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Mighty Campers - Perth Opiniones 

54
TrustScore: 3.5 sobre 5

3,3

2 Redcliffe Road, 6104 Redcliffe, Western Australia, AU


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

We has a 9am flight and called the contact number provided by the company when picked up the van. We asked if there was an before hrs drop off and we were told no. We ended up dropping the van of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We enjoyed our 4 week road trip. Pick up and drop off went smoothly. However we would like to recommend a more thorough check over between rentals. The hot water heater did not work. The catch on a dr... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Good experience, but Mighty is the brand for their oldest campers, so expect lots of noise inside when you're driving (we had to yell at the top of our lungs for the kids to hear us), and broken/age... Ver más

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Valorada con 5 estrellas sobre 5

Have just enjoyed a trip to the North West, specifically Coral Bay, before being chased off by Tropical Cyclone Narelle. Despite this small set back, the 6 berth camper performed admirably. I was expe... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de alquiler de vehículos recreativos

Escrito por la empresa

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


Información de contacto

  • 2 Redcliffe Road, 6104, Redcliffe, Western Australia, Australia

  • 1800 821 824

3,3

Medio

TrustScore: 3.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(54)

311 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible support from THL/Mighty Campers after several issues

The camper was handed over to us in an unacceptable condition. It was very dirty at pick‑up, the living‑area battery was almost empty (forcing us to spend our first day searching for a charging point), and the grey‑water tank and sink were blocked. As a result, the kitchen, toilet, and shower were unusable for several days. The plumber who eventually fixed it mentioned he had seen the same issues in many Apollo campervans.
What made the experience even worse was the poor support from THL. Despite multiple calls, it took five days before the issue was resolved. Although we eventually received a partial reimbursement, it required significant time, effort, and persistence on our part.
Based on our experience, we cannot recommend THL.

9 de marzo de 2026
Opinión espontánea
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

We regret to hear about the condition of the campervan upon pick-up and the issues you experienced with the battery, tanks, and sink. We're also sorry for the delayed support and the effort required to get reimbursement. We appreciate your feedback and will address these concerns to improve our service.

Valorada con 5 estrellas sobre 5

The van was spacious and very smooth to…

The van was spacious and very smooth to drive, we didn’t have any issues in our trip!! Very happy

24 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Thanks for your review Amanda! We are so happy you enjoyed your trip.

Valorada con 1 estrellas sobre 5

Bed Bug Nightmare - Replacement Apollo Van

After booking this van over 5 months ago! Paid in full 2 weeks prior to pick up, after being the 2nd person to check in, still had to wait a further 2.5hrs to collect a van. We didn't get the Mighty van, it was replaced by an Apollo. Which ended up having bed bugs. So weekend was terrible! Linen didn't smell clean either. But when your down south 3.5hr from Perth, not much you can do other than try and fix it! But once theyre there, it is hard to get rid of them.

23 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

We're very sorry your van wasn't ready and to hear about the bed bugs and the linen. We appreciate you bringing this to our attention, and we'll investigate these issues. Thank you for your feedback.

Valorada con 2 estrellas sobre 5

I would NOT do it again

I would NOT do it again.
On pick up of the van it was really dirty and smelly .
I can deal with used, as it is a rental, but not this dirty. All dishes grimy, towels smelling like old oil and someone's socks under the seat.
With broken fridge latch and bars, scattering our food everywhere.
Didn't get broom, fan or wineglasses, as listed in equipment ,only on request provided
Waited multiple hours at pick up for our dirty van.
Broke down on the first day and had very unresponsive and difficult communication with thl over multiple days.
Dealing with them felt unprofessional, but the dirtiness was already a deal breaker
Paid extra money for the cleaning pack and was dirtier at pick off then when I dropped it off.
Would not recommend for a friend.

22 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

We appreciate you taking the time to share your experience. We're sorry to hear about the van's condition, missing equipment, and breakdown issues. We'll address the cleanliness and communication problems you encountered to improve our service. Your feedback is valuable.

