midjourney.com Opiniones 

372
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Midjourney is not even the best ai art generator anymore, and I'm so glad they've fallen because their "customer support" is an absolute joke. I've never been treated so horribly by "customer support... Ver más

Valorada con 5 estrellas sobre 5

Midjourney’s service didn’t end up being the right fit for me personally — the output just wasn’t what I was looking for. That’s a subjective call on my part, not really a knock on the product its... Ver más

Valorada con 1 estrellas sobre 5

Be careful before subscribing. The credits run out very quickly, and you're constantly pushed to spend more money. Even after I cancelled my subscription, I was still charged. The cancellation button... Ver más

Valorada con 1 estrellas sobre 5

Even when using Claude to prompt it, results are weird, inconsistent. Got 6 usable pictures for a whole month usage, not worth it

Información sobre la empresa

  1. Proveedor de software

Escrito por la empresa

Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. Midjourney is focused on design, human infrastructure, and Artificial Intelligence (AI).


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

372 opiniones

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1 estrella

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Ha contestado el 21% de las opiniones negativas

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1,6

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99 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Sometimes you just run out of words

Sometimes you just run out of words. You’re paying for an expensive monthly subscription – but for what? For not being able to generate any images because the system is completely overloaded. When you try to generate a picture, it just says “starting.” And that’s it. Nothing happens. Only after refreshing the website can you finally create an image again. Bravo! Truly impressive performance…

15 de septiembre de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hello Maria, we appreciate you sharing your frustrations with the service. You can view the Server Status by visiting https://www.midjourney.com/help .

While we are unaware of any specific issues that may have led to the issue you've described, the servers can experience high volumes of traffic during certain periods. To learn more about the generation speeds, you may visit https://docs.midjourney.com/hc/en-us/articles/32016412137741-GPU-Speed-Fast-Relax-Turbo

Otherwise, you can try refreshing your web browser to ensure your connection to the service.

Valorada con 1 estrellas sobre 5

Canceled my subscription but still was…

Canceled my subscription but still was charged. Don't recommend

24 de agosto de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hello Anastasiya, our system does not collect payment if the subscription has been cancelled, so we'd like to investigate this further. We have requested further contact information from you here in Trustpilot.

Valorada con 1 estrellas sobre 5

Changement a leurs guise de ce que comprend votre abbonement

J'ai pris un abonnement BASIC plan d'un an parceque ils promettait des heures de relax mode illimité dans ce cas. La ils ont changé les règles en cours de route et je perds donc cette avantage. Si j'avais su je n'aurais jamais pris l’bonnement pour 1 an. Je n'aurais même pas continué . Ce n’est normalement pas légal de changer les options comprise une au moment de la prise de l’abonnement

12 de septiembre de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hi Les photos de vanessa,

Thanks for your feedback, and we apologize for any confusion with regards to your subscription. We're unclear as to what feature changes you are referring to as the Standard, Pro and Mega plan all have Unlimited Relax mode image generation, which is unchanged.

Valorada con 1 estrellas sobre 5

Régression de l'outil AI

Régression de l'outil AI, passez votre chemin, il y a toujours des hallucinations, max deux mots pour essayer d'introduire du texte ça déforme de tout, le style cartoon, 3D ou Pixar, disney etc pas plus de 2-3 personnages ou animaux ou autres, ça créer des hallucinations, déformations des visages, mains, pied bref tout y a rien qui va

11 de septiembre de 2025
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Respuesta de midjourney.com

Thank you for taking the time to share your experience with Midjourney. We understand how discouraging it can feel when generations don’t match what you had in mind, especially with more complex prompts.

Many members see prompting as both a science and a creative challenge, experimenting with different approaches can often lead to surprising and exciting results. If you’d like to explore this further, we suggest reviewing our documentation here https://docs.midjourney.com/docs/prompts or by visiting the #prompt-craft channel on the Midjourney Discord server.

Valorada con 1 estrellas sobre 5

Modération trop élevée, refus refund

Impossible d'utiliser l'animation de mes images car ce sont des monstres style anime et donc la modération considère que ce sont des pokémons.
Refus de remboursement.
Edit answer at midjourney comment : I post where they said didn't get any answer, it was happening not on one or two pictures but almost on everything I spent months to generate before and that I payed them for it.

