reality: ~500-700 decent V7 images/month before hitting slow queues (5-40+ min waits). Outputs still glitchy – bad anatomy, errors in lettering, poor prompt follow-through, generic art.
Competitors crush it: Leonardo.ai ($24-36) gives 1,500+ high-quality images; Ideogram ($20-32) excels at text; Flux Pro APIs cost $0.04-0.09/image for similar volume.
Arbitrary bans, no refunds, ethical issues (copyright lawsuits). Not worth it in 2026 – quality lags, costs more, annoys users. Throwing money away; switch to better options!
Strict refund policy that ignores real user context
The following reflects only my personal experience.
I did not intend to renew a yearly subscription. The charge occurred due to auto-renewal. After noticing it, I canceled the subscription immediately and chose not to continue using the service.
I contacted Midjourney Billing Support and provided my order details privately. The charge was confirmed, but a refund was refused solely based on an internal policy, with no prorated adjustment, no manual review, and no consideration of unused time.
While this approach may comply with the written rules, the experience it creates is that the policy makes no distinction between active long-term usage and an unintended renewal followed by immediate cancellation and no further use.
In this case, the entire financial burden is placed on the user, even when the service is not used at all after renewal.
I am sharing this not to target any individual or request special treatment, but to highlight a gap between policy execution and reasonable user expectations — a gap that I believe deserves broader visibility and reflection.
Midjourney Deleted My Creation w/o Warning
I have used Midjourney for about 3 months with the Pro level plan and plus paid extra for the Fast Hours. This month I was shocked to find that they deleted about one-third of my created contents. They did not write me any comments to express their intention. The only reason I could I assume was that they decided to ban the use of some words in the prompt. That being said, you never know when you are going to lose your work.
I was preparing to present my AI work for upcoming job interviews. Now, they destroyed my plan. Given the uncertainty storing the work on their server, I do not trust using their AI platform.
Les rendus sont certes magnifiques
Les rendus sont certes magnifiques, très artistiques... seulement le problème est qu'ils ne respectent absolument rien de ce qu'on demande, on a beau s'escrimer avec des prompts peaufinés avec Grok et Chat Gpt le résultat est le même : rien à voir avec ce qui est demandé ! Ça frôle l'arnaque en fait. J'ai résilié après 2h d'efforts vains. Même Nano Banana, loin d'être irréprochable, est bien plus respectueux de ce qui est demandé dans les prompts.
J'en suis pour 12 € TTC à mes frais, pas grave, mais fuyez Midjourney !
no progress
No 4k Rendering, no model improvements in more than a year. Loses completely to other competitors.
Used it for a year, but it was a bad decision.
Fallen way behind. It isn't any good anymore.
It was good just over a year ago when its competitors were weak but for most people today even ChatGPT is a better art generator and there are far better options for animation/video.
I was a subscriber to whatever plan was above basic last year and I'm still subscribing on a basic plan now as I forgot to turn off auto renew. I'm locked in until next January unfortunately. I'd sell it to someone else right now for a third of what I just paid for it.
Midjourney is great if you want to make one single image that isn't too specific and captures an atmosphere.
But I was trying to use it to illustrate books, and those types of images require consistency and the tool needs to do exactly what I tell it to do and not make stuff up. Midjourney is absolutely hopeless at that even on the least 'creative' settings. Even when you input the images and characters you want it to resemble.
Images aren't consistent at all. You get 4 images per prompt and you know when you hit send that at least one of them will be absolutely unusable with bizarre features that wouldn't work in any setting you want to apply them in, and as often as not the other 3 are not doing what you told them to do.
I'm writing this because my basic subscription fast prompts ran out today and it told me to upgrade or wait till February to get more. Last year I was in the same position and I upgraded. But now, you know what? I am not going to reward this crap application for taking 12 prompts and edits to generate 1 usable image by getting an upgraded subscription.
I'm really not that demanding, but Midjourney is excrutiating and annoying to work with and it is easily the bottleneck on my projects. I hate doing the artwork on my stuff and I'm just going to use ChatGPT from here on out.

Respuesta de midjourney.com
Midjourney is broken
Midjourney is going downhill and it seems the devs are asleep at the wheel. Too much focus on rolling out updates and new features, instead of just making sure the features that already exist are stable and optimised and functioning properly. I returned to Midjourney today for the first time in months, only to find that blend mode is broken, half my photos won’t upload and the support section is excruciatingly slow to the point of being practically vacant. I am shocked. I thought after months away from it, any surprises I might have would be positive, but it was wholly negative. It has become seriously degraded. How could Midjourney let this happen?!
Literally used it for less than 10…
Literally used it for less than 10 minutes and was severely disappointed with it's abilities, asked for a refund and they refused.
It sucks!!
It sucks!!! You can barely create anything because of copyright filters and content violations! Try creating any advertisement content for your brand? nope. It wonßt let you or is unable to create any logos or text.

Respuesta de midjourney.com
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