Millets - Hemel Hempstead Opiniones 

557
TrustScore: 5 sobre 5

4,9

185 Marlowes Shopping Centre, HP1 1BB Hemel Hempstead, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Awesome experience today at the Hemel Hempstead branch, I called up and spoke to one of the ladies and she kindly put aside a bag for me, I was a little stressed as I’m away this week. Got to store an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sales staff opened fitting room and for me and was very friendly and professional. I purchased Peter Storm waterproof jacket and trousers plus Merrell boots. Very impressed with the knowledgeable stor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into Millets Hemel for some equipment for my daughters dofe. Not really having any experience myself and having just a list to go by, we were assisted by Steven who was so knowledgeable and patie... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The zip on my new Peter Storm coat is very temperamental however when I brought it to the attention of the assistants in the store, I was made to feel inadequate and told that I could contact Mil... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Hemel Hempstead

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 185 Marlowes Shopping Centre, HP1 1BB, Hemel Hempstead, Reino Unido

  • 01442 500634

4,9

Excelente

TrustScore: 5 sobre 5

557 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(557)

5729 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Joel was super helpful when buying new…

Joel was super helpful when buying new shoes

28 de agosto de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

No more wet socks

As I’d had enough of wet socks through trainers and as walking in wellies wasn’t the most pleasurable needed some waterproof boots for walking my dog. Meg was really helpful from the start with sound advice and I got a bargain as the Merrel Accentor 3 were in the sale

28 de julio de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The man who helped me was very kind

6 de julio de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service

We were in a rush as we had had a tent disaster with our old tent the night before. We needed a replacement quickly. The shop was opened promptly we had got there before opening time and I rushed in, whilst the assistant was busy sorting something when I explained our predicament he stopped what he was doing and he quickly took us to the tent I wanted to purchase, answered my questions and was really kind and helpful thank you.

8 de julio de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Really cheerful and helpful staff

Really cheerful and helpful staff.
They are very happy to explain offers and deals.
A nice shopping experience!

12 de junio de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful store assistance when picking a…

Helpful store assistance when picking a sleeping bag for a child.

25 de mayo de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Meg served us last year when we bought…

Meg served us last year when we bought a tent and was very helpful. We popped in today and Meg served us again and remembered us, which was so nice. Shes a real asset to your store great service thank you.

19 de mayo de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Unforgettable

The reception as we walked into the store was warm, very welcoming and unforgettable.
Product knowledge - Excellent
Customer service - Meticulous
Transaction time - fastest ever!!!
Friendly disposition - 5 Star

5 Stars for Meg, she was outstanding in all aspects of what a customer would expect from a sales agent.

17 de mayo de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Knowledgable staff

Browsing waterproof coats - was offered extremely helpful detailed information by Steven on the test results for 'waterproof' level of particular brand items. And offered in a helpful friendly way. All staff here extremely pleasant to deal with.

16 de mayo de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Ask for Steven

Went in to look for a replacement camping chair and ended up getting that as well as a new tent and backpack, their offers were too good to pass up, and Steven blew us off our feet with his knowledge, both first-hand and learned, about the tents and which would be best for our needs, able to explain and elaborate the differences between shapes as well as help us find exactly what we were looking for. If you're unsure and considering getting some camping gear I can't recommend them enough, helpful, friendly and knowledgeable throughout.

15 de mayo de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Millets in Hemel Hempstead 10/10

Had an excellent visit to Millets in Hemel Hempstead, The Staff were knowledgeable, polite, and helpful. The store was well stocked and I left with a backpack I needed & additional items that were too good of a price to leave :) Great experience with both the store and its colleagues Sam & Meg.

10/10 service

11 de mayo de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very good service

Very good service , a young lady a called Sam helped me very helpful and not pushy.

9 de mayo de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The service was excellent

The service was excellent. I took my 80 year old mother into the store for walking boots. We learnt a lot about the different types of walking boots. The assistant listened to our needs and helped us choose the most suitable for my mother. The assistant was very patient. Thank you. I had previously bought a waterproof coat from the store and am very pleased with my purchase. Will definitely return.

6 de mayo de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent store

Excellent store, always friendly and helpful staff with competent advice and knowledge
Don’t get the feeling you’re being led along as happens elsewhere
Thank you

22 de abril de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Best service from Joel and Sam

Best service from Joel and Sam, helping with walking boots.
They give their time and energy to each client, even when there are too many questions.
Thanks for really good service!!

29 de marzo de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from Sammy - explained how she could order the shoes I wanted in a different size for home delivery and that I can return to the shop if not suitable. Shoes turned up the next day, Sunday!

5 de abril de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service.

Fantastic service from Martin & Sam…couldn’t do enough for me, so incredibly pleased with my visit and purchase as always. Visiting Millets in Hemel Hempstead is ALWAYS a nice experience. Keep up the great service guys.

5 de abril de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Walking Boots - Really helpful advice and great product…

Really helpful advice and great product knowledge

6 de abril de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Given enough time to make a confident decision

Paul was very knowledgeable and I didn't feel rushed with all our boot trying-ons (there were 3 of us). Am very happy with the service we recieved.
I will definitely return for any other products we may need in the future and recommend to other people.

2 de abril de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

DofE

Went into Millets Hemel for some equipment for my daughters dofe. Not really having any experience myself and having just a list to go by, we were assisted by Steven who was so knowledgeable and patient with us. Using his own experiences to help give us detailed information so we would be able to make informed decisions about what we would purchase. I was really impressed by Steven who is an asset to this company. Thank you Steven for your 5 star customer service!

5 de marzo de 2024
Opinión espontánea
Logotipo de Millets - Hemel Hempstead

Respuesta de Millets - Hemel Hempstead

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

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