7 de septiembre de 2025
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Respuesta de midjourney.com

Thanks for sharing your feedback. Moderation can sometimes flag stylized characters more strictly than intended. If you believe your prompt was blocked in error, you can report it in the #ai-mod-bugs on the Midjourney Discord server.

Valorada con 4 estrellas sobre 5

Midjourney has consistently been one of…

Midjourney has consistently been one of the best generative image AI tools on the market for many many years, especially if you want professional-level photography where you can define and maintain a certain style. I don't think there's any other tool on the market that can beat them in that regard. There are two things I wish they would implement:

1. I wish they would get good at generating text that's clean and visually appealing in the images
2. That there would be an option to create vector graphics in Midjourney

4 de septiembre de 2025
Opinión espontánea
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Respuesta de midjourney.com

Thanks so much for sharing this, it’s wonderful to hear how much you’ve been able to achieve with Midjourney, especially when it comes to maintaining a consistent, professional style.

Clean text rendering and vector graphic support are both things we know many artists and designers would find useful, and feedback like yours helps us see where to keep pushing forward.

We’re excited to see what you continue creating, and we’ll keep working to expand the tools in ways that support even more kinds of projects. Thanks again for taking the time to share your thoughts.

Valorada con 1 estrellas sobre 5

Title: Billing Issue - Charges After Subscription Cancellation

I’ve had a frustrating experience with MidJourney’s billing. I canceled my subscription at the beginning of June, but despite the cancellation, I was still charged $10 in both July and August. This feels like an unauthorized charge, as I was under the impression that my subscription had been properly canceled.

I’ve reached out to their support team with all the relevant details, and I’m hoping this issue gets resolved quickly. At this point, I’m waiting for clarification and a refund for the charges that shouldn’t have occurred.

It's disappointing to deal with billing issues like this, especially after taking the steps to cancel the service. I’ll update this review if the matter is resolved, but at the moment, I’m not satisfied with the experience.

23 de junio de 2025
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Respuesta de midjourney.com

Hello Ali Ami, our system does not collect payment if the subscription has cancelled, so we'd like to investigate this further. We have requested further contact information from you here in Trustpilot.

Valorada con 1 estrellas sobre 5

I paid for Midjourney’s Mega plan even…

I paid for Midjourney’s Mega plan even though I survive on a fairly low income, because making videos is how I make money, and some reviews convinced me it was worth it. So far I’ve spent almost $200 in 4 days. My 60 GPU hours that come with the mega plan were gone in 3 days and if I want more before next month, I have to pay a higher price for supplemental hours. And if I want 60 more hours next month I’d have to pay over $100 again. I won’t. I thought this wouldn’t be a problem because they say you have unlimited “relaxed” video generations, but they’re actually quite limited. Once you run out of “fast” hours, you can no longer extend any of the content you made with fast hours. And I submitted a video request 6 hours ago that still says “starting.” I don’t know if it’s ever going to generate, but I know that the 5 I submitted before that didn’t. I got the message “Your prompt was declared safe, but the image was against our policies. No fast hours were charged.” Great. I didn’t have any fast hours anyway. So will they be refunding my money for the relaxed hours they wasted? No.

So how did the image violate their policies? I asked for a video of holographic avatars. They were somewhat human shaped. Not “nude,”because they were not shaped to be anatomically correct in the first place and were just holograms of light and color. Just *vaguely* human shaped. There were no suspicious words in the prompts… I asked different AI to help me rewrite the prompts 3 times. If we’re teaching AI that there’s something bad about the general human shape, that is a sick degree of self hatred and a stupid move- passing the hatred of the human form to AI.

I have not been able to generate a video for 8 hours now. This is my workflow. I could have paid for a different product. This is a scam.

21 de agosto de 2025
Opinión espontánea
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Respuesta de midjourney.com

Thanks for taking the time to share your experience. It’s clear how important this workflow is for you.

Fast hours can go quickly depending on the size and number of jobs, and relaxed generations run in a queue, so wait times can vary.

If you’re seeing a job stuck on “starting” for hours, that usually points to a visual bug or a queue display issue rather than the job itself running forever. Our team can confirm what happened and clear it up for you.

If you’d like, our team can take a closer look at your account and prompts. You can reach us through the Help Center https://help.midjourney.com/ or in the #support channel on our Discord server https://discord.gg/midjourney.

Thank you again for your feedback, it helps us see where creators run into challenges and gives us the chance to improve.

Valorada con 1 estrellas sobre 5

I can only speak for the Basic plan

I can only speak for the Basic plan - it's NOT worth your money. Cancelled my subscription the day after subscribing.

