Overall we had a great experience renting our first campervan with this company. Although the service centre was very busy, the staff were efficient, patient, knowledgeable and friendly. We did have... Ver más
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2 Redcliffe Road, 6104 Redcliffe, Western Australia, AU
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Overall we had a great experience renting our first campervan with this company. Although the service centre was very busy, the staff were efficient, patient, knowledgeable and friendly. We did have... Ver más
La empresa ha respondido
Took over an hour to pick up, it was damaged and dirty and unable to use the bed in the sitting area as it had collapsed. Fridge was broken and door would open when driving. We didn't get everything w... Ver más
Our road trip was great, the mechanic part of our campervan worked perfect during over than 7.000 km However the equipment it’s a little bit poor, even with the platinium option; 2 plates, 2 forks, 2... Ver más
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The product that I chose came with the Platinum Pack which makes everything so much easier. It came with all the amenities and covered insurance so that you could drive with ease. I did have a... Ver más
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Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.
2 Redcliffe Road, 6104, Redcliffe, Western Australia, Australia
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had trouble withj the exist hired vehicle and they quickly gave me another replacement, which is what should have been an additional cost and upgrade.. as it almost brand new Maui 6 berth

Respuesta de Mighty Campers - Perth
We did not get what we ordered, crockery was missing, baby seat not fitted end up upgrading to fit a baby seat at our expense

Respuesta de Mighty Campers - Perth
The van was fine, did the job, could do with a diesel heater though. However the pick up process was appalling, took us 2 and a half hours. The booking system and staffing need to be addressed. You can’t let everyone book a van to pick up at the same then not put the staff on to meet demand. If we had of been told when we got there it was a least a 2 hour wait we would have gone and done something else but instead just kept getting told not to much longer.
THL you need to stagger your pick up times in busy periods.

Respuesta de Mighty Campers - Perth
The staff were very helpful and the camper van was ready on arrival, clean with all you needed to get you going.

Respuesta de Mighty Campers - Perth
Friendly people in Perth. We tried to avoir the pic hours, but the waiting time was still a bit long to pick up the camper, about 2.5 hours.
The camper is easy and confortable to drive. It was in a good condition, few damages but everything functionnal. However, those campers are not autonomous. You must go to a plugged camping every night. Even after a full charge overnight, the battery does not last more than 12 hours with only the fridge ON and everything else OFF. Despite the sun ans lond hours of driving, the solar panels are not sufficient to compensate the consumption of the fridge (or the service battery is in bad condition). Our fridge was full and we almost lost everything inside. We discussed with other customers that had the same experience.
Except for this, which is annoying considering the price of the renting, we have been happy with our experience with mighty camper. The return of the camper was straight forward, without any complication.

Respuesta de Mighty Campers - Perth
We tried several times to trade the Deuce plus for a better camper. Each time, we were sent away more dismayed than the last. Theoretically, every rep we spoke to tried to help. Unfortunately, we ultimately were disappointed.

Respuesta de Mighty Campers - Perth
Great experience, other than the extremely long wait to get the van on pick up.

Respuesta de Mighty Campers - Perth
the mighty camper we booked became unavailable, we were given a Maui RV with a different configuration to the Mighty RV we booked, not happy.
Alos, we unfortunately left some personal belongings in the RV upon return.
We advised THI Redcliffe via e mail of this as it was after business hours. We returned the following morning to collect our belongings only to be told they could not find them, they had disappeared.
Do not understand how 'things' can just disappear.
Extremely dissapointed.

Respuesta de Mighty Campers - Perth
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