Midlands Conservatory & Garden Furniture Opiniones 

288
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was my first time I have ordered furniture online without first seeing it in person having recently purchased the Daro Fernwood Suite ( which is beautiful and well made ) for my Conservatory.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Installation of our Pergola is complete, it looks really good and your installation team were brilliant even carrying on in the pouring rain! I would like to compliment Jemma and Darren for the ex... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely Kettler furniture from this company who offer genuine, flexible and honest customer service, which is so hard to come by! Thanks to Jemma in customer services especially. We will look to alwa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can’t rate Midlands Cane Furniture highly enough! We’ve made a couple of purchases from them, a Kettler outdoor sofa set, and more recently an Alexandra Rose patio table, chairs and cantilever paras... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para jardín
  2. Tienda de muebles de mimbre
  3. Accesorios para muebles
  4. Tienda de muebles
  5. Jardín
  6. Tienda de muebles de exterior

Escrito por la empresa

Midlands Conservatory & Garden Furniture is an established family-run business of 30 years, specialising in quality outdoor living products and indoor cane furniture. We offer competitive prices on all brands and products, as well as knowledgeable advice and friendly service for any enquiry. We recommend visiting our Sales & Display Unit in Kibworth (Leicestershire) to view a hand-picked selection of garden & conservatory furniture as well as gazebos/pergolas and other accessories. Customer service is the most important factor within our company; our phone lines and Display Unit are open 7 days a week, so you can speak to our well-informed family team whenever you like. We will work with you throughout your enquiry to ensure you receive the best information, best advice, and best price - any time of the year. We look forward to receiving your enquiry, and helping you further!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

288 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(288)

32 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding Family Run Business

We have had the pleasure now of ordering Kettler garden furniture through this amazing and extremely professional and friendly run family business on two separate occasions. The first was during Covid and the second more recently when the storms damaged our outside table. Jemma and her family provide a first class service to their customers from a pricing prospective, delivery and after sales service. They really care about their customers, which I have to say is becoming more unusual day by day. I would absolutely recommend them to anyone looking for garden furniture. An absolute pleasure to deal with. Peter and Jill

15 de marzo de 2024
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Dear Peter & Jill, Thank you very much for taking the time to write such lovely feedback - it means a lot to us and we are very grateful for your business on both occasions.

All the very best to you both.
The Midlands Team

Valorada con 5 estrellas sobre 5

A company who care.

We ordered a Desser 6 piece set of conservatory furniture from this family company ,we had first class service throughout ,Jemma was very knowledgeable and helpful ,delivery just over a week later ,by Rory and Brian who could nt have been more helpful.
Thank you to all ,a proper personal service ,so unusual these days .

28 de febrero de 2024
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you very much for your lovely feedback for the team, Jude. We are very grateful for your business. The furniture looks amazing in your conservatory!
Best Wishes,
The Midlands Team

Valorada con 5 estrellas sobre 5

Amazing customer service and advice

Amazing customer service and advice. I bought some patio furniture and the price was incredibly competitive - best value I could find online. Delivery was excellent and I’m so thrilled with the products. A proper family business with proper standards - will definitely be ordering again and recommending to friends and family.

2 de marzo de 2024
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you very much for taking the time to write us such a kind review, Tess. We are very grateful for your positive feedback, and of course, for your order. So pleased you are happy with your new furniture too.
Best Wishes,
The Midlands Team

Valorada con 5 estrellas sobre 5

Brilliant Customer Service

I've had the pleasure of ordering two items for my clients from this company. On both occasions they have been fantastic to deal with, and Jemma is brilliant at making sure things run smoothly. Will definitely be ordering from them again, and would recommend them to anyone looking for Garden Furniture. Thank you.