21 de agosto de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hi Christian,

Thanks for taking the time to leave a review. The Basic plan is our most cost-effective plan and is still packed with features.

For just $10/mo you can access image and video generation, along with features such as the powerful Editor tool which can be learned more about here: https://docs.midjourney.com/hc/en-us/articles/32764383466893-Editor

If you choose to upgrade from the Basic plan, you will get even more Fast time to use across your projects.

Valorada con 5 estrellas sobre 5

It's the best AI for push the limits...

It's the best AI for images and short animations these days. I've tried many options like Google's models, open source Stable Diffusion, Kandinsky, and others, but Midjourney is made by very smart engineers, and they have included many talented works from artists in their source dataset. It's the best AI at the moment.

They’re making a new push in video creation, and I’m looking forward to when they introduce 3D model generation to make our world a better place for people.

21 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This site is designed to milk money

This site is designed to milk money. It quickly tries to charge for services which should be free and on one occasion actually tried to charge $200 for something I had not requested- cant get much help from support

15 de agosto de 2025
Opinión espontánea
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Respuesta de midjourney.com

Thanks for your review, Barrie. We see that you signed up for the Basic Plan (you requested it) and used your subscription to generate a mix of images and video, ultimately exceeding the limits of our refund policy. https://docs.midjourney.com/hc/en-us/articles/25386088618253-Requesting-a-Refund

Unfortunately, generations consume GPU time which costs money, which is why Midjourney is a paid service. If you need more GPU time, you can consider upgrading or purchasing Fast time separately.

Valorada con 1 estrellas sobre 5

There’s no useless website like midjourney.com

There’s no useless website like midjourney.com. I used this website for a few months, and their support is really bad—you won’t get any help from them. Now I use Ideogram. There are many websites like MidJourney that charge less, provide similar results, and offer better support. So I think it’s best to avoid this website. This isn’t just my opinion; many people have complained about this site.

25 de julio de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hi Mahmudul,

Thanks for sharing your feedback about your experience with Midjourney. We're sorry to hear that our service and support didn't meet your expectations during the time you used our platform.

We have various resources available to make sure you're getting the most out of your subscription. You can access the #prompt-craft channel on the Midjourney Discord server for live help or check out our help site: https://docs.midjourney.com/hc/en-us/articles/32023408776205-Prompt-Basics

For billing and account issues, our team responds to most inquiries within 24 hours, so it's unclear where you think Midjourney falls short. Feel free to email us at billing@midjourney.com if we can assist further.

Valorada con 1 estrellas sobre 5

A waste of money and RAM

This app, or site, or AI, whatever it is, is just pure trash! I don't really understand what the hype surrounding this AI is for but my experience with it has been beyond horrible. I see a lot of videos on youtube praising mid journey and bro, I'm now convinced these creators are paid to sell us lies. I had to unsubscribe from every AI review YouTuber that made a misleading false positive review on mid journey. I truly dislike bashing people's efforts and creations but this AI site is total garbage. The thing can't even follow the simplest prompt "remove." It's seriously struggling to remove one person from an image it generated. A person I didn't even ask it to add. You added this person bro, you mustn't fail to remove them. Like...bro, you just CAN'T!! And when it kinda managed to remove them, it replaced them with a broom. A BROOM! I don't what humans look like brooms and I didn't ask for no brooms bro. I ask it to generate a hospital patient room and it gives me a hospital hallway with patients beds in the freaking hallway, with patients on them. The only thing I loved about them is how quickly they processed my refund. It was instant. As in quilt-trip instant. I do understand that AI has a long way to go but mid journey has a long journey to go. I don't think I'll ever use this site again, even if it got better, this just gave me trust issues!! Mid Journey? More like Safe Journey bro!

14 de agosto de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hi there,

Thanks for taking the time to share your feedback. We're sorry to hear that you feel Midjourney did not meet your expectations.

AI image generation is still evolving, and while we strive to provide the best possible outputs, we recognize that the technology doesn't always produce the exact results users envision. Your specific examples about image editing and prompt interpretation are valuable feedback that helps us understand where improvements are needed.

Usually, these issues can be resolved by improving and adjusting your prompt. We'd like to recommend a few resources you can use:
- https://docs.midjourney.com/hc/en-us/articles/32023408776205-Prompt-Basics
- Visit the #prompt-craft channel on the Midjourney Discord channel for live help with your projects

We're glad to hear that our refund process worked smoothly for you, and appreciate you acknowledging that aspect of your experience.

