Millets - Hemel Hempstead Opiniones 

557
TrustScore: 5 sobre 5

4,9

185 Marlowes Shopping Centre, HP1 1BB Hemel Hempstead, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Awesome experience today at the Hemel Hempstead branch, I called up and spoke to one of the ladies and she kindly put aside a bag for me, I was a little stressed as I’m away this week. Got to store an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sales staff opened fitting room and for me and was very friendly and professional. I purchased Peter Storm waterproof jacket and trousers plus Merrell boots. Very impressed with the knowledgeable stor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into Millets Hemel for some equipment for my daughters dofe. Not really having any experience myself and having just a list to go by, we were assisted by Steven who was so knowledgeable and patie... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The zip on my new Peter Storm coat is very temperamental however when I brought it to the attention of the assistants in the store, I was made to feel inadequate and told that I could contact Mil... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Hemel Hempstead

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 185 Marlowes Shopping Centre, HP1 1BB, Hemel Hempstead, Reino Unido

  • 01442 500634

4,9

Excelente

TrustScore: 5 sobre 5

557 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(557)

5729 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

10/10 customer service from Meg

I came in for some camping gear earlier this week and was helped out by Meg (and Martin I think). They were both so kind and professional. Meg went above and beyond to help me and answer my questions. Really excellent customer service.

21 de julio de 2025
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Meg was great

Meg was great!

I went in with no clue on what tent to buy but Meg talked me through all the best options and helped me pick one out!

9 de junio de 2025
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Steven was very helpful with helping me…

Steven was very helpful with helping me order tents. Needed a few for my Scout Group and being a Scout himself, he understood.

6 de mayo de 2025
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

We came in to get hiking boots for my…

We came in to get hiking boots for my son who's doing his DofE and the service we received was amazing. Meg was very helpful and even though it was busy she didn't rush us. We left feeling very happy with boots, socks and insoles. Definitely will return to get other DofE kit.

5 de abril de 2025
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great help from Stephen in Hemel today…

Great help from Stephen in Hemel today when buying walking shoes. Knew a lot about the brands and swopped sizes for me as well.

6 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent product knowledge and wide range to choose from

I went in to buy a product to re waterproof some jackets. I was very impressed by Jenni’s knowledge about the large range of products. She was genuinely interested in making sure that I bought the right one for me. She further advised me on the best method to use the product I bought.

28 de febrero de 2025
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful staff - found best deal on several items

Two very helpful team members, they reserved me an item to collect by the end of the day, helped me check the items measurements were correct for my needs before I purchased. Whilst I was in the store, they also helped me with finding the best deal on some other items too. Very friendly, helpful team and my favourite outdoor shop in hemel.

6 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service from Kaya

I Went into millets to buy a new pair of walking boots. Kaya was extremely helpful and friendly. Great customer service!

30 de diciembre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Once again excellent customer service…

Once again excellent customer service from this lovely shop. My fave in Hemel !

30 de diciembre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, very knowledgeable and helpful team!

6 de diciembre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 1 estrellas sobre 5

Poor quality zip.

The zip on my new Peter Storm coat is very temperamental however when I brought it to the attention of the assistants in the store, I was made to feel inadequate and told that I could contact Millets customer service (which I have).
It is a lovely coat, but there is only a 50/50 chance the Zip will work.
It may be easier to cut my losses and throw the coat away.
Having contacted customer service, my case has not been taken seriously.
Waste of time and money.

5 de diciembre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Good boots and service

I was served by Steven when looking to purchase some new hiking boots. He was knowledgeable and able to give good recommendations based on his personal experience. The boots are great and I look forward to using them on many walks to come!

7 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The jacket we purchased was great and…

The jacket we purchased was great and great value for money, I often shop in millets, never have any complaints

13 de octubre de 2024
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service by Meg

11 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Another much needed purchase made from…

Another much needed purchase made from this Millets store in Hemel Hempstead, and once again served by the very friendly and efficient staff, this time round for waterproof over trousers. Could not do without this store!

30 de septiembre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Best purchase by the right team

What a great team of people. There was Joel,Ricky and 1 other and they were very helpful. I needed a raincoat but I'm very fussy on what brand. Joel managed to find me one to try and then we found the right range of what I wanted. Unfortunately it was larger than they stocked in store so we was able to order online. 2 days later I have the product. Very happy with my purchase. I will shop at millets again especially hemel town store.

26 de septiembre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Super helpful and friendly staff

Thanks to Sam at Millets Hemel Hempstead for checking the stock for me and helping me find a very last minute pair of wellies in my size almost as soon as your doors opened! Absolutely saved my day!

24 de septiembre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

BAGS

I needed a bag and the team member Steven was very useful to help finding the correct bag for me.

12 de septiembre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Had such a great experience at Millets…

Had such a great experience at Millets Hemel Hempstead. The staff were so quick to help us with picking out shoes and other items for a trip that we were quite clueless about, and they were all very friendly.

10 de septiembre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Purchase of new walking shoes

Really helpful and knowledgeable staff, made purchasing a new pair of boots an absolute pleasure.

5 de septiembre de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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