6 de marzo de 2024
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you so much for your lovely review, Becca. We are very grateful that you have taken the time to give your feedback, and also for your business.
Best Wishes,
The Midlands Team

Valorada con 5 estrellas sobre 5

Very positive experience

We had a very positive experience in purchasing our Kettler Fiji Garden suite. The price we paid was very competitive and the service was excellent both pre and post sales. On the basis of our experience we would certainly use this company again in the future

23 de febrero de 2024
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you very much for your lovely feedback, Peter. We're very grateful for your order and hope you enjoy your new furniture!
Best wishes,
The Midlands Team

Valorada con 5 estrellas sobre 5

A very friendly family run business

A very friendly family run business. I’d highly recommend them and they are very good value too.

11 de febrero de 2024
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you so much, Sarah. We're very grateful for your review, and for your business.
Kind regards,
The Midlands Team

Valorada con 5 estrellas sobre 5

The customer service is outstanding

The customer service is outstanding. Delivery very quick and efficient, and communication was excellent.

2 de febrero de 2024
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you so much for your kind feedback, Sue. Thank you also for being such a great customer of ours.
Best wishes,
The Midlands Team

Valorada con 5 estrellas sobre 5

High Quality service

This is a family friendly family run business that it was a pleasure to purchase some great quality garden furniture from. The Customer Service experience was first class from a pricing, service, delivery and after sales perspective. I strongly recommend this Company!

30 de junio de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you, Tim :) Very grateful for your review... here's hoping for some nice weather so you can use your furniture set all summer long!
Kind regards,
The Midlands Team

Valorada con 5 estrellas sobre 5

Just taken delivery of my second order…

Just taken delivery of my second order from Midlands Conservatory & Garden Furniture, with additional pieces now added to a conservatory seating set which was initially purchased from them last year.
Still the same outstanding level of service and positive 'can do' attitude to business, complemented by excellent personal customer interaction and great prices.
I'm sure I'll be in touch again soon for something else!!
Best wishes to Darren, Jemma and the rest of the team for a busy and profitable 2024!

28 de diciembre de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you very much for your kind words, Brandon. We are very grateful for your continued business.
A very Happy New Year to you, and all the very best.
The Midlands Team :)

Valorada con 5 estrellas sobre 5

Superlative service

An outstanding family run company. From enquiry to delivery I felt valued and respected.
Old fashioned values dedicated to ensuring customer satisfaction.
Worth 10 stars!

24 de octubre de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you very much for your kind and positive feedback, Terry. We are very grateful for your business, and for your review (apologies for our late response). We hope you are enjoying your furniture :)
Many thanks,
The Midlands Team

Valorada con 5 estrellas sobre 5

Top notch service and quality

We needed new cushions for some outdoor furniture which we have in Spain. I spoke to Jemma who was extremely helpful in sourcing them and and a very good price. I would thoroughly recommend this company for all your garden furniture needs.

7 de septiembre de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you so much for writing such lovely feedback, we really appreciate it! The pictures of your refreshed furniture over in Spain look amazing; thank you for sharing these.
Thank you again for your continued business.
All the very best,
Jemma
Midlands Conservatory & Garden Furniture

Valorada con 5 estrellas sobre 5

Customer service second to none .

Excellent customer service from start to finish - would 100% recommend Midland conservatory & garden furniture . Gemma was so good to deal with .
10 out of 10 👍
Neil / Tracy

19 de septiembre de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Hello Neil & Tracy, Thank you very much for your kind feedback. We are so happy you are pleased with your new furniture and our service :) All the best to you both.
The Midlands Team

Valorada con 5 estrellas sobre 5

The most professional service I’ve…

The most professional service I’ve received in a long time. We visited the warehouse on Saturday and was met with such a friendly greeting. No pressure sales but informative and genuine conversation about our requirements. We received our delivery today and again was met with helpful service along with quality products. Father and son assembled my order in my rear garden and even took away the packaging. We can’t wait to start using our new outdoor garden furniture (with fire pit). Thanks guys… top service! (The window man and family).