Valorada con 1 estrellas sobre 5

I canceled my subscription on August…

I canceled my subscription on August 10, but they still charged me on August 13 for the following year. I couldn’t believe it.

13 de agosto de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hello Naing Shin Khaloong, our system does not collect payment if the subscription has cancelled, so we'd like to investigate this further. We have requested further contact information from you here in Trustpilot.

Valorada con 1 estrellas sobre 5

I was completely disappointed by the…

I was completely disappointed by the poor quality of the outputs. Does not follow simple prompts, nor add any value to other free tools. waste of meny.

4 de agosto de 2025
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Respuesta de midjourney.com

Alpha, we understand your frustration with getting results that don't match your expectations. We disagree and feel that there is tremendous value for the money in even the Basic plan subscription.

As for improving your outputs, there are several techniques that can improve your prompt following and output quality.

For better prompt adherence, try using the quality parameter to control processing time and detail. In Version 7, you can set --q 1 (default), --q 2, or --q 4 for increased detail and GPU time. It may help to be specific about what you want rather than what you don't want.

Here's an article that you may find useful:
https://docs.midjourney.com/hc/en-us/articles/32835253061645-Art-of-Prompting

Lastly, the community can provide additional help in the Prompt Craft channel on Discord or the Prompt Craft Room on web.

Valorada con 5 estrellas sobre 5

Il miglior alleato creativo per immagini e video

MidJourney è diventato uno dei miei strumenti creativi preferiti. Prima con le immagini e ora anche con i video, mi sta permettendo di dare vita a idee che fino a poco tempo fa erano semplicemente irrealizzabili. Ha semplificato il mio flusso di lavoro e, allo stesso tempo, lo ha arricchito con possibilità visive che non avrei mai pensato di poter ottenere così facilmente.
Anche se “capisce” meno di Sora in termini di interpretazione delle istruzioni, non c’è dubbio: per qualità visiva, sia nelle immagini che nei video, è il miglior generatore che abbia mai provato.

8 de agosto de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hi Behind Sibode,

Thanks for taking the time to share your experience. We're thrilled to hear that Midjourney has become your platform of choice.

We're glad you agree that Midjourney images and videos are the best available and that you've been able to simplify your workflow while incorporating new and exciting visuals for your projects. Stay tuned for more!

Valorada con 3 estrellas sobre 5

lenti miglioramenti...sul fronte assistenza

5 agosto - mi hanno scritto e mi restituiscono una parte del tempo consumato per un erore del programma...ora la mia esperienza è migliore...metto tre stelle...vi aggiorno
2 agosto - Cambiata recensione in peggio...qunado le rispote del servizio di assistenza sono peggio che non rispondere...è evidente che siano supponenti e poco propensi... se avete un progetto di un video...sarà meglio aspettare tempi migliori ...Per ora pessima...un invito a cambiare programma..purtroppo ho esaurito i crediti in 10 minuti per un errore interno al programma...ho ricaricato ma non riesci a generare che 4 video a 5 secondi che poi ti esaurisce il credito...decisamente troppo costosa...reputo tecnologicamente di buona qualità ma rapporto con il cliente pessimo...in attesa di una seconda risposta...la prima non era ricevibile..ricaricato di nuovo e finita con la generazione di 8 video da 5 secondi e 10 immagini che hanno generato i video...2 erano completamente sbagliate in base al prompt. vediamo vi aggiorno io sono gasatissimo ma deluso da assistenza e costi...non sono chiari come consuma il tempo...nel piano base non si possono fare i video più lentamente e quindi li fanno pagare troppo!

2 de agosto de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hi Ch,

We understand your concerns about video generation costs and customer support. We're glad to hear that the support team was able to issue a partial refund to resolve the matter.

It seems you've encountered some of the key aspects of how video generation works in Midjourney. When it comes to video generation costs, videos consume significantly more GPU time than regular images - about 8x more.

While all plan tiers can generate videos in Fast Mode, only Pro and Mega plans can generate videos in Relax Mode This explains why your Basic plan credits were consumed so quickly.

You may wish to consider upgrading to Standard, Pro, or Mega plans for more Fast hours monthly or you can also purchase additional Fast time from your account page.

