25/28 High Street, BA1 5AJ Bath, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had an emergency trip to Millets Bath due to broken hiking boots ahead of the ten tors challenge. James was helpful, knowledgeable and assisted us in buying a fantastic new pair of boots along with... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service in the Bath store. I have visited this store twice in the last 4 months and on both occasions have found exactly what I needed with the help of the sales advisors. Very help... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service today at Millets in Bath with Nicky. She helped me buy everything we needed for my daughter’s first Duke of Edinburgh weekend. Highly recommended

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My son is doing his DoE Bronze this year, and we visited Millets to purchase walking boots and other essentials for him. Josh, the sales assistant, was such a sincere and helpful young man. He ga... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Bath

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

931 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

Excellent customer service in the Bath…

Excellent customer service in the Bath store. I have visited this store twice in the last 4 months and on both occasions have found exactly what I needed with the help of the sales advisors. Very helpful staff without trying to sell you something you do not need.

17 de abril de 2026
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

James was invaluable to buy hiking boots

We had an emergency trip to Millets Bath due to broken hiking boots ahead of the ten tors challenge. James was helpful, knowledgeable and assisted us in buying a fantastic new pair of boots along with amazing in-soles that we wouldn’t have thought to purchase. A very professional experience.

27 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

James was an absolute legend

James was an absolute legend. Super friendly and kind

27 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service today at Millets in…

Excellent service today at Millets in Bath with Nicky. She helped me buy everything we needed for my daughter’s first Duke of Edinburgh weekend. Highly recommended

27 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service and advice

Excellent service by James over repeated visits to get supplies for Ten Tors expedition. Very good advice and a good choice of options in stock in the shop. Can't beat being able to actually try things on!

20 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Alfie was really helpful

Alfie was really helpful. Helped me make informed decisions about items needed for an upcoming trip.

19 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! We were fortunate enough to be helped by Alfie, who was so attentive and good at his job. He wouldn’t have known it but we’d been in many store that day trying to find my 9 year old comfy shoes last minute for his first residential trip away. My kid has SPD and shoes can be really hard to find. Alfie was calm and patient and not at all pushy. My kid was over the moon and skipped out of the shop wearing his new shoes. Thank you so much, will absolutely shop here again!

18 de abril de 2026
Opinión espontánea
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Respuesta de Millets - Bath

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

James- very helpful

My son and I were served by James - we needed walking boots and he was so helpful and knowledgeable with nonl pressure to buy. We ended up getting different walking boots that were more comfortable from a different shop but went back to buy a few things from Millets given all the advice he'd given us.

10 de febrero de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service from Gary and some…

Great service from Gary and some perfect discounted products for the walking season ahead! Always a good pop-in opportunity :)

17 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Gary was very helpful helping me choose…

Gary was very helpful helping me choose two good tops . Good advice all round.

16 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I had excellent customer service from…

I had excellent customer service from James at your Bath store yesterday, nothing was too much trouble for him, so thank you.

14 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

A quick visit to purchase nikwax…

A quick visit to purchase nikwax products,and was served by Gary
Very helpful and knowledgeable member of staff
Well done Gary top marks

9 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

James was super helpful and…

James was super helpful and knowledgeable in recommending kit for our son’s upcoming school trip. Thank you James.

21 de marzo de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent and good value

I've searched lots of places, unsuccessfully, for a rucksack chest strap, yet Millets have it with loads of extras, all for £4. Cheers to Millets and to your incredibly helpful and friendly staff

5 de abril de 2026
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful and honest experience— Thank you, Josh!

My son is doing his DoE Bronze this year, and we visited Millets to purchase walking boots and other essentials for him.

Josh, the sales assistant, was such a sincere and helpful young man. He gave us very genuine advice and was extremely patient with my teenage son—and with me as a parent who knows very little about this!

What we really appreciated was that he wasn’t trying to sell us the most expensive items or lots of stuff, but instead gave honest recommendations based on what my son actually needed. He took the time to explain everything clearly and made the whole experience easy and reassuring.

7 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Rucksack

Thank you James! Your help and knowledge of rucksacks was brilliant. Great advice and really knew the product. You would never achieve such great service online, huge choice in store where you can try them on.
Thank you James, your service was awesome.

24 de marzo de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The service in store was just perfect

The service in store was just perfect . Gary was so helpful and accommodating. A truly wonderful shopping experience, something that cannot be taken for granted these days.
Great work Gary

8 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Gary served me

Gary served me, was extremely helpful and helped me find exactly what I needed. Overall very pleasant experience and would shop here again

9 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service by Alex today making sure…

Great service by Alex today making sure I had the right walking shoes

8 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I so enjoy visiting Millets in Bath

I so enjoy visiting Millets in Bath. The staff are so friendly and helpful. Gary is always full of useful advice and nothing is too difficult for him to sort out. I was trying to find just the right walking trousers today and after some time and discussion about sizing, comfort and practicality we found just the right pair! I will be back soon for my next Peter Storm great value product!

8 de abril de 2026
Opinión espontánea
Logotipo de Millets - Bath

Respuesta de Millets - Bath

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

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