10 de agosto de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you very much for your lovely feedback, Victoria, we really appreciate it, and hope you enjoy your new furniture :)
All the best,
The Midlands Team

Valorada con 5 estrellas sobre 5

Customer service review

Excellent customer service from Jemma and Darren. I had looked for sometime to find a corner sofa set and it was excellent to be able to visit the showroom and see such a good selection. Jemma was extremely helpful with unbiased advise and even let us rearrange the showroom to reflect my garden 😊
Customer service was friendly,helpful and professional, delivery was fast and delivered with a smile even on the wettest day we could have had.
I purchased the Kettler Palma mini corner sofa set, perfect for the smaller garden but still able to seat 8
Thank you again and I would not hesitate to recommend Midland Conservatory and garden furniture

20 de junio de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you so much for your lovely review, Sharon! We really appreciate this, and also the images you sent us of your Palma Mini Corner Set :) The weather has improved since your delivery, haha, so hopefully you have had a chance to get some use out of it! Thank you again for your order.
Kind regards,
The Midlands Team

Valorada con 5 estrellas sobre 5

Fabulous customer service

Fabulous customer service. We found the same furniture elsewhere for same price but because of the great friendly service returned here to order. Sourced a matching set from elsewhere that they didn’t sell to go with what we were ordering. Delivered within a week. Small showroom but huge amount online and they will talk to you personally about any of it.

16 de abril de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you very much for your lovely review, Lisa. We really appreciate the kind feedback and appreciate you choosing our family business to purchase from :)
Thanks again,
The Midlands Team

Valorada con 5 estrellas sobre 5

Fantastic service from a lovely family…

Fantastic service from a lovely family run business.
From the moment I made the initial call about some help and information on a patio set, the service was out of this world.
Jemma and Darren went out of their way, to not only provide me with information, but also offering competitive pricing and super quick delivery.
I highly recommend this company.

25 de mayo de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you very much for your kind feedback, we really appreciate it :) We hope you are enjoying your new furniture in this lovely weather.
Thank you again for your order.
Kind regards,
The Midlands Team

Valorada con 5 estrellas sobre 5

Friendly service and prompt delivery of…

Friendly service and prompt delivery of quality garden furniture.

30 de mayo de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you very much for your kind feedback, we really appreciate it!
Kind regards,
The Midlands Team

Valorada con 5 estrellas sobre 5

Couldn’t have been more helpful

Couldn’t have been more helpful, answered all questions we had, were very friendly and delivered really quickly. Would definitely order from here again!

4 de mayo de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you very much for your kind feedback, we are very grateful for your order, and hope you are enjoying your new furniture so far!
Kind regards,
The Midlands Team

Valorada con 5 estrellas sobre 5

Absolutely brilliant service and beautiful furniture

Absolutely brilliant service from start to finish. Everyone was helpful and friendly over the phone and so accommodating when it came to the delivery. We live in a town house and the only access was through a neighbour's garden and over an 8 foot wall! This was no problem to the team at all - they even delivered in the evening. The furniture itself (Kettler Palma mini) is beautiful and fits our modest town garden perfectly. We're looking forward to a bit more chilling time this Summer! Thank you again

4 de mayo de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

We are so grateful for your feedback Kathryn, thank you very much for writing such a lovely review. We are pleased you are happy with our service, and your new furniture. We're sure you will get lots of use out of it! Have a great Bank Holiday Weekend.
All the very best,
The Midlands Team

Valorada con 5 estrellas sobre 5

Top-notch company for online shopping

Probably one of the best online shopping experiences I've had from start to finish. I always worry about buying furniture online, as bulky items are rarely delivered unblemished but now I know somewhere I can shop again with complete trust. A couple of minor snags were dealt with swiftly, efficiently and to my complete satisfaction. Communication is excellent with immediate responses and prices are very, very competitive.

19 de marzo de 2023
Opinión espontánea
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Respuesta de Midlands Conservatory & Garden Furniture

Thank you very much for your lovely feedback, we're really glad you're pleased with your purchase & our service. Enjoy your new furniture!
Kind regards,
The Midlands Team

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