Millets - Brighton Opiniones 

302
TrustScore: 5 sobre 5

5,0

Unit 3, Air Street, BN1 3FB Brighton, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Helpful, patient staff. Sadly didn’t have 1/2 sizes so didn’t purchase what I went for but found other items to buy instead. I did write a review berating that I was not awarded my ‘BLUELIGHT’ discou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The shoes I ordered were delivered very quickly by Royal Mail. I was kept well informed of the delivery process by Millets.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Interesting reading reviews and how many mention staff by name and how helpful they were. I saw two staff in the store I went into, both pleasant enough, but did I know who they were? Not a clue.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Both members of staff in today were super helpful, kind, and knowledgeable. I’ve shopped at the Brighton Millets several times and honestly it’s always a great experience. Whether it’s knowledge aroun... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Brighton

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • Unit 3, Air Street, BN1 3FB, Brighton, Reino Unido

  • 01273 964665

5,0

Excelente

TrustScore: 5 sobre 5

302 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(302)

5729 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The shoes I ordered were delivered …

The shoes I ordered were delivered very quickly by Royal Mail. I was kept well informed of the delivery process by Millets.

5 de junio de 2026
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I was looking for a decent walking…

I was looking for a decent walking boot and Mike at the Brighton Millets really knew his stuff. He provided a customised service asking the right questions to determine my needs and then made some excellent recommendations. I came away feeling confident that I had purchased the right boots for me. Thanks Mike.

4 de marzo de 2026
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Flawless experience

Flawless experience, Harry took the time to listen to what I needed, made recommendations and brought multiple sizes of shoes for me to try so I could make and informed choice. Love my comfy new walking shoes thank you!

9 de febrero de 2026
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Mike was very helpful

Mike was very helpful. The boots he chose for me are awesome. I climbed that mountain! Thank you

8 de febrero de 2026
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Easy buying and very easy return to…

Easy buying and very easy return to store with prompt refund.

31 de enero de 2026
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I went to this store originally for an umbrella during rain. Customer service by the lady was excellent as well as Mike.

I went to this store originally for an emergency umbrella and found an amazing one click open and close one. Best umbrella. So naturally i went back only this time for backpacking equipment. Having never been myself, Mike was so patient and kind and very well informative regarding the equipments in store and others. Was able to understand what i was looking for and recommended to me the items that would suit my needs. Honestly well informed staff like mike makes shopping for a new hobby so much more enjoyable and stress free... Even though half the fun is getting the gear together and research, it helps to have an experienced camper in store. Thanks Mike, i have a few extra items i need to get and i trust that Mike will guide me without recommending equipment i wont need.

5 de febrero de 2026
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Best help I’ve had in store in long time

Got it be honest, not a fan of writing reviews but the help I got from Mike at Millets in Brighton store was beyond brilliant. He got me fitted with correctly fitting walking boots and observed issues with my feet had never noticed. So knowledgable and helpful and no BS.. will most certainly buy from there again. Fantastic customer service and help!

22 de enero de 2026
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Needed a new pair of walking boots…

Needed a new pair of walking boots after the last ones fell apart. Mike asked about what I actually needed them for and then recommended a pair that were actually cheaper than the ones I had been looking at. Gave some great advice about actually using them and I was in and out with some great boots in under ten minutes. Would definitely recommend.

20 de enero de 2026
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Damon was really nice and very good at…

Damon was really nice and very good at his job. I’ll definitely come to millets more

20 de enero de 2026
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Really helpful and quick service today…

Really helpful and quick service today from Mike when buying some new walking trainers! Always a good experience shopping here

31 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful staff

Elea gave me some helpful advice when I was choosing which walking shoes to get.

31 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Mike was super helpful and gave me…

Mike was super helpful and gave me great advice on the best bag for my travelling trip. He gave me some great tips on travelling which I really appreciated. Definitely would recommend if wanting to know which equipment is best for your trip.
Thanks again

29 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service, thank you Mike!

16 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service.

Extremely helpful & cheerful chap (Mike) in Brighton.

17 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

We saw Mike who helped pick some new…

We saw Mike who helped pick some new walking shoes, very friendly and helpful. Thank you

9 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent shop

A great little shop. Needed some new walking shoes. Staff ever so helpful and friendly. A real find off the beaten track.
Five stars..

14 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

We were served by Damon

We were served by Damon, who was very helpful and insightful on the products we were hoping to purchase.
Excellent customer service.

13 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Thank You

A very busy Saturday afternoon and all the staff were still extremely helpful and friendly especially Damon
Thank you very much
It made our shopping experience so much more enjoyable

13 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer care from Michael…

Excellent customer care from Michael and his colleague at Millets in Brighton. Seeking a pair of walking boots a couple of weeks ago (Nov 25), but with a bone defect in one foot, Michael patiently explained options and gave his recommendation. Well versed in all aspects of outdoor and sports activities; knowledgeable about products, I am certain every customer of this Millets branch will be well satisfied with the attention they receive from the Brighton team.

21 de noviembre de 2025
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The customer service was very…

The customer service was very exceptional and the assistant was knowledgeable. Very helpful and friendly

4 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Brighton

Respuesta de Millets - Brighton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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