Valorada con 3 estrellas sobre 5

Not very clean and it leaked really bad

The motor home was missing a plug so we couldn’t wash up, it was pretty dirty, as in I had to scrub the benches, cupboards and bathroom and when it rained the roof leaked over the bed and down the wall all over the bed. The bed was soaked.

28 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Thank you for your honest feedback. We’re sorry to hear that the cleanliness of your camper didn’t meet expectations. That’s something we take seriously, and we’re always working to ensure every guest arrives to a clean and comfortable space.
Your comments help us identify where we can do better, and we appreciate you taking the time to share your experience.

Valorada con 1 estrellas sobre 5

Bad customer service

When we picked up the van we were told that between 9-11am is busy. We arrived at 10:42. We did not get our van until 13:47?
When we got the van it was filthy. It had not been cleaned. The camp chairs were broken, we only ended up with 2. Rita served us on pick up and did everything she could. Your company cost us a half a day travel and the result was we didnt finish the intended journey.
Your service is ridiculously lousy and I would avoid using any part of the THL group in future. We didnt get a mighty as per we recieved a maui.

28 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

We appreciate you taking the time to share your experience. We're very sorry to hear about the long wait time, the condition of the van, and the issues with the camp chairs. This falls short of our standards. We'll address your concerns to improve our service and vehicle preparation. The points you raised are important to us.

Valorada con 5 estrellas sobre 5

Have just enjoyed a trip to the North…

Have just enjoyed a trip to the North West, specifically Coral Bay, before being chased off by Tropical Cyclone Narelle. Despite this small set back, the 6 berth camper performed admirably. I was expecting an older camper at pick up - what we got was a near new 'Maui' (@mauimotorhomes) Mercedes (with just 22k on the clock). A pleasant surprise was the 'Crosswind Assist', which definitely got a workout. My family of four was very comfortable. All included equipment worked well. This was my 2nd time hiring from Mighty - and will happily use their services again.

12 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Thanks again for your review Justin! It's great to hear you had an amazing trip (Tropical Cyclone aside).

Valorada con 5 estrellas sobre 5

Excellent vehicle

Excellent vehicle, onboarding and timely check in and check out

14 de febrero de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Thanks for your review. We are so happy to hear everything went well and you enjoyed your holiday.

Valorada con 1 estrellas sobre 5

The caravan was not clean and check…

The caravan was not clean and check equipments properly before handover to customer, cause danger to driver.
I was very disappointed with the service.

16 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

We regret that the caravan's cleanliness and equipment caused you concern and a disappointing experience. We appreciate you bringing this to our attention, and we will investigate these issues.

Valorada con 5 estrellas sobre 5

Ease of use of the campervan was…

Ease of use of the campervan was outstanding. Pick up and drop off process was easy and convenient.

18 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Brilliant! Thanks so much for your review!

Valorada con 1 estrellas sobre 5

Gave us a different vehicle which had…

Gave us a different vehicle which had so many problems broken chairs no inside table grey water tank full on pickup dirty cooker engine had a massive all leak we had to fix on our journey windows dirty could go on and on staff did not have any interest on return just wanted to get you out

18 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

We appreciate you bringing these issues to our attention. We're sorry the vehicle provided had numerous problems. We'll investigate these concerns to improve our vehicle preparation process.

Valorada con 5 estrellas sobre 5

March 2026

March 2026. I'm happy with the rental and the deal I got from the company. The 6 berth was perfect for our family.
The staff were friendly and helpful. The company is very trusted

11 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Thank you Liliane, we really appreciate your positive review and are so happy you enjoyed your camper!

Valorada con 4 estrellas sobre 5

Service and response from staff was…

Service and response from staff was great.
The rear seat back cushions would be much better if they were curved a bit AK: bucket seat style. Found them uncomfortable for longer distances and continually siding sideways.

4 de febrero de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Thanks for your feedback! So glad to hear our crew were super helpful. We've passed on your suggestion for the cushions to our build team.