Valorada con 1 estrellas sobre 5

Nobody censors as much as Midjourney

Nobody censors as much as Midjourney. A complete waste of time.

8 de julio de 2025
Opinión espontánea
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Respuesta de midjourney.com

Hello Wilhelm,

We can understand your frustrations with moderation, particularly when trying to get into a creative "flow state".

Midjourney aims to keep the platform accessible and welcoming to all users through a moderation system. This system uses multiple layers: AI-powered filters, community reporting, and human moderators who are experienced users.

The system is designed to balance creative freedom while preventing misuse, though it's acknowledged that the AI moderation isn't perfect and sometimes blocks content incorrectly.

If you encounter prompts being blocked that seem appropriate, you can:

Try rewording your prompts using different language, break complex ideas into simpler components, or press the "Appeal" button when offered to have a more sophisticated AI review the decision.

Valorada con 1 estrellas sobre 5

Extremely disappointing experience.

I signed up for Midjourney using my Google account and paid for the Basic Plan. When I tried to log back in using the same account, I was suddenly prompted to sign up again — as if my account never existed. All of my design work is gone.

To make matters worse, support now expects me to provide a full breakdown of my banking details just so they can try to track the account. That is completely unreasonable.

I’ve cancelled my subscription. This experience was frustrating, unprofessional, and a total waste of time and money. I would not recommend Midjourney to anyone who values their creative work or expects basic account security.

28 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was so excited, but then..

I was so excited! I dutifully went through so many tutorials before even purchasing, and while it gave a monthly amount, it actually required an annual payment, but I did it! Mid journey promised to be life -changing!

I ended up using up all of my credits pretty quick because I had difficulty with the prompts. Not the problem of mid-journey, that's me not being a good techie. But, eventually we came to one 5-second animation generation that would have worked. Hallelujah! Went to extend it to actually work with the video only to find out it was banned as inappropriate.

My video was of a soap in the shape of a fish swimming through a gentle pond, jumping out of the pond into human hands that would then use it as soap. There's really nothing inappropriate about that, but it is banned as being animal abuse.

When the error message comes up, it does give the option of notifying developers if you think the banning was an error, which I did, over and over and over. Nothing came of that. There is no direct customer service email other than billing. Instead, you are forced to join discord, which is an entirely new and confusing platform you have to learn in order to figure out what to do, and even then, you can message support all you want and there's only useless responses.
Using the billing email I got a response that mid-journey has no way of unflagging inappropriate material (a fish soap being used to wash hands in a video). In other words, all that time was wasted for a video that was never going to be able to be done anyway.

My recommendation to mid-journey is that if it is going to ban videos because the AI doesn't understand them, it should do it at the 5-second generation stage rather than at the point someone wants to try to edit their videos. You have to keep in mind, new users have to learn first how to work the program, and apparently using up all of your credits in one sitting while trying to learn is not that uncommon. It is not cool that you put in so much work only to find out you can't use it when you finally figure it out, and you've been on it too long, or spent too much time learning, you can't get a refund.

Additionally, both the email I did receive from the billing department as well as all responses to my messages in discord... I think they're AI, not human. The discord responses simply referred you to the tutorial each time with the same boiler plate response, even though I worded my question differently. The tutorial only warns against inappropriate material but does not delve into what happens if the AI interprets innocent material as inappropriate.

The billing email response came back to me within seconds of me sending it, no human could have responded that quickly. And even then, boilerplate, you can cancel your account and ask for a refund, which you can get provided you have not used up a certain amount of time, but if you have, no refund, and since you've canceled your account, you can't use it anymore so they basically keep your money for nothing.

I understand using chat bots etc. to streamline communications, but mid-journey has zero method and zero assurance that there's a human anywhere.

I am trying several AI programs simultaneously to find one that will work. Creatify and open AI both have live human customer service. It might take a couple days, but they're there for you. Just the customer service issue alone would have been enough to dump mid-journey in favor of the other two, neither of which I have decided upon yet as my forever ai.

I do not understand this wave of the future. There is no human interaction, the company decides all rules, and there is no recourse or communication whatsoever to the customer. The humans receiving the income from this are probably sitting on a beach letting AI handle all the work, which I will never accept as a person who works in the real world. Even more, I am still scratching my head trying to figure out what it is about a fish soap that would make it inappropriate. If it's animal abuse using a fish soap, Lord help me when I got to the point of using the dog soaps!

16 de julio de 2025
Opinión espontánea

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