Valorada con 3 estrellas sobre 5

Powerless

Dear staff,
This is our 3rd time using your company.
We never had issues in past but this time it was different. The motorhome had an electrical fault, water had sipped in one of the outlet plugs, causing the power to trip when connecting to the main power at the camp site. Our itinerary is Exmouth and Monkey Mia with a stop in Hamelin pool. So now we are in 40 degrees heat with flies everywhere and two young kids.
During the first 3 days I try to contact roadside assistance: it's a public holiday and I couldn't get help straight away, staff on the phone was trying to help but kept saying that they had to forward my case to head office. On the 4th day roadside send us a mechanic at our campsite in Exmouth. He gets the van started(yes we also had issues with the battery) but tells us that we need an electrician to solve the main power issue. I call roadside assistance and talked with Jake (maybe Jacob), he tells me that he has been in Exmouth a couple times and fully understand the situation. He got us an appointment with a mechanic and with the help of an electrician they fixed the problem in 3 hours. The rest of the holiday was smooth sailing.
In conclusion I consider myself lucky because I leave here in WA and me my family were able to navigate through this difficulties, thanks to a lot of Aussies that helped us along the way,
But what if we were tourists from overseas, that had planned a trip of a lifetime.

9 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Hi Aniello, we are so sorry to hear of the power and battery issues you had with your camper. This is clearly not the standard we aim for with our vehicles and will look further into our pre-hire checks to ensure this doesn't happen again. We understand how upsetting and inconvenient this would have been. We are so glad Jake was able to get you sorted and, on the road, again so you could enjoy the rest of your trip. Thank you for taking the time to give us your feedback. It's much appreciated.

Valorada con 5 estrellas sobre 5

It was a real experience and a great…

It was a real experience and a great Adventure for us to travel 18 weeks in all countries of Australia. The Motorhome was in good condition, some Water leaks on Windowframes and around the AC from the roof. 15000 km about with 11l/100 km was ok.

5 de marzo de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Oh wow, what an adventure! We are so sorry to hear you had a few issues with water leaking though. Your feedback has been given to our Perth crew. We hope to welcome you again soon!

Valorada con 1 estrellas sobre 5

Really bad quality motorhome

Really bad quality motorhome. A lot of thins were broken or did’nt work in the vehicle. We wait 2,5 hours to have our motorhome.

16 de enero de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Hello Mathieu, we are sincerely sorry to hear that certain aspects of your rental experience didn't meet your expectations regarding the vehicle quality and equipment. Our rental fleet includes vehicles from four years old, but we aim for all units, regardless of age, to meet the high standards we strive to uphold. Thank you for sharing your feedback.

Valorada con 5 estrellas sobre 5

EVERYTHING YOU NEED

Reliable - as you would hope for! - van in good condition. Very clean, comfortable, and everything necessary for a few weeks on the road. Third time using Mighty in 4 years and wouldn't hesitate to go back. Highly recommend to others.

17 de febrero de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Hi Roger, it was a pleasure having you back for a third trip! We love hearing about our guests returning time and time again. We look forward to welcoming you back for a fourth! Thanks for your review.

Valorada con 4 estrellas sobre 5

Had a blast easy to get around

Had a blast easy to get around. Second time we have hired a Van. Just think the insurance is over the top.

1 de diciembre de 2025
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Thanks for your review Jason. We look forward to welcoming you back for a third time!

Valorada con 4 estrellas sobre 5

Great 9 day trip except for one thing..

We had an absolute blast on our 9 day trip in WA! Our van was great, we didn't have any problems other than the fuel tank and fuel gauge lied to us. Don't trust it! We were told the tank may have not been as full as we thought. We had a 380km trip on night 1 with 490km on the gauge and we ran out of fuel 8km from our destination in the middle of no where. A jerry can would be a great piece of equipment to include with the van hire. Other than that, we had no problems at all. Would definitely book again (but take a jerry can!)

10 de enero de 2026
Logotipo de Mighty Campers - Perth

Respuesta de Mighty Campers - Perth

Hi Paige, thanks for your review! We're so sorry to hear about the fuel gauge and take your suggestion of a jerry can on board. So happy to hear the rest of your trip was a